So they concluded the complaint as resolved on the basis that bets were made under a different IP or unresolved? And did they say if the casino provided lcb with proof?
Just going back to this one and in relation to what @Blackjax said about the bets on a different IP above. So during the 10/20 minutes you were logged out the balance played down from €50k to zero? Sorry if you’ve already posted these but did you post the game history for this already? (Sorry I read a lot of topics every day so just rejog my memory here) Also did you post proof the casinos was unlocked during that timeframe? Again just yes or no and I’ll go back and check.