Re : Casino's Need to be More Accurate

[Hellridah]

Ok ....this again , 

 

Guys would you kindly be more accurate about payments its not hard to do and this goes for all of you casino's the payments providers can effect 

transactions immediately most of you are using worldpay they do things in 30 minutes maximum of a day . 

 

https://offers.worldpayglobal.com/Payouts.html#:~:text=Funds reach their destination within,positive reputation for your business.&text=*30 minute timeframe dependent on recipient's bank.

 

Cross border makes no difference my brother in law works for ANZ Bank New Zealand So this is a No Brainer kindly pay people when your meant too the delay is always at your end 

and lets get this industry cracking again . 

 

Right ...peace ! . 

[Afi4wins]

There's a saying...more of a pun really...that men have 2 heads...but we all know that's true, hahaha. Casinos, on the other hand, have 3 heads, and it is usually this 3rd head that operates and manages their casino separately from the other 2 heads! 

[Hellridah]

50 minutes ago, Afi4wins said:

There's a saying...more of a pun really...that men have 2 heads...but we all know that's true, hahaha. Casinos, on the other hand, have 3 heads, and it is usually this 3rd head that operates and manages their casino separately from the other 2 heads! 

There's two types of operations ones that fail and ones that succeeed trust is everything in this game and when your being told one thing and its another 

begs the question why bother yeah ? . 

[Afi4wins]

2 hours ago, Astaroth said:

There's two types of operations ones that fail and ones that succeeed trust is everything in this game and when your being told one thing and its another 

begs the question why bother yeah ? . 

That's mainly because the right hand doesn't know what the left hand is doing!

The customer support team are briefed in one way, the management team doesn't give a damn about the brief! Very common with almost all casinos unfortunately.

[Hellridah]

Another thing that lacks in communication with front line agents is the communication synergy between departments and with information about withdrawals in real time 

constantly do I hear a "will get back to you" its like buddies we are not solving cancer here its a couple grand my man ROFL . 

[Hellridah]

6 hours ago, Afi4wins said:

That's mainly because the right hand doesn't know what the left hand is doing!

The customer support team are briefed in one way, the management team doesn't give a damn about the brief! Very common with almost all casinos unfortunately.

If its the case where there are Options 1. First Class 2. Middle Class (Economy) , 3. And back of the bus for payments then by all means charge me 5 dollars 

but at least tell me that there is an extra cost with faster processing ....I mean communication people [clap clap] that's how you maintain continuity and foundation for any successfull venture going forward . 

 

[Afi4wins]

22 minutes ago, Astaroth said:

If its the case where there are Options 1. First Class 2. Middle Class (Economy) , 3. And back of the bus for payments then by all means charge me 5 Dollars 

but at least tell me that there is an extra cost with faster processing ....I mean communication people [clap clap] that's how you maintain continuity and foundation for any successfull venture going forward . 

 

I for one would definitely SHOUT back at them for charging a withdrawal fee! Withdrawals are supposed to be fast, VIPs or not! 

[Hellridah]

Well its like this brother I'm dealing with a few Casino's some pay quicker than others but all of them are using the same Payment Provider so Im left wondering like excuse me french WTF cause all should be doing it at the same time ...I mean its the same provider [shrugs] even the number one Bitstarz uses it and their 1-5 For Bank Transfers Winz.IO 3-5 and Rizk Maximum of 24 hours  . 

But heres the thing I've had quick transfers within 10 hours after cashing out so I know it can be done faster just wish places would be a little more accurate about things I know processors can get glitchy but the proofs in the pudding and Rizk is blazing away I cant beat the speed at the moment 30 minutes for cards and 24 for bank transfers [shrugs] Maybe its covid 19 Maybe is long Covid Symptoms I give up . 

 

But dont get me wrong the Casino's I mentioned are SOLID its why I play at them and will continue too I just see the potential of maybe making some adjustments guys I mean VIdeoslots had it on the nail at one point I pushed withdrawal funds were in next morning is that so hard to do ? rest my case. As for Videolsots ill drop in for a visit see if things have gotten better its been a while . 

[Afi4wins]

52 minutes ago, Astaroth said:

Well its like this brother I'm dealing with a few Casino's some pay quicker than others but all of them are using the same Payment Provider so Im left wondering like excuse me french WTF cause all should be doing it at the same time ...I mean its the same provider [shrugs] even the number one Bitstarz uses it and their 1-5 For Bank Transfers Winz.io Casino 3-5 and Rizk Maximum of 24 hours  . 

But heres the thing I've had quick transfers within 10 hours after cashing out so I know it can be done faster just wish places would be a little more accurate about things I know processors can get glitchy but the proofs in the pudding and Rizk is blazing away I cant beat the speed at the moment 30 minutes for cards and 24 for bank transfers [shrugs] Maybe its covid 19 Maybe is long Covid Symptoms I give up . 

