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    Slotobank Casino

    cocopop3011

    By cocopop3011
    in Casinos General

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    For those of you who don't know I recently registered and deposited at Slotobank Casino, I was also successful in making a small withdrawal

     

    Before I share my story and my opinions of the casino - I was wondering if anyone else here had any player experience with this casino?

    cocopop3011 Premium Member

    cocopop3011

    Posted
    • Author
    Posted

    on russian forum users only have problems with this casino.

    Do you know why Yapro??

     

    I have a huge negative towards this casino, I'll wait before I explain what it is because I'm interested to see if one else shares my views.

     

    Even though I withdrew from this casino, I doubt I will ever deposit again.

    yapro Passionate Gambler

    yapro

    Posted
    Posted

    Because

    1) They russian oriented/have russian owners/ russian stuff. Never wait good things in such casino, it is most likely will be just headache for you.

    2) I never had account with them, get spam few times in a week from this idiots = they buy mail listing from someone. No any good casino will start like this.

    ValDes Premium Member

    ValDes

    Posted
    Posted

    Because

    1) They russian oriented/have russian owners/ russian stuff. Never wait good things in such casino, it is most likely will be just headache for you.

    2) I never had account with them, get spam few times in a week from this idiots = they buy mail listing from someone. No any good casino will start like this.

     

    Easy with the expressions, mate. ;) Please.

    ValDes Premium Member

    ValDes

    Posted
    Posted

    Is no one going to offer any further comments before I reveal mine?

     

    I believe yapro was clear enough. He does not rely too much on any online casino, which is connected in any way with Russian capitals. ;)

    • 2 weeks later...
    cocopop3011 Premium Member

    cocopop3011

    Posted
    • Author
    Posted

    Okay so here is my thing with Slotobank Casino!

     

    I started playing...all was going good with my actual gameplay and I was doing well on any game I played, you all know I'm a low roller, but I started betting much more than I normally would because I was doing so well. I played both Starburst and Reel Rush for example fore ages at £1 a spin. Anyway I just checked my wagering and could not believe my eyes when I had barely done like £200 wagering - something wasn't right. I contacted live help (which was an experience in itself - but that's another story) to be told every game has different wagering!

     

    It's actually shocking...every single game has a different percentage. Most NetEnt ones only count 40% and Microgaming 20%

     

    I know, I know, I know what Valdes is going to say - you should have read the terms first and yes I did, I checked the wagering before depositing and asked live help if slots counted towards the wagering which I was told they do.

     

    In my opinion a GOOD customer support agent would have told me then to check the wagering for each slot as they differ in terms of %. Being in customer service myself since I was 16....I like to think I can spot the difference between good and bad customer service. But of course it all boils down to it being my fault. They were there in black and white but I failed to read them!

     

    I still made a withdrawal though! Not from my deposit and bonus money though...had the wagering been 100% I would have flew through it and made a very nice withdrawal. But I managed to wager the 20 odd quid I won from my free spins and withdrew then!

    ValDes Premium Member

    ValDes

    Posted
    Posted

    Hmm, what your saying is quite disturbing actually. 

     

    Actually, the vast majority of slots is having 100% contribution to wagering requirements, Starburst either...

     

    Slotobank.com Casino.jpeg

     

    In your place, I would ask for more details.

    cocopop3011 Premium Member

    cocopop3011

    Posted
    • Author
    Posted

    Hmm, what your saying is quite disturbing actually. 

     

    Actually, the vast majority of slots is having 100% contribution to wagering requirements, Starburst either...

     

    attachicon.gifSlotobank.com Casino.jpeg

     

    In your place, I would ask for more details.

    WHAAAAAT??? Wait the link they sent me gave the percentages at 40% and 20% - I know what I saw I'm not stupid. I even tested it.

     

    I checked my balance before a £1 wager on Reel Rush and checked it after and it had only took just under 50p.

     

    Can you check the percentage for a Reel Rush ?

    cocopop3011 Premium Member

    cocopop3011

    Posted
    • Author
    Posted

    Made me out to be a lier now! ARGGH...this is frustrating. I swear on my life that was the percentages when I played. I'm going to get to the bottom of this.

    cocopop3011 Premium Member

    cocopop3011

    Posted
    • Author
    Posted

    Ahhhh...a reasonable explanation....had a chat with live help....sorry the screenshot is from my laptop as they don't have live help on their mobile casinos....but it seems there has been a recent improvement in their games structure

     

    image.jpg

     

    This is fantastic news - well done Slotobank. I will in this case definitely be depositing again in the future

    ValDes Premium Member

    ValDes

    Posted
    Posted

    Here's one from me  :air_kiss:

     

    It's sooooo good to know there's always one particular girl I could rely on! :D:good:

     

    Your kiss has just arrived and mine is already on its way to you, my beautiful princess!  :air_kiss:

    Luciana Premium Member

    Luciana

    Posted
    Posted

    Hahaha, or pigeon mail :D

     

    Of course Guru! But it was the weekend when your arrived here, so it bounced, gotta pick it up now from the post office :D

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