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SOS, I got troubles with my casino, what to do? - a practical guide from ValDes


ValDes

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  • 1 month later...
  • 1 year later...
2 hours ago, Dadamaxxx said:

I have everything on my play history and screenshots but no one to notice what can I do ? 

Hey there and welcome to the AskGamblers Forum :) 

Not quite sure I'm following you here.. .Could you please try to clarify a bit what's the issue you are referring to? 

Thanks. 

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I playing a game and noticed the numbers don't add up. This was after some good matchups and a couple bonuses . I stopped playing and talked to support they said they'll send it to tech support and they will get back to me going on a week now and no word. Everything is recorded I have screenshots but I'd rather someone look at my game history.

 

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24 minutes ago, Dadamaxxx said:

I playing a game and noticed the numbers don't add up. This was after some good matchups and a couple bonuses . I stopped playing and talked to support they said they'll send it to tech support and they will get back to me going on a week now and no word. Everything is recorded I have screenshots but I'd rather someone look at my game history.

 

Hi @Dadamaxxx

Do you mind giving us more info...

1 - The name of the game you were playing?

2 - Screenshots of what you referring to.

3 - Your dispute: What is wrong - Did the game not pay the correct amount according to the pay table or the winnings were not credited to your account balance?

Thanks in advance.

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On 6/5/2021 at 5:35 PM, Dadamaxxx said:

I playing a game and noticed the numbers don't add up. This was after some good matchups and a couple bonuses . I stopped playing and talked to support they said they'll send it to tech support and they will get back to me going on a week now and no word. Everything is recorded I have screenshots but I'd rather someone look at my game history.

 

As advised above, please provide more information so we can try and assist.

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  • 3 years later...

This is such an important topic! It's great to see someone willing to share their experiences and insights on defending players' rights in online gambling. Navigating disputes with casinos can be overwhelming, but your tips on staying calm and collecting evidence are invaluable. Players deserve to know how to effectively advocate for themselves. I’m looking forward to your practical guide—it’s definitely needed in this fragmented landscape.  Now ypu can play Vblink777  Bonus Wheelwhere you can get real cash bonus.

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