cocopop3011

Sorry I can't go live with the PP contest yet as we are still finalising some last details. It may start a day later I shall let you know tomorrow.

Hi - yes, so we received evidence that a duplicate account was created which is why we cannot accept the complaint. However due to confidentiality, we are not obliged to share the evidence. Have you contacted any of the relevant ADR’s? If you have I suggest you do as your next step. Sorry that I can’t help you further. I have not requested to see the evidence but I am satisfied our complaints team have seen it and offered you the best advice moving forward.

It is, good guess!

it will be up later for you all to see.

Nice! I didn't even know that myself, so thanks for sharing.

Did you manage to find them to vote?

Good question! let me find out for you.

@Flatzem888 I'm not sure who is doing our games now but I will check where we are at with this and let you know.,

Good luck, keep us updated. Strange request though asking you to post here to verify?

I can request it but unfortunately, it's not something that just happens that quickly and may never be added. Have you had any communication at all to say why it's being withheld?

Sad times

Please can you tell me why it was rejected, it may be something we can fix so you can re-submit.

We have a provider contest Wednesday - Pragmatic Play. These payments will be included in Octobers invoices.

Great news guys!

Sorry I have only just seen your reply here. Welcome to the forum by the way. I will chat to our team to see if we can get this casino added! In the meantime, feel free to check our No Wagering Casino Bonuses Feel free to suggest any other casinos we can add for the UK.