 

But dont get me wrong the Casino's I mentioned are SOLID its why I play at them and will continue too I just see the potential of maybe making some adjustments guys I mean Video Slots had it on the nail at one point I pushed withdrawal funds were in next morning is that so hard to do ? rest my case. As for Videolsots ill drop in for a visit see if things have gotten better its been a while . 

As for me, I've had it with all European Casinos, Winz.io included!

Today I signed up at Slotum Casino, made a $20 deposit, claimed AG's Exclusive Bonus, but didn't get it. Live Chat said AG is not on their approved Affiliate list for that 200% bonus + 150 free spins! WTF!!!

If that wasn't horrifying enough, I then played all my $40 bankroll on Playtech's Thai Paradise...473 spins later, still no free spins game...ate all my money from the start! Yet again proves how European casinos are MANIPULATING AND CONTROLLING Playtech games! 

[Hellridah]

17 hours ago, Afi4wins said:

As for me, I've had it with all European Casinos, Winz.io Casino included!

Today I signed up at Slotum Casino, made a $20 deposit, claimed AG's Exclusive Bonus, but didn't get it. Live Chat said AG is not on their approved Affiliate list for that 200% bonus + 150 free spins! WTF!!!

If that wasn't horrifying enough, I then played all my $40 bankroll on Playtech's Thai Paradise...473 spins later, still no free spins game...ate all my money from the start! Yet again proves how European casinos are MANIPULATING AND CONTROLLING Playtech games! 

When it comes to dealing with places I use to have a simple system [puts helmet on] time to go back to those ways . 

 

From Where I'm standing it looks like there are places being granted Accolades that shouldn't be getting them I mean lying is lying end of the day 

place is  lying how can it be trusted ? simple math really and telling people their all good is well you know bit weird ? don't you think ? . 

[OliverCooper]

The topic intrigued me. And in this game I really wish were just 2 sides: win and lose, but everything not so simple

[stanko1996]

when it comes to money, it's hard to trust! The funniest thing to me is when a casino tells me - don't worry about your payout, and after an hour I get an email - your payout has been denied

[Afi4wins]

59 minutes ago, stanko1996 said:

when it comes to money, it's hard to trust! The funniest thing to me is when a casino tells me - don't worry about your payout, and after an hour I get an email - your payout has been denied

That certainly won't be a laughing matter to me mate...more of a middle finger response first, followed by nasty emails! 

[Fiekie247]

5 hours ago, stanko1996 said:

when it comes to money, it's hard to trust! The funniest thing to me is when a casino tells me - don't worry about your payout, and after an hour I get an email - your payout has been denied

True.

They always do that, don't worry your money is safe and will be in your account soon

Meanwhile 6 hours later the finance teams is still busy and your are in the queue, suddenly that day they dealing with alot of withdrawal request.

[stanko1996]

1 hour ago, Fiekie247 said:

True.

They always do that, don't worry your money is safe and will be in your account soon

Meanwhile 6 hours later the finance teams is still busy and your are in the queue, suddenly that day they dealing with alot of withdrawal request.

Haha! Yes! And during this time their logo is: We Payout in Minutes... Or This is the online casino with the fastest payouts.

[Afi4wins]

8 hours ago, stanko1996 said:

Haha! Yes! And during this time their logo is: We Payout in Minutes... Or This is the online casino with the fastest payouts.

Some casinos are quite honest in their statements on how they operate their casinos, but most others would use exagerations to make it seem that they are amongst the best casinos for players to play at!

They use phrases and statements like:

'we are the the world's best casino' (yeah, right, they are not!),

'we have the fastest payment system in the whole world' (my foot they have!),

'we care for all our customers and provide them with everything they need' (so where's my SKRILL withdrawal option?)

[stanko1996]

Skrill is my favorite way and I get very angry when they make me wait for hours for a transfer that happens in 1 minute, they just need to transfer the funds...

i think they delay payouts because some gamblers, and maybe most, won't stand waiting for withdrawals for hours, and would refuse the withdrawal and spend the pending withdrawal funds. :(I have also made this mistake quite a few times.

I hope that within a few years the withdrawal option will be released, but funds without the right to refuse the withdrawal.

[Afi4wins]

6 minutes ago, stanko1996 said:

Skrill is my favorite way and I get very angry when they make me wait for hours for a transfer that happens in 1 minute, they just need to transfer the funds...

i think they delay payouts because some gamblers, and maybe most, won't stand waiting for withdrawals for hours, and would refuse the withdrawal and spend the pending withdrawal funds. :(I have also made this mistake quite a few times.

I hope that within a few years the withdrawal option will be released, but funds without the right to refuse the withdrawal.

