ITS GOT TO BE JUST ME

[Slotfather408]

Well here I am again , this time almost same scenario as my last.

So after my last unjust recourse I started playing at a called BITCOIN GAMES,  I made ,I don't know 5 deposits of $50 worth of bitcoin. ( for those who need specifics 0.00085323 BTC). On my last one I got a hit and won 6x the amount I deposited approx ( 0.00649 BTC) I proceeded to cash out and once again delayed cashout. After about almost 24 hours I received the attached email. Notifying me my account was now closed.

This time i remained calm and inquired into what the issue could be, with the hopes of resolving any problems.

Support staff said , that it seems that it was closed, due to players from U.S were restricted. 

Ok fair enough I knew that.

Nonetheless, im told that they would refund my deposits.

seemed strange but COOL. 

I'm then asked to send a crypto wallet address and the currency. I had already given them my bitcoin address,  but i did again. 

Then they asked me to confirm my email by screen shooting the email they sent me.

All confirmed,  and now delayed again. 

The case has been sent to finances department for investigation?

What ? Investigation? It's been conducted,  concluded, determined but not resolved.

And just like Last time. Thats it thats all youll get your refund when we get to it.

Now as I write this , Being a active  Student , Studying CYBERSECURITY,  this has so many red flags. That I should of known better.

So opions, feedback, recourse, anyone ?

[cocopop3011]

44 minutes ago, Slotfather408 said:

Well here I am again , this time almost same scenario as my last.

So after my last unjust recourse I started playing at a called BITCOIN GAMES,  I made ,I don't know 5 deposits of $50 worth of bitcoin. ( for those who need specifics 0.00085323 BTC). On my last one I got a hit and won 6x the amount I deposited approx ( 0.00649 BTC) I proceeded to cash out and once again delayed cashout. After about almost 24 hours I received the attached email. Notifying me my account was now closed.

This time i remained calm and inquired into what the issue could be, with the hopes of resolving any problems.

Support staff said , that it seems that it was closed, due to players from U.S were restricted. 

Ok fair enough I knew that.

Nonetheless, im told that they would refund my deposits.

seemed strange but COOL. 

I'm then asked to send a crypto wallet address and the currency. I had already given them my bitcoin address,  but i did again. 

Then they asked me to confirm my email by screen shooting the email they sent me.

All confirmed,  and now delayed again. 

The case has been sent to finances department for investigation?

What ? Investigation? It's been conducted,  concluded, determined but not resolved.

And just like Last time. Thats it thats all youll get your refund when we get to it.

Now as I write this , Being a active  Student , Studying CYBERSECURITY,  this has so many red flags. That I should of known better.

So opions, feedback, recourse, anyone ?

Hello and welcome back! 

Are you from the United States? Sorry I don't remember,?

[Slotfather408]

Yea.. California 

 

[cocopop3011]

Just now, Slotfather408 said:

Yea.. California 

 

Okay great, I'm just a bit confused because you said you knew that the US were restricted at the casino? Did you know that before you registered?

Sorry just trying to gather some background on this first.

[cocopop3011]

You are waiting the return of your deposits, right?
 

[Slotfather408]

I read the terms and conditions. 

Yes

[Slotfather408]

Yes

[cocopop3011]

Just now, Slotfather408 said:

I read the terms and conditions. 

Yes

Why did you register knowing your country was banned? Just makes no sense to me that you'd do that?

In regards to the refund, will they at least tell you what they are investigating? 

[Slotfather408]

Your always a stickler for the obvious,  

Once I confronted them about the investigation,  they said , it has been sent to finances. To process the refund?

 

[cocopop3011]

1 hour ago, Slotfather408 said:

Your always a stickler for the obvious,  

Once I confronted them about the investigation,  they said , it has been sent to finances. To process the refund?

 

Okay so I guess you need to just wait for them to process it. You’ve signed up to a casino that you knew you were restricted from, so both you and casino are at fault here. 

[jan duchau]

4 hours ago, Slotfather408 said:

Now as I write this , Being a active  Student , Studying CYBERSECURITY,  this has so many red flags. That I should of known better.

So opions, feedback, recourse, anyone ?

You couldn't be more correct...

But @ ''reputable casino's", even certified ones, we give to much copies about stuff that should stay private...when they ask for screenshots from inside ewallets or others, deliver income proof or bank statements for the last 3 months..

