cocopop3011

I have temporarily locked this topic as we have some issues with their forum account - but don’t worry this will be unlocked as soon as it’s fixed. Thanks for your feedback and questions so far guys

The complaints department referred you to the licensing authority and you have been shown in the forum by another member how to do this

Hey guys Welcome to our next Ask Me Anything session. This time, we are joined by a Representative from Wishbone. First, please help me in giving them a very warm welcome to our forum Wishbone has launched a brand new game called Phoenix Reign. You may also be familiar with some of their other games, Kingfisher Rising or Ammit Hellfire. Our rep will be joining us to answer all your questions about their brand and games. They'd also love to hear your thoughts on them and let us know if you've enjoyed playing their games so far So, please let's welcome our new rep and start firing your questions their way! This topic will automatically be locked in 7 days - so don't delay on those questions

Regardless of this information, we still cannot accept the complaint, and the OP has already been given the best advice.

I will also remind everyone to make sure they have read the rules on the first page before this contest ends.

And this is why your case is more complex and why AG isn’t going to be able to help you with a complaint - we still believe you have been given the best advice. What was the outcome of your complaint at the site you used?

I’ve seen it from my phone just not had chance to reply yet but don’t worry I have seen it

We have a team who checks reviews for bots and those reviews are not published. CM will have their own reasons for blacklisting them which is nothing to do with us.

I understand that I really do, I just can’t open a complaint for you

Yes it does - because it takes you away from the forum. Pretty sure this happens on web too, or at least it used to.

I’ll check it out tomorrow

And @bp54 even if the complaint was listed and it wasn’t resolved in your favour we still wouldn’t black list the casino based on one unresolved complaint.

I’ve already told you that I had no powers to file your complaint. The decision is not mine to make as I do not work on the complaints department snd they have already given you the best way to deal with this.

I've still not stepped into the land of YT much, kids love it though

AG used to do some video content, I'll have to see what they're up to with it at the moment.