You don’t need anyone from the complaints team to because I am already in touch with you. I have already spoke to complaints and there is nothing further for us to say - we have already offered you be best advice moving forward.
Exactly this! If CG are making these allegations then they need to either be following it through or giving the player the best advice moving forward - like we have to contact the relevant ADR.
I do not know know what evidence Casino Guru received I have not seen it. If Matej is adament that they have falsified the evidence can I ask why you are here and not working with Casino Guru - this is what is confusing me. They are the ones that have led you to believe the evidence is fake?