 

Id f+b, selfie holding ID and some sort proof of address (not necces those utility bills)..you should be good to go from my pov

[Slotfather408]

Ok cocopop since you always have much to say , before you asked why would I sign up for a casino that was restricted in the U.S well , they never asked me to verify my country of origin first of all, while in your efforts to gather further background, the reason being was because I wanted to gamble and they allowed me to.(since I was unjustly booted from BITSTARZ) So the reason is plain and you knew that. Your efforts to demean and  diminish my character and conduct , should be kept to yourself.  I asked for insight,  not for my character to be assassinated. I reach out for help and in the process I get attacted. This is not the first time your condesending self -righteousness tone has been pointed in my direction. I've been nothing but respectful and professional in all my communications. However,  they say  treat others as you expect to be treated. 

 

[Slotfather408]

Jan, 

Thank you for your words.

However, none of those steps were asked of me to do.

It was only later , after they closed my account,  and told me they were refunding my deposits,, did they ask me to view the Email they had just sent me. It was a reset password email. They said dont  reset it.just screen shot my email  with theirs on the email.

[Afi4wins]

3 minutes ago, Slotfather408 said:

Ok cocopop since you always have much to say , before you asked why would I sign up for a casino that was restricted in the U.S well , they never asked me to verify my country of origin first of all, while in your efforts to gather further background, the reason being was because I wanted to gamble and they allowed me to.(since I was unjustly booted from BITSTARZ) So the reason is plain and you knew that. Your efforts to demean and  diminish my character and conduct , should be kept to yourself.  I asked for insight,  not for my character to be assassinated. I reach out for help and in the process I get attacted. This is not the first time your condesending self -righteousness tone has been pointed in my direction. I've been nothing but respectful and professional in all my communications. However,  they say  treat others as you expect to be treated. 

 

@Slotfather408  Sorry mate, but I disagree with your opinions about  @cocopop3011 ...I think it was/and is very unjust for you to say that she was condescending towards you! I too found myself asking 'he knew it was a restricted casino, so why the heck did he still signed up and played there???' If I'm restricted from a casino, I wouldn't even think of signing up there, allowed or not allowed!

It was your choice to go against your better judgement, so don't blame others for it please!

[Blackjax]

10 minutes ago, Slotfather408 said:

Ok cocopop since you always have much to say , before you asked why would I sign up for a casino that was restricted in the U.S well , they never asked me to verify my country of origin first of all, while in your efforts to gather further background, the reason being was because I wanted to gamble and they allowed me to.(since I was unjustly booted from BITSTARZ) So the reason is plain and you knew that. Your efforts to demean and  diminish my character and conduct , should be kept to yourself.  I asked for insight,  not for my character to be assassinated. I reach out for help and in the process I get attacted. This is not the first time your condesending self -righteousness tone has been pointed in my direction. I've been nothing but respectful and professional in all my communications. However,  they say  treat others as you expect to be treated. 

 

First of all you need to calm down and stop overreacting. The reason why @cocopop3011 has been asking you questions is because you left out details last time even though you knew you were taking advantage of a glitch.

I have posted a screenshot of the casino you mentioned in your initial post, is this the one? If yes, then when you signed up what did you choose as your country as US is not even an option. Did it not ring a bell if US is not mentioned I should confirm with chat first!

[OliverCooper]

@Slotfather408 I`m sure that @cocopop3011 will do everything possible to sort out the situation

[cocopop3011]

3 hours ago, Slotfather408 said:

Ok cocopop since you always have much to say , before you asked why would I sign up for a casino that was restricted in the U.S well , they never asked me to verify my country of origin first of all, while in your efforts to gather further background, the reason being was because I wanted to gamble and they allowed me to.(since I was unjustly booted from BITSTARZ) So the reason is plain and you knew that. Your efforts to demean and  diminish my character and conduct , should be kept to yourself.  I asked for insight,  not for my character to be assassinated. I reach out for help and in the process I get attacted. This is not the first time your condesending self -righteousness tone has been pointed in my direction. I've been nothing but respectful and professional in all my communications. However,  they say  treat others as you expect to be treated. 

 

The fact that you think your character as assassinated has nothing to do with me. I merely asked why you would sign up to a casino that you knew you were restricted from and knew that you could never get verified in or to receive a withdrawal. That is not assassinating your character it's barely pointing out the obvious. 

