When is the right time to submit a complaint

[Fisherpryce]

I have been awaiting a withdrawal from an online casino  for weeks. Verification is being made nearly impossible and I am getting the same responses repeatedly. 

I am new at online gambling and am not sure when the right time to submit a complaint is.    Should I continue to resubmit over and over again ?

[Afi4wins]

@Fisherpryce Hi there and welcome to the forum.

Has the verification been completed or still in pending mode? Has the casino given you a valid timeframe for the approval process to be completed?

Is the casino listed here at Askgamblers? If yes, if the verification process has also been completed, and a definitive answer has been given to you by the casino, then you can use AGGCS to file a complaint.