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    cocopop3011

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    Everything posted by cocopop3011

    1. cocopop3011
      Hi Rachel, thanks for stepping in here, are you our new casino rep? I havet to say I thought I was usually pretty good at working these things out but even that has confused me! So many chips and cancelled requests! So let me just make sure I understand...He couldn't cash out on a free chip initally because he hadn't made a deposit, yes?
    2. cocopop3011
      Okay so more often or not, about 1/2 times a week we'll have mail from some casino. I can always tell when it's casino mail and usually we'll have two identical ones. One in my name one on the other halfs name. I've grown to not even bother opening these anymore since they're always from casinos I've already registered and deposited at and the letter is advertising the welcome bonus. Opened one yesterday which I didn't realise was casino mail and it's from MaxiPlay saying they've given me a £11.55 bonus Now I'm wondering how many letters I've potentially thrown away with ncie little bonuses hidden inside Do you always open all yours?
    3. cocopop3011
      Well it's not a scam. Why don't you stop throwing accusations and actually take a minute to explain what actually happened because we're just speculating with the very limited facts you've actually given us. You used the bonus as in you used it all? Every penny? I actually don't see the big deal in contacting support to get it zeroed but there we are we're all different.
    4. cocopop3011
      I edited your title from GOAT to the above I bet if I asked you in 3 months time your lists will have changed again
    5. cocopop3011
      When you deposited did tou still have wagering left from the previous bonus? If you did then unfortunately your deposit would have also been tied to the existing wagering.
    6. cocopop3011
      Yeah I mean even a casino we've terminated would be great if we could have an explanation as to exactly what happened - there must have been a reason why?
    7. cocopop3011
      I've got to be completely honest here Afi until I read your reply I was trying to figure out how the max withdrawal was imposed just on the rebate so I think even I would have got tricked by the casino if this was me too! Didn't even think of the implications of the bonus money!
    8. cocopop3011
      Better luck next time!
    9. cocopop3011
      I wish I'd seen that Valdes had already read and replied before I checked every one of those links
    10. cocopop3011
      A very sneaky trick by the casino indeed!!
    11. cocopop3011
      No UK license so I couldn't tell you. I've tried in demo and all their games are working fine. Have you tried a different browser maybe?
    12. cocopop3011
      The good news is there are plenty of other fishes in the sea mate!
    13. cocopop3011
      Johnny you are completely crazy but you do still make me laugh. So hang on, you did take the free spins and play them and forgot?
    14. cocopop3011
      Good on Suzanne! I hope she doesn't in trouble for re-opening it
    15. cocopop3011
      Still a few days left, you never know
    16. cocopop3011
      Well feel free to add any that we don't have yet - no links please
    17. cocopop3011
      So glad to hear you are both enjoying this experience, really looking forward to see how the rest of it unfolds!
    18. cocopop3011
      Then I guess you'd better open a complaint the casino can respond with exactly what has happened here. Please remember to include as much information as possible to help speed up the complaint process.
    19. cocopop3011
      Have you made the withdrawal and been asked for verification? If so then all the info on what you need to send should be in the email they sent you? Or are you wanting to make a withdrawal?
    20. cocopop3011
      It probabbly would have been a good idea to answer since it may have answered some of your questions. While you wait for the statements - you've checked with your bank that the money was definitely taken more than once? Was it taken via a debit card transaction or wire transfer? Sorry I'm just trying to understand how they could take the money twice because when I deposit using my card a casino couldn't use my card details again without a continued authorisation from me to my bank so I'm not entirely sure how they could take it?
    21. cocopop3011
      Yeah, I've never been a fan of Elk either really so I'm afraid I haven't played it and very much doubt I will.
    22. cocopop3011
      So technically this is the sequel to Proven System? Could call it Proven System: The Rebirth
    23. cocopop3011
      Held up how?
    24. cocopop3011
      Your proven system is actually in the past? For real this time?
    25. cocopop3011
      Probabbly best you bust to be honest when it comes to this brand
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