As an admin staff here, my job is to be completely unbiased, neither favoring the casino nor the player. But in this situation, it is very hard for me to help when you openly admitted in your first post that you knew were restricted but played anyway. 

I believe I have already given my insight - that on this occasion you're going to have to wait for them to complete their investigation. From my end, there is nothing further I can do. I am always more than willing to speak to team managers for players to see if we can get a direct response from casinos if situations are tricky, and our other members will tell you that I go out of my way to help day or night, even when I'm not working! But since this is a clear breach, I can't do anything further from my end. But, I sincerely hope that you do get your deposits returned soon.

[jan duchau]

Correct me if I'm wrong but he really isn't fishing for money...but about his concern about privacy matters and intrusion-theft personal info.

So remarks about why reg there are surely not avoidable but besides the core...condescending or not, rebel or not...WHO CARES...other things to wrry about.

Kiss and make up ppl 

And about that, change every password to connected ties, email, if phone and monthly payment you gotta have internet account...change password aswell and use 2FA everywhere.

I would not recommend the google auth way but sms.

EDIT: ow yeah, when providing them with reset prntscrn, don't do as I do and prntscrn everything...select 'prntscrn selection and select only their email with to you visible.

They don't need to know more.

[Blackjax]

2 minutes ago, jan duchau said:

Correct me if I'm wrong but he really isn't fishing for money...but about his concern about privacy matters and intrusion-theft personal info.

And about that, change every password to connected ties, email, if phone and monthly payment you gotta have internet account...change password aswell and use 2FA everywhere.

I would not recommend the google auth way but sms.

He is playing at casinos which do not allow players from his region. His concern is not casinos accepting players from his region or his security. 

I personally feel he is doing this so that he can ask for refund if he loses money by saying that you accepted players from a restricted region. There are multiple casinos that allow players from US and casinos that allow VPN but he is not playing there.

[cocopop3011]

7 minutes ago, jan duchau said:

Correct me if I'm wrong but he really isn't fishing for money...but about his concern about privacy matters and intrusion-theft personal info.

So remarks about why reg there are surely not avoidable but besides the core...condescending or not, rebel or not...WHO CARES...other things to wrry about.

Kiss and make up ppl 

And about that, change every password to connected ties, email, if phone and monthly payment you gotta have internet account...change password aswell and use 2FA everywhere.

I would not recommend the google auth way but sms.

EDIT: ow yeah, when providing them with reset prntscrn, don't do as I do and prntscrn everything...select 'prntscrn selection and select only their email with to you visible.

They don't need to know more.

No, I think you have misunderstood his post  

. He is waiting for his refund of his deposits from a casino that he is restricted from playing at.  No issues with privacy matters or theft of personal information, he signed up using his details.

[jan duchau]

A refund, which be honest, could not have been made.

After 

On 2/27/2024 at 1:50 PM, Slotfather408 said:

Support staff said , that it seems that it was closed, due to players from U.S were restricted. 

Ok fair enough I knew that.

Nonetheless, im told that they would refund my deposits.

seemed strange but COOL. 

I'm then asked to send a crypto wallet address and the currency. I had already given them my bitcoin address,  but i did again. 

Then they asked me to confirm my email by screen shooting the email they sent me.

All confirmed,  and now delayed again. 

The case has been sent to finances department for investigation?

What ? Investigation? It's been conducted,  concluded, determined but not resolved.

And just like Last time. Thats it thats all youll get your refund when we get to it.

Now as I write this , Being a active  Student , Studying CYBERSECURITY,  this has so many red flags. That I should of known better.

So opions, feedback, recourse, anyone ?

 

[Afi4wins]

5 minutes ago, jan duchau said:

A refund, which be honest, could not have been made.

After 

 

An honest casino would close that account but would also refund his deposits. Why? Simply because the casino has illegally accepted his deposits when they do know that he was/is a restricted customer. Unreliable casinos, on the other hand, wouldn't give a hoot to the matter and would just confiscate everything and close the account.

[Blackjax]

@jan duchau there are some things you need to know about Mr @Slotfather408. He has so far made thousands in deposits at casinos. His father died two weeks ago. He had no money for his father's funeral. He has no money for food. But all of a sudden he has money for gambling and has made deposits at a new casino. Brother is dealing with his father's loss by gambling at casinos. 

Does anyone really believe someone who cooks up stories like these. @Slotfather408 is a problem gambler like he has accepted before.