cocopop3011

So you never did get a reply as to why they weren't going to accept the bank statement as proof of address? I actually think casinos are a little dated now when it comes to 'utility' bills! We're on smart meters here now and don't ever have a utility bill, luckily I do have a catalogue which I still take paper statements on so I'll always have an up to date bill to provide. But if like all my other bills I went paperless on I'd never have a utility bill to present.

Sorry Afi I seemed to have missed your reply so I'm late to the party Ahh very interesting indeed thanks for the explanation. I don't think I'll ever have the need to use bitcoin but I certainly know more about it now.

Still waiting on an answer regarding the bonus...Our bonus team are on it.

If this is a new 'trend', help to registered members only I guess I won't be playing anywhere new any more How can I register without knowing crucial answers and if casinos don't want to help members until they're registered then they need to make sure they clean up their terms and conditions a bit more and add more info on their home pages. It's the first time I've ever been refused help like that, I sincerely hope it's the last too.

Well I really have seen it all now!! My experience if you can actually call it that today really has made me think that anything is possible now. I won't be naming the casino but I loaded up live chat today to find out restricted countries as I couldn't see it in their terms anywhere. Actually my first of 3 questions I asked was is their live chat 24/7. I had to explain what I meant by 24/7 but I got the answer I required so moved on to question 2. Can you tell if you accept UK players. I was asked to give my username. I told them I don't have an account yet. Their reply - priceless! "Sorry we only offer assistance to registered members" My response - Okay thank you for your help. I never asked my third question (which is always: do you have a mobile casino) Anyone ever been told this before?

This is your third topic pretty much around the same subject now. Any more will be merged. Not really unfair if you'v been told it's £4.99 why would you bet £5?

Most casinos don't require the app its much easier to just play through the browser.

Hehehe!! I knew that one was coming! Forgot to say congratulations for going over the 10K posts mark too!

Okay I see!! An email has been sent I'll get back to you as soon as I can.

In that case I'll need to contact the bonus team and get this looked into. Also it states a minimu deposit of 20 euros or more is required. But I'll speak to our bonus team and get back to you. Remember it is the weekend so I won't get a response until Monday I'm afraid.

If there's a max cashout our bonus team will usually always include this in the details of the bonus. Max bets can often be found in 'Additional Information'. Please bear in mind our bonus couldn't possibly check the max bet of every single bonus published and it is the players responsibility to familiarise themselves with these terms before playing.

Okay so first of all I've edited your title as none of our exclusive bonuses are "fake"my dear. I've just had a look at the bonus you're referring to and have a few questions first 1. Did you sign up use the AG links? 2. Did you use the exclusive code? 3. Did you deposit £20 or more? 4. Did you contact live help to claim it? 5. Which country are you from? If you can just confirm the answers to those we can try and get this sorted for you.

Yes it does seem like that link isn't valid any more what is it exactly you're looking for?

Hehe...I was just about to ask the OP to define 'Kids' Buuuuut since we're on the subject now I'm interested to know how mobile casinos run on them now? I am Androids biggest hater so yeah interest to know who's using Android for mobile gaming since the topic has kind of already been started

Unusual choice for you mate?

Don't forget to post the links when you upload them hun.

Good stuff Stu! Glad things were sorted for you! And of course thanks Denise yet again!!

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@Helena - you were interview too, right? Just trying to remember who we done now.

@Helena - you were interview too, right? Just trying to remember who we done now.

Aww Afi what a great interview to bring back to life!! A whopping 4 years ago. Wow time sure does fly when your surrounded by good people and good times. I mean my opening paragraph just says it all doesn't it and now we're 4 years on and you're still everything and more I said you was in that interview! I knew you were a keeper back then!

Did he say how they were going to refund the deposits?

Oh dear!!! Thanks for your reply Denise.

I've never tried Sushi and I NEVER will! I'm not keen on fish anyway let alone raw fish.

What exactly was you trying to post your account will have some restrictions in the first few days and of course we don't allow links but strange if you hadn't posted one. Posting pictures is simple. Make sure you click 'More Reply Options' The just click 'Choose Files' pick the screenshot you want to upload and click Add to Post. Voila.