mike_rocketplay

Hi marius1978, thanks for the follow-up. RTP settings are managed by the provider and aren’t something we adjust on our side. We’re sorry to hear if this has caused some concern, and we completely understand why this matters to you as a player. At the same time, we’d like to reassure you that the games available on RocketPlay are independently tested and meet the required transparency and safety standards. RocketPlay holds an independent eCOGRA certificate confirming RTP, which you can find on our website. Thanks again for bringing this to us directly.

That’s a great point, Recepcos, and one that definitely resonates with us. RTP can certainly be an important part of the overall experience, especially for more regular players. By the way, RocketPlay has an independent eCOGRA certificate confirming RTP. If you’d like to take a look, you can find it on our website by scrolling to the bottom of the page and following the relevant link. Thanks for joining the discussion and sharing your perspective

Hi marius1978, Thank you so much for sharing your thoughts, and we’re really happy to hear that you’ve been enjoying RocketPlay. And since you enjoy our bonuses and promos, don’t forget to check out our Joy Department and become a Joy Ambassador, there may be even more bonuses waiting for you. We’re sorry to hear that your preferred withdrawal option isn’t currently available, and we completely understand that this may cause some inconvenience. Unfortunately, this is not something we’re able to change at the moment. You’re always welcome to use any of the withdrawal methods currently available in your account, and our Support Team will be happy to assist if you have any questions or need any help.

What keeps you coming back to a casino? RTP and bonuses get plenty of attention, but are they what make a casino truly enjoyable? This summer, our Cosmic Joy Department launched the Joy Index to discover what players really value. Is it new slots, fast withdrawals, Live games, fair bonus terms, or something else entirely? Share your opinion in the Joy Index survey and become a Joy Ambassador. Head over to the RocketPlay website, open the “•••” menu, and visit the Joy Department to learn more and take part. As a thank-you, you'll receive: Monthly no-deposit rewards 300% Welcome Bonus + 100 Free Spins if you're new to RocketPlay

Everything is possible, but I cannot give exact information or terms yet.

Oh, sorry, I misunderstood you. I will clarify this and return with an answer.

It's okay, Afi4wins) I'll be glad to see you among the players of RocketPlay casino!)

Hi Blackjax! Thanks for rating our support team! It works for players 24/7 and there are specialists on the other side of the screen who are always ready to help. I think slots from the provider NetEnt will be added in the near future. We wish you good luck and we will be glad to see you again in RocketPlay casino!

Hi Afi4wins! Thanks for your feedback! Our welcome bonus is 100% + 100fs. Free spins on the first deposit are added in a set of 20 per day for 5 days - a total of 100 free spins. The first 20 free spins are added after a successful deposit. The next 20 free spins are added after 24 hours, if you have met the wagering requirement x1. Perhaps you really confused RocketPlay casino with another project?

Hello, cocopop3011! I am also very happy to be a part of the ASKGAMBLERS community!

Hello everyone! My name is Mike, and I am an official representative of RocketPlay Casino. I am here to answer any questions and assist you with all your queries regarding our brand. You can also reach us through our live chat (located in the right upper corner of the casino's main page), or email us to [email protected]. Rocket Play is a fantastic place with a lot to offer: from weekly tournaments and generous welcome bonuses, to a great variety of slots from world-class game providers, high payouts and convenient payment systems. We have a 24/7 customer support who is always ready to address your concerns. Join RocketPlay today and start your fabulous journey to great wins and outstanding emotions.