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    JelenaIsakov

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    • Posts

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    Everything posted by JelenaIsakov

    1. JelenaIsakov
      So sorry Fiekie for these complications! Hope that ValDes explained how it works in casinos and it's departments! I feel bad about our withdrawal processing times, but bright side is that regarding our top priority plans for this year is to speed it up as much as possible! I agree it's the biggest flaw of our casinos. Feel free to contact me if any more delays occur or if your collected points aren't transferred to your new account and I'll see if I can help directly Don't worry about your winnings - well deserved and congratulations Sorry about confusion, delays and waiting - I promise things will be better and faster in the future. I really appreciate your patience and choosing Fruity Casa as a place to play and come back <3
    2. JelenaIsakov
      Just to add an additional explanation why this scenario - we don't offer the USD currency anymore, and we can't change it per account, so it's the only option, therefore opening new account by us and closing the previous one, could be exception to the rules Hope it's clearer now
    3. JelenaIsakov
      No worries, another account was advised as the best solution by support themselves and won't cause any problems Hope the issue is resolved?
    4. JelenaIsakov
      Hi Fiekie and Valdes I did indeed reply to Fiekie's email, but there's not much I can do as Affiliate Manager, when T&C are saying this I thought some exception could have been made, but I can't interfere in support's job and I also can't make them act different than T&C are saying. Wish I could be much more of the helping hand here. I tried but, nothing really depends on me here, nor even of support staff. Opening a new account will bring you another benefit - you'll be able to get welcome bonus again (10 Free Spins on Gonzo, as a starter) If this means something to you.
    5. JelenaIsakov
      Yes, I think we're already speaking with Play n' Go team about possible cooperation Not sure about Neteller/Skrill and bonuses, that's more and more usual practice from online casinos, to prevent abuses - we had some in the past, so this was a solution..
    6. JelenaIsakov
      Hey thank you all darlings for the feedback! @Afi - we'll be certainly adding Play N' Go games, just not sure when exactly. The plan is to do so certainly at some point, maybe in the end of this year @Coco - hope to see you there and hear direct feedback @helena - darling, what username you use? I want to check if my support can tell me what's the issue. In the bottom of the websites are also some other methods listed, in case you can use some of them. But I want to check why your credit card is an issue @Leo - Thanks, good point Although it depends on the brand (minimum deposits, bonus amounts and wagering requirements are different across our casinos) and of course the thing player is looking for regarding casino and bonuses.
    7. JelenaIsakov
      Hellooooo my dear and fellow AskGamblers community All good with you? I've been pretty much busy, because we launched great new brand - Casilando Casino I see there are already some reviews from you and I'm happy you already noticed it. So, besides 21 Casino, Fruity Casa, Amsterdams and Playgrand, you can contact me for everything related to Casilando too AskGamblers' players have a special offer of 200% up to €400 Welcome Bonus which you can get via this link HERE Hope you'll like Casilando, can't wait to hear more opinions and experiences! xx
    8. JelenaIsakov
      BTW. Great place you live in, @LeoDubbed (location description)
    9. JelenaIsakov
      Yeah, it's for everybody! Our promos are most usually for all players Hurry up! :*
    10. JelenaIsakov
      Hello beloved AskGamblers Sorry I've been absent for some time, was very busy and then on well-deserved holiday But I'm back with fantastic once a lifetime experience promotion - SAFARI HOLIDAY IN THE HEART OF THE JUNGLE! To opt in, you'll need to take a few steps: Register your account or log into your account in 21 Casino HERE, Amsterdams Casino HERE, Fruity Casa HERE and/or Playgrand Casino HERE Make a deposit of at least €50 For every €50 wagered, you'll get one ticket for the lucky winner draw Promotion takes place between 22nd March (yesterday) and 1st April! Good luck darlings, wish you to win this amazing experience!!!
    11. JelenaIsakov
      So lovely Pity that seems that only on these holidays friends and families are all together and celebrating mood is on. It should be if not the whole year, then at least much more often. Coco, I didn't know you don't drink alcohol at all You're a legend even without it! Last night was Christmas Eve here, so I organized traditional gathering with a few friends, drinking mulled wine, but a lot of other friends stopped by and it turned into an awesome home party! So unexpected, but great!
    12. JelenaIsakov
      Thanks dear Coco and Raptordinos!! It was nice, but nothing more than a regular weekend How did you celebrate? Thank you so much for the nice wishes
    13. JelenaIsakov
      Heyaaaaaa lovelies!! Happy New Year, first of all! I wish you one amazing year filled with love, happiness, pleasant moments, friends and family, traveling and wishes coming true! And good health of course as the main thing! Year 2017th already brought lovely news from me and that is that Fruity Casa, 21 Casino, Playgrand Casino and Amsterdams Casino added first two Microgaming games today: Immortal Romance (desktop version) and ThunderStruck II (mobile and desktop version). Feel free to try them out in these casinos and there might be celebrating promotion soon, will keep you updated as always Cheers!!
    14. JelenaIsakov
      Hurry up, hurry up, there's still almost 4 hours left to use your 10 Free Spins on Motorhead, part of the Christmas Calendar at 21 Casino, Fruity Casa, Amsterdams and Playgrand
    15. JelenaIsakov
      Check your accounts today for 10 Free Spins on Fruit Shop @ Fruity Casa, Amsterdams, 21 Casino and Playgrand Enjoy :*
    16. JelenaIsakov
      Three sexy waiter torsos didn't want to show up for me for ages Anyways, today in your inboxes and Amsterdams, Fruity Casa, Playgrand and 21 Casino accounts (each) should be 10 Twin Spin free spins! Enjooooy
    17. JelenaIsakov
      I agree But also think "Ladies Nite"'s (I know you like this game a lot) free spins are one of the hardest to be triggered - at least for me.
    18. JelenaIsakov
      Heya Don't forget to get your 10 Free Spins on Gonzo's Quest from Fruity Casa, 21 Casino, Amsterdams and/or Playgrand, TOMORROW!
    19. JelenaIsakov
      I don't know what it is metaphorically big fat zero?
    20. JelenaIsakov
      Well, don't forget to check your inboxes every day :* I also played Starburst spins and won just some cents
    21. JelenaIsakov
      Trex egg? What's that?
    22. JelenaIsakov
      btw. Check your inboxes already today, for some Free Spins on Starburst That's a surprise for today, but it's just a warm up!!
    23. JelenaIsakov
      Helloooooo my dears! Christmas bells are already jingling, cities and towns are already decorated and we can already feel a holiday spirit! Christmas came a little bit earlier this year in Fruity Casa Casino, 21 Casino, Playgrand and Amsterdams Casino! They all prepared unique calendars full of lovely everyday surprises! All you need to do is: Log in everyday in Fruity Casa HERE, 21 Casino HERE, Amsterdams Casino HERE and/or Playgrand HERE Reveal your daily gift from the Christmas calendar There's gonna be some nice Free Spins, deposit bonuses, cash-backs, iPhones and many more surprises for you, starting from today until and including 24th December!! Hope you'll like everything we prepared for you and wish you lots of luck while enjoying your presents!!
    24. JelenaIsakov
      LOL, not yet But I can suggest haha! Thanks Afi dear!
    25. JelenaIsakov
      Congratsssss!! That's not a surprise anymore - shortlisting is guaranteed for Askgamblers every year @Awena - Unfortunately, you can't vote as previous years - you could only have nominated websites and people for different categories and then judges decide whom they're gonna put in the shortlist lists I'm one of the judges once again, like last year
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