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    cocopop3011

    Administrators
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    Everything posted by cocopop3011

    1. cocopop3011
      Tickled me this!
    2. cocopop3011
      I'm afraid we don't have CasinoMax yet so we don't have a compaints page. I don't know much about bitcoin and how it works but we do have members here that do so you can just wait for some replies I'm sure they'll be able to assist further...
    3. cocopop3011
      To be honest I'm shocked to read you played there with their connections to Bovado who are already blacklisted with us! It's a shame you didn't get to read Bovado reviews here first. We don't have ignition of course and they have already been spoke about in the forum in the past. In regards to if you'll get your withdrawal by bitcoin I really won't hold any hope unfortunately, but please keep us updated is there is any progress on that!
    4. cocopop3011
      Well, well, well!! Now that is some entrance to make right there!
    5. cocopop3011
      Leave it with me I'll think of the best way we can keep track because I don't write all the jackpot news...I'll get a thread up soon.
    6. cocopop3011
      Some free spins are capped at £1
    7. cocopop3011
      Haha...are the comments referring to you Fiekie?
    8. cocopop3011
    9. cocopop3011
      Yep and ones like these, really makes me want to take those free spins!
    10. cocopop3011
      I'm pretty sure the Mega Moolah jackpot has been won more than once a year in fact I'm 95% sure of it based on the news I write! Maybe we should have a new thread which I update every time one of the big jackpots are won? Stating amounts, countries etc etc, it's come up quite a few times now in the forum.
    11. cocopop3011
      It's probably thee ONLY mistake you've ever made in the forum so you're forgiven
    12. cocopop3011
      @Zennekk - However with that being said Afi is of course right you still do need to re-read the rules on the first page as we don't need any screenshots in the thread now. I'm a little tied up with the news a min however I'll have a look at the screenshots you've used and get back to you later. Oh...and welcome back from me too!
    13. cocopop3011
      I think there might be small misinderstanding. Are you referring to this rule If so this is only for members are wanting to use repeat games. We don't actually have a rule in place for people wanting to enter, it's open to all.
    14. cocopop3011
      Yeah a little bit sympathy I guess but this game is notorious for it, a bad day on IM is a bad day I can easily have a session on it and not even get free spins let alone Wild Desire.
    15. cocopop3011
      Personally I'd say no you shouldn't trust it but it might depend on the brand. Can you disclose where you're playing or would you rather keep it secret. Thing is - this is one of the most common issues we have here at the casino. Members self-excluding then playing at a sister site and can't withdraw because of it. And especially if you've told them you have a gambling problem I'd be very cautious and I think you might be taking a big risk. So, did you self-exclude or did they close the other account?
    16. cocopop3011
      For the United States?
    17. cocopop3011
      Gast82 I think we're all struggling to really understand what has actually happened here so I suggested you take the advice above.
    18. cocopop3011
      Just had a quick look and can see the Malta and Curacao lisense, with Malta being on board I'd like to think the casino would be okay to play at. Live chat isn't 24/7 like you said I'd keep logging in to try and catch it open, probably the best way to find the answers you need. My instant answer would have been duplicate account found or like you said same IP. This happened to me at NextCasino, duplicate IP address and just locked it without telling me but if you say there definitely isn't cant really think of another reason why. And yes, we don;'t have this casino yet so you wouldn't be able to use our complaint service. I'd really just bide your time and keep checking for a live chat agent available.
    19. cocopop3011
      Was just about to comment awesome, but the same thing happened when I went to reply. Thanks for replying btw everyone I thought I'd ask since my laptop is low on memory and causing all kinds of havoc so wasn't sure if it was just me. Don't think issue is fixed Val.
    20. cocopop3011
      Yes I have to agree this really has been Play'n GO's year. Even though I am no where near as big of a fan of their games as a lot of members here I'm sure this will come to me over time!
    21. cocopop3011
      Just wondering guys if anyone's having any problems tonight? Every time I go to reply it automatically redirects me to the full reply page which is fine but inconvenient and it shouldn't be happening. Just trying to figure out of it's my computer of an issue here. TIA.
    22. cocopop3011
      Don't really see the need to delete the post since we don't allow any links to sign up to the casino now anyway. Links have been removed from the above post though.
    23. cocopop3011
      Still playing Rhino then?
    24. cocopop3011
      Yeah I mean you could submit a complaint as pinnit has mentioned and just see what happens. However you'll need to make sure you include as much info as possible as it's still quite hard to understand what exactly has happened here. The complaint won't get accepted unless you include a lot of information. The issue you have is you said they blocked your account so there was probably a good reason for doing so. Maybe a duplicate account? If this is the case then you won't be entitled to the winnings anyway.
    25. cocopop3011
      So they closed your account and you still had withdrawable funds available? We really need to know the reason the withdrawal was initially refused because chances are even if the account was re-opened it would be refused again. Do you not have the email still or can support tell you? To be honest I've never personally closed an account before so I'm not entirely sure of the process regarding getting it back open. We do have other members here though will be able to answer better than me on this one,
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