Whaaaat? Within a few years the withdrawal option (Skrill) will be released? 

I would have CLOSED my account at any casino that doesn't provide Skrill deposit and withdrawal options! No time wasting from me ever! 

[Fiekie247]

2 hours ago, stanko1996 said:

Skrill is my favorite way and I get very angry when they make me wait for hours for a transfer that happens in 1 minute, they just need to transfer the funds...

i think they delay payouts because some gamblers, and maybe most, won't stand waiting for withdrawals for hours, and would refuse the withdrawal and spend the pending withdrawal funds. :(I have also made this mistake quite a few times.

I hope that within a few years the withdrawal option will be released, but funds without the right to refuse the withdrawal.

Hence I only play at casinos that does withdrawals within minutes or up to a few hours. ( I reversed my withdrawals many times especially if it's. New joint and I cannot read the situation or kind feel like it's a dodgy joint)

If you take longer than 24 hours I will leave your aaassssss!

I also think the idea behind the delay in withdrawals is because certain casinos does not have enough staff especially when they startups, hence withdrawals take longer unlike established brand. Now long standing casinos that still take 24/48 hours? Now that is plain BS..Evolving is key!

But today it's not even the just the withdrawals, deposit options, max bet limits, shiittier bonus terms, lowered games RTP etc etc. Seriously all of these things affect how you view casinos these days and I must admit, they are all getting a bit frustrating, hence my play time when down from 150% to 50%. Think I might be done playing online soon. There is always that something that always inconvenience players and kind of make you feel that you were disadvantaged at a casino in a certain way 

 

I mean look at Axe casino, they are a decent Dama N.V joint, however when I read their terms yesterday when I got my AG coin, I saw they have a max bet of 50 euro when playing with straight deposits. Which means you cannot even do bonus buys exceeding 50 euro when playing without bonuses . So any relax, NLC games, depending on your bet you cannot even buy the base entry level bonus, never mind the super bonus, unless you playing with 10 cents of course.

FYI - You know @stanko1996I was a bit skeptical about you when you kind of attacked Cocopop with that competition earlier imho ofcourse (even though you have then right to ask the relevant questions according to your concerns), but I am glad you are becoming an active contributing member and hope you will stay here for a very long while

[Hellridah]

I'm just sticking with a handful at the moment they've earned my trust Videoslots ,Rizk , Bitstarz , and Betsson if I've left 

any out don't read into it I just stick to what is solid Video takes the lead 5 minutes then a cashout is confirmed and instantly 

into the bank account via visa fast funds ...same with Rizk but takes couple of hours ...Bitstarz is quick but they don't have credit card 

cashouts for nzd not a biggie , and Betsson is solid too 8 hours then the visa fast funds all of them are solidly trusted by me . 

[Fiekie247]

My current fav list

Bitstarz, Winz.io, Ninecasino, Unibet - Videoslots and Mr Vegas - Gave them the boot a few months ago, although withdrawals are very fast their RTP is the worse I have ever experienced 

Marathonbet is the fastest for me - Skrill withdrawals less than 1 minute and it's into my account - Seriously.

I remember @pinnit2015said once MR Green took 30 seconds to process his.

 

[Afi4wins]

And do you know why I use Skrill and Skrill only? Because each and every Bank Transfer withdrawals that I make at Skrill gets paid into my overseas bank account in mere seconds! Yes, mere seconds, like in less than 5 seconds at times!

No online casino has ever given me that kind of lightning withdrawal speed, so Skrill is way way up above all casinos in terms of payment speed!

The best withdrawal speed I am getting nowadays, from any online casino, is my regular Asian casino...always less than 10 minutes to get my money into my bank account. All other European casinos can rot and decay as far as I am concerned, cos they don't blardy care about customers satisfaction...only theirs!

[Hellridah]

2 hours ago, Fiekie247 said:

My current fav list

Bitstarz, Winz.io Casino, Ninecasino, Unibet - Video Slots and Mr Vegas - Gave them the boot a few months ago, although withdrawals are very fast their RTP is the worse I have ever experienced 

Marathonbet is the fastest for me - Skrill withdrawals less than 1 minute and it's into my account - Seriously.

I remember @pinnit2015said once Mr Green took 30 seconds to process his.

 

As far as RTP goes these days I'm done calculating the amount of data required to make any accurate theoretical argument is just ridiculous 

that said its back to basics the higher the volatility the better the payout but the higher the risk : play big win big and also loose big ...but gotta 

admit its so sweet when its hits lol . 

[stanko1996]

13 hours ago, Fiekie247 said:

Hence I only play at casinos that does withdrawals within minutes or up to a few hours. ( I reversed my withdrawals many times especially if it's. New joint and I cannot read the situation or kind feel like it's a dodgy joint)

If you take longer than 24 hours I will leave your aaassssss!

