IMPORTANT - Please can all users create a new topic for complaints. They are not to be started in this topic as it will be too confusing to keep track of.
@MatejN Welcome to our forum!
To all our members here - MatejN is going to be a fantastic addition to the not only our complaints section for but for the entire Forum. We hope to bring you lots of exciting things next year and if anyone can make this happen it is MatejN!
All I can say for now - watch this space.
Welcome @alaaeldinaliabdulhakim For now I have removed your screenshots due to personal information. if we need further evidence we may request them again. Our expert @MatejN will be back in the forum from Monday to help you further.
@Lorenzoschiera Thank you for your complaint and sorry to hear you are having issues. I have removed your screenshots for now. If we require these we will ask you later on to re-add them if that's okay.
Our expert @MatejN will be along from Monday to help you further.
I spoke to the team about this after our last conversation and yes I was told we do have a team. Are you getting any issues? If so please report this to me so I can deal with it.
This surely must be an oversight by our team - I will definitely get this looked at! I’ve actually already sent it over but it won’t be replied to until tomorrow.