King Billy Casino wants a wagering requirement on a lost deposit!

[ales200]

The casino wants me to wager my last deposit of €40 (made on Oct 17) three times—but I don't see how that's possible, given that I lost that money! Also, today (Oct 21), I received €3, which came with a wagering requirement of €62 and a maximum withdrawal limit of €75—both of which I have now met. Yet, they are still asking me to wager the €40 deposit from Oct 17, even though I lost it!

[ales200]

[Afi4wins]

There are indeed a few well known casinos that require a player to fully wager their deposit before any withdrawal claim can be made - and King Billy is one of those stupid casinos!

That's one main reason why I had closed my account at King Billy!

I will NEVER allow any casino to treat me like a stupid fool!

[Blackjax]

I believe the same thing happened with you at Winz. Looks like it's the norm now. The company changed its name to Novatrix from Dama but didnt change the habit of scr3wing players. 

[ales200]

Yeah, and it’s a casino that has won many AskGamblers awards.

[ales200]

I understand that you have to wager your deposits, but what about a lost deposit!

[Flatzem888]

silly billy

[Blackjax]

They haven't won anything since 2020.  I wonder what happened. 

[Afi4wins]

Just now, ales200 said:

I understand that you have to wager your deposits, but what about a lost deposit!

DAYLIGHT ROBBERY!

[Flatzem888]

21 minutes ago, Afi4wins said:

There are indeed a few well known casinos that require a player to fully wager their deposit before any withdrawal claim can be made - and King Billy is one of those stupid casinos!

That's one main reason why I had closed my account at King Billy!

I will NEVER allow any casino to treat me like a stupid fool!

and to wager a deposit 3 times not 1 time

[ales200]

I received a bonus—50 free spins—that wasn't tied to a deposit. It came with a 20x wagering requirement and a maximum win of €75. When I finished wagering, my balance was €90, but it dropped to €75. Usually, you can just withdraw this—I’ve done it plenty of times before—but now they’re making things complicated. First, they asked for my Paysafe account details because I had used Paysafe to deposit; I sent that over immediately, and that was sorted. But now, they’re claiming I need to complete wagering requirements for a deposit I made four days ago—a deposit that was already lost!

[ales200]

[ales200]

Now they don’t even respond anymore! 

[Afi4wins]

It's about time players start BOYCOTTING King Billy and similar casinos from robbing players in broad daylight!

[ales200]

They are only happy when you lose €500 or more!

[Flatzem888]

if they continue to ignore you then fire the AGCCS torpedo at em.

[ales200]

4 minutes ago, Flatzem888 said:

Če te bodo še naprej ignorirali, potem nanje izstreli torpedo AGCCS.

I’ve been thinking about this—but do you think I’ll succeed?

[Flatzem888]

[Afi4wins]

10 minutes ago, ales200 said:

I’ve been thinking about this—but do you think I’ll succeed?

I can more or less GUARANTEE you that it won't make King Billy to change their rules!

[Blackjax]

@ales200 you are not going to receive your money unless you finish your remaining wager. Sadly this is how it is. If something is in a casinos terms then AG cannot make them change it. Try to finish the wager and walk away with whatever you can get. 

You may not like it but that's just how it. 

[ales200]

I will probably be like that! 

[marius1978]

It's an error in their system and live chat is clueless as usual. Formerly, these same or similar issues have for other players been resolved by filing a complaint through one of the services doing that, like AG.

When I play through a whole bonus and want to withdraw immediately after, the system says I haven't wagered my deposit 3x even if I have wagered it like 20x and that's another flaw in their system.

[Afi4wins]

8 minutes ago, marius1978 said:

It's an error in their system and live chat is clueless as usual. Formerly, these same or similar issues have for other players been resolved by filing a complaint through one of the services doing that, like AG.

When I play through a whole bonus and want to withdraw immediately after, the system says I haven't wagered my deposit 3x even if I have wagered it like 20x and that's another flaw in their system.

Wagering does not count with bonus money...only real cash play counts.

[ales200]

I played with €52 and my balance increased to €120—let's see what happens now!

[ales200]

14 minutes ago, marius1978 said:

Gre za napako v njihovem sistemu in klepet v živo je kot običajno brezvezen. Prej so te iste ali podobne težave drugi igralci reševali z vložitvijo pritožbe prek ene od storitev, ki to počnejo, kot je AG.

Ko odigram celoten bonus in ga želim takoj zatem dvigniti, sistem sporoči, da nisem stavil pologa 3x, čeprav sem ga stavil približno 20x, in to je še ena pomanjkljivost njihovega sistema.

Well, anyway, I managed to place another €52 worth of bets, and I’ll be happy if I get a €120 payout from a €3 free bonus. I’ve emailed them about everything under the sun, but they don’t understand a thing—they’re absolutely ridiculous! There were probably a few cents left in my account from a previous deposit, and the system picked that up—I don’t know, that’s just my guess!