I also think the idea behind the delay in withdrawals is because certain casinos does not have enough staff especially when they startups, hence withdrawals take longer unlike established brand. Now long standing casinos that still take 24/48 hours? Now that is plain BS..Evolving is key!

But today it's not even the just the withdrawals, deposit options, max bet limits, shiittier bonus terms, lowered games RTP etc etc. Seriously all of these things affect how you View casinos these days and I must admit, they are all getting a bit frustrating, hence my play time when down from 150% to 50%. Think I might be done playing online soon. There is always that something that always inconvenience players and kind of make you feel that you were disadvantaged at a casino in a certain way 

 

I mean look at Axe casino, they are a decent Dama N.V joint, however when I read their terms yesterday when I got my AG coin, I saw they have a max bet of 50 euro when playing with straight deposits. Which means you cannot even do bonus buys exceeding 50 euro when playing without bonuses . So any relax, NLC games, depending on your bet you cannot even buy the base entry level bonus, never mind the super bonus, unless you playing with 10 cents of course.

FYI - You know @stanko1996I was a bit skeptical about you when you kind of attacked Cocopop with that competition earlier imho ofcourse (even though you have then right to ask the relevant questions according to your concerns), but I am glad you are becoming an active contributing member and hope you will stay here for a very long while

The information is the experience you share is very valuable not only to me but to most gamblers and I hope they read what you write because it is really helpful!

Until recently, I didn't have the habit of reading casino terms and conditions, but when I got burned with a lot of money that was not transferred to me because at many online casinos, their terms are sometimes not fair, and others just make up momentary terms just because they don't want to pay the amount that you won...

I already read the terms and conditions of every single casino and the more I read the more my finger closes the window of the particular online casino... The craziest bonus I read an hour ago was 200 spins for deposit which 25 spins you get every day for 8 days...

why are they mocking us? It's insulting to me when many online casinos don't respect their customers... But let's not forget that everyone makes a choice and gambling is fun... But lately I'm not having fun, maybe it's because they lowered the winning percentages and to be honest they are important and you are right!

Thank you for understanding me! I'm not a bad person and this is the first forum where I write so much....I'm starting to feel like you guys are my family!

[Fiekie247]

25 minutes ago, stanko1996 said:

The information is the experience you share is very valuable not only to me but to most gamblers and I hope they read what you write because it is really helpful!

Until recently, I didn't have the habit of reading casino terms and conditions, but when I got burned with a lot of money that was not transferred to me because at many online casinos, their terms are sometimes not fair, and others just make up momentary terms just because they don't want to pay the amount that you won...

I already read the terms and conditions of every single casino and the more I read the more my finger closes the window of the particular online casino... The craziest bonus I read an hour ago was 200 spins for deposit which 25 spins you get every day for 8 days...

why are they mocking us? It's insulting to me when many online casinos don't respect their customers... But let's not forget that everyone makes a choice and gambling is fun... But lately I'm not having fun, maybe it's because they lowered the winning percentages and to be honest they are important and you are right!

Thank you for understanding me! I'm not a bad person and this is the first forum where I write so much....I'm starting to feel like you guys are my family!

Thanks Man, Appreciate!

We have had many discussions over the last few years about these deposit free spins offers that comes as installments. The inconvenience, first of all your have to remember to go login and play your spins, as they expire within 24 hours. Nevermind the spins being split over few days, don't be fooled by certain providers allowing casino operators to issue spins which is (spin value) divide by 10, and you will notice this on betsoft slots and some boongo. First of all you can hardly win on their basic 25 Payline slots that offer bonus and free spins feature.

I mean , imagine seeing them offering spins on that spring tails shiit slot by betsoft, is appalling!!!

Many people hate reading especially when they just wanna play, and it was fine about 8 years ago, but today, you wanna read the terms. Some casinos do not have shiit bonus terms, but ask @Afi4winshow he had to take a selfie with his ID and also captured his laptop screen in the background, logged into his casino account lol

From wherever they can nail you, they will try, as if winning isn't hard enough.

I mean, the moment you ask for Selfie with dates of letters or if you ever try to SOW me, i'd forget about that money and move on, unless it's decent like 1k USD and above.

doing it is not the problem, the fact of not effing knowing where it's going or who so handling it all that information, bothers me !

Jesus, dont wanna go on vacay with family, just to be locked upz because I am behind on my payments for property I bought, which I don't even own for something like that 

Time the world realize how important data and data security is, maybe they do now, but many companies do not know what to do with it or how to run algorithms to study it 

We know you not a bad guy, I guess it's at a time of all of us want to be winners at times, not that this is the case 

however I know me losing in my session, sometimes affect my daily mood and others around me can feel it, that's how bad online casinos influence you at times.