Problem with Tipbet

[TheAverageGuy]

1 hour ago, Samuel R said:

 

 

"Any amounts can not be transferred to another Tipbet product wallet if the wagering requirements for the bonus have not been fully met or completed."

This term breaks whatever argument you or Tipbet might say. Clearly, it is evidence that, after rollover requirements were completed, the person could use the value in other things, without withdrawing, making deposits, participating in other future promotions etc.

 

Late to the party and only been half-assed following along, but just to reitify the point of the ambiguity of it all, while you could read that clause and see it as proof positive in your favour, the site could just as easily refute that logic by saying “The sportsbook and casino, while under the same parent company are actually two seperate and distinct entities which is why each section has its own product wallet and it is necessary to WITHDRAW funds from one product wallet and transfer them to another product wallet in order to transfer funds between said separate and distinct products”

 

 

[Afi4wins]

22 minutes ago, TheAverageGuy said:

Late to the party and only been half-assed following along, but just to reitify the point of the ambiguity of it all, while you could read that clause and see it as proof positive in your favour, the site could just as easily refute that logic by saying “The sportsbook and casino, while under the same parent company are actually two seperate and distinct entities which is why each section has its own product wallet and it is necessary to WITHDRAW funds from one product wallet and transfer them to another product wallet in order to transfer funds between said separate and distinct products”

 

 

There is also one more possibility for argument...yes, you can transfer your money to play slot games next, because you have completed the bonus wagering, but whatever you win from playing the other games, the max withdrawal limit is still 100, simply because that money was won from the bonus money, and as long as it has not been 'cleaned' (withdrawn), it is not the same as cash freshly deposited into an account.

[pinnit2015]

The issue of carrying over things like bonus's has been about for as long as I have been involved in casinos - the worst, AFAIK, was that of Butlers Bingo's welcome bonus. Even one of the better ones, Trada, has a poor mechanic with carrying over - having to contact CS to cancel as it will rollover to subsequent deposits (maybe not the same now given the segregation of funds).

Then we start getting into semantics - max withdrawal is 100 but that's based upon say deposit number 1. That has been completed. Done and dusted. Any subsequent deposits are, logically and in the absence of any clear term, not bound by that. IMO. 

We could go round the houses with this one but best to fire it off to their complaints handling (not sure if they use ECogra?) or a V says MGA. Don't get your hopes up though.

Funnily enough Afi.....there is one high street bookmaker in which you can get round that by doing transfer: I can nether confirm nor deny that i have withdrawn 950 even though wins are capped at 100 by a mere sports to casino transfer. IF my, alleged 950 withdrawal, was voided I would have had no complaints - Nice Try Pinnit but gotcha. But i think this is different. 

Send it off and let us know how it goes. 

[pinnit2015]

Side issue with max withdrawals - my personal experience is that many are flexible on this.

Why? Although they won't say i think it comes down to two things 1. Money - how much it is: max of 100 and try and take out 500 - possibly ok. If it was 10k - not so much and 2. How long and how much you play there. One of my haunts told me, when i asked should i take out the 100 or just the 300 and let them take the 200 off, they said they'd process the full amount. All due to the fact that as a regular they know I'll be back - and therefore they'll win long term. Business sense dictates I'm more likely to come back there now after such generosity

Not all but some. 

[Afi4wins]

18 minutes ago, pinnit2015 said:

Side issue with max withdrawals - my personal experience is that many are flexible on this.

Why? Although they won't say i think it comes down to two things 1. Money - how much it is: max of 100 and try and take out 500 - possibly ok. If it was 10k - not so much and 2. How long and how much you Play there. One of my haunts told me, when i asked should i take out the 100 or just the 300 and Let them take the 200 off, they said they'd process the full amount. All due to the fact that as a regular they know I'll be back - and therefore they'll win long term. Business sense dictates I'm more likely to come back there now after such generosity

Not all but some. 

Very true that, Mr P. A lot depends on the player's VIP level at any one particular casino, but then again, some casinos don't give a damn about your VIP level - a breach is a breach, a rule is a rule, max withdrawal says 100, then 100 it shall be. For me, such casinos have gone over Dover's cliff a long time ago.  

[Samuel R]

This is the worst casino and sportsbook site ever. He stole my winnings from me. They do not have money to pay players who make a profit. It's a deposit-only site, and never makes payments from those who need to withdraw. I would not recommend this site to anyone. Anyone who registers an account and places money on this site will only be able to lose. They are dishonest and use hidden and obscure terms and conditions to steal your money. Look for another site to play, a site that is honest. Never create an account or put money in Tipbet, or you will lose everything and you will have many headaches for this.

[Samuel R]

They ignore me yet. I was promised a few days ago that I would come here on the reply topic, but so far they have not come to any of the forums where I posted the case. That is, they feel ashamed for having stolen me and do not have the least amount of time to come here to discuss publicly and to present arguments. They know I'm right.

[pinnit2015]

Looks like they've not even listed their ADR on the site: they redirect players to MGA: not sure when this came into effect....(i'm not au fait with MGA). Directive came in Dec-18. To be honest mate you'll need to persue this with MGA/ADR if you're looking any headway as to a resolution one way or another....

To this end, B2C licensees are instructed to ensure that their player dispute procedures do not refer players to the Malta Gaming Authority, but rather to the relevant ADR entity, in accordance with Article 4 of this Directive.

Says on the site that they've 2 days to respond to your complaint - if they haven't, make that clear when you go beyond their internal complaints process. And tell them they need to update their complaints section on their site to give the ADR they're offering - or highlight it's lacking 

Not that I'm saying that any of the above will prejudice your case but just make sure to keep the language used in check on forums - whilst you may feel (justifiably to yourself) it's theft, just rein back tad and let it run it's course