cocopop3011

Back when Icy was a rule breaker

I’ve not heard of this token system before - so how do you earn the tokens in the first place?

Okay I’ll ask the team tomorrow to approve and I’ll check them for you.

Haha good question actually! It was Guru that created these original tiles but I think you’re right I think we do need to update these!!

Thanks for reporting - will pass this on now

Yeah 50x is tough! Ideally anything 30x or under is far more attractive, isn't it

I think this is something most casinos need to start adapting to, just like when the max bet lock was first introduced. It would be a great feature across the industry.

Yes unfortunately, we do have a backlog at the moment that we are clearing. Are these reviews for this contest? If so I can get them approved.

This is excellent feedback and so helpful thank you!

These max cash outs are such a pain and it always happens when someone wins a considerable amount did you end up cashing out the 250 after?

Hi and thank you for joining us here! Looking forward to chatting to you more

Please feel free to take part with all future reviews

The fun is being taking out of more and more bonuses every day!

I’ve just read just Videoslots have been hit with a huge £650,000 fine and a formal warning over safer gambling failures! The Gambling Commission (UKGC) investigation found what the regulator described as significant anti-money laundering (AML) and social responsibility failings. The investigation found that they failed to identify harmful or high-risk customer behaviour. Specific player failures were mentioned, including a customer who lost £5,000 in a month despite a nominal £3,000 internal limit, another lost £5,000 in less than 24 hours, and a third lost £7,500 over 18 days. And another player who lost £6,550 over three active days across a two-month period, despite what it described as clear indications of potential gambling harm. Videoslots have taken steps to address the shortcomings identified but what do we all feel about this? Has the Videoslots that we all know and loved in the past gone forever?

Yeah I think we’ll see different rules for high street bookies - be interesting to see how these will be governed moving forward!