pinnit2015
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Posts posted by pinnit2015
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What i'd like to see in 2023 isn't really comp related/contest related but more long term - a return to fair games, at decent returns that don't have 'bonus buys' as a short cut to big wins.
It does tie into forum activity though - if you're being battered on HV, low RTP games, how willing are you to come on a forum and engage? Not much, i'd imagine.
Unfortunately, i can't see a reversal and ,as they say: it is, what it is
- Blackjax and cocopop3011
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Like i said, they don't do it on purpose they're just not very competent .
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A big caveat is how much are we talking here? If 1k, forget it, if 5k forget it, even 10k you'd probably see legal bills of about 20k.
Casino's rarely end up in court - could be the jurisdiction issues and the cost prohibitive-ness of the claims.
There are other options - complaints, even going directly to MGA (not that they will do much) or initiating a charge back on the card etc if they've not supplied a service that would come way before any court action.
Sometimes a letter can make a difference - Letter Before Action (doesn't need to come from a Solicitor) but if all of the above fails, and we're not talking about 100k etc, then i'm afraid you'd be better placed to forget about it unless you want to try and spend, and maybe not even get anything at the end, 20k to get back 1k in deposits etc
There's a reason forums don't have many case studies on taking casino groups to court because it very rarely, if ever, happens (the Mr Green case was for something over a million)
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And WHG aren't normally a casino to play you around - they're, in todays market of dodgy Russian/Israeli casinos, pretty solid imo (albeit it with ***** payout times)
I'd the same from Mr Q last year - a pretty solid joint, arse and ***** around for 2 weeks over a payment - it came and i don't think they were purposely stalling, just hit an unlucky/incompetent period.
Probably more annoying if you're used to, in the main, near instant cashouts (and hassle free) so when you hit a roadblock it hurts more than normal.
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Quite a hard casino to get an answer from - used to be great customer service but not so much now
43k won't break a casino's bottom line but Casumo have been hit with a lot of fines over the years and have a tendency to drag their feet/ask for extra docs.
Suggest you check their complain process and lodge one because though 43k isn't chump change, it's not enough to warrant a 2 week delay
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I listen to podcasts, quite a lot: diary of a CEO is not bad (though some charlatans as guests), as well the quite a few politics ones.
Probably from a UK perspective, people are wondering where the future is re UK gambling. Willy Hill get fined 20million, new gambling reforms coming out which may/will look at credit checking (already being done by some), max bets 2 quid? The UK as a market is dead (if not there just yet, will be next year)....so get someone one from the UKGC to ask: what exactly is your agenda here?
Game wise - proliferation of these HV beasts at the expense of, you know, enjoyment. Who's driving the low RTP offers: casinos/providers or a mixture.
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10 minutes ago, cocopop3011 said:
Thanks for your input. Always appreciated. Although I’m not sure I agree with this. Not everyone wants to post their winning screenshots.
And of course I’ll agree with Blackjax too.
This forum is not just about comps. Far from it. These contests are just a way of reward since we don’t currently have any loyalty program.
I agree, not everyone does, but with some new members, despite being avid players, it's amazing how little they contribute to things like that - i think it's a good indicator - eg. I doubt the likes of Oliver and Rob have ever spun a spin on a slot. Ergo....
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Eg, As Oliver Cooper disappears, up pops a RM
And 'Dave Morrison' - what happened to him
One would surmise they've from the same embryo
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4 hours ago, robjmiller said:
I can suggest that readers do their own research and read reviews from reputable sources to find the best casinos for their needs and preferences. It's also important to check if the casino is licensed and regulated by a reputable authority, offers fair and secure gaming, and provides reliable customer support. It's always good to gamble responsibly and within one's means.
So Rob, where do you play?
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Firstly, a forum's only as good as it's members and what i noticed on AG is, and Afi mentioned this in a thread, is new members - i mean, how many people sign up with their first and second names and post some inane, banal, posts? (there's one by Rob below me that epitomises that) So, as a human, you wonder: is this AI, is this a bot? A clue is how often they post screenshots - none at my last round of counting. So, getting rid/discouraging these types of artificial 'accounts' is important.
The problem you face as a casino forum is that for most, it's a short life span - i do a lot of stuff around the house/helping mates out with theirs so i'm part of a few DIY/Builder ones - as i'll do that probably until they stick me 6 foot under, i'll always be in and around those forums - gamblers, hit with SOW, no play time, will maybe not be that long a serving member, so you're going to get a lot of turnaround.
Comp wise - fine line to balance - it's good to reward members but in my own personal viewpoint if i see a forum is just a series of 250 quid comps (i have no interest in taking part in comps nowadays) then i find it off putting (or i'll go to LCB) (Blackjax will disagree :-p)
It's quite simple though in theory - a vibrant community, exchange of views gives a good start.
- Blackjax and cocopop3011
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Baffling why regulators don't hammer casino's for requesting sensitive information by emails, or report them to the ICO. Aside from the fact there's no end to end encryption, if you offer secure upload facilities you could limit access to it to a select number of staff but a lot of these email addresses are generic and probably accessible to the entire support team (who are probably outsourced anyhow )
If you send these guys Passports, licences, bank info etc you're asking for trouble, or at least increasing your chances the info is leaked in some form.
Player Protection proclamations must just be for Responsible Gambling declarations, not folks' info
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3 hours ago, Blackjax said:
Bonus ban in the sense they stop giving you bonuses or they send you an email saying you have been bonus banned, right! Its not like you request a cashout and then they tell you you were bonus banned.
I got outrightly banned from the site but most folk who get BB just don't get the offers anymore - they tell you sometimes you are BB, other times you noticed cos you don't get any offers .
Their Business Model was, almost to compensate almost for the sluggish games/***** payout times was the 100-200% offers up to 3/4 times a week so to hammer folk for taking them is weird (or winning from them - but they were 40WR i think anyhow, not like they were x5-x10)
Being said they are a fairly reputable brand who don't pay you for no good reason
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Yeah, when i played at WHG they were notoriously slow (baffling as the quicker you pay out, quite often, the quicker the casino gets it back from a lot of players) - 3-5 days wasn't madly out there.
That was years ago and not sure why but some sites like 21 casino started paying in hours.
Regardless, not a group with many perks: they bonus ban you quite often (i was BB even though i rarely cashed out from them and the BB you if you do - hard logic to follow - i get why casino's limited bonus's to players but pretty insane when they're the ones offering them in the first place)
Low RTP's, average WR, slow payers - they kind of got stuck in a time warp
That was years ago but certainly not a Group i missed.
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Think the term is: OP caught with their pants down
(which is a made worse by their abrasive responses to the rep tbf)
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What is it with these bots etc all having their full name as profile names ?
Though, to be fair to Charles Clark (neither of which i imagine are their real name), they've been botting since 2020 - quite the achievement
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If you think casino's are bad for breaking terms, try an insurance company with their requirements (and your non compliance) for a policy to be voided
Well over the years we've heard players with supposed legal teams behind them ('My Lawyer has been contacted'), yet they never go anywhere. A suppose a Letter Before Action might help in the odd case but folk would only go the court route for large amounts i imagine. And there would be no point if it was a Crypto with no licence, or a Costa Rica one.
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And if you take a complaint to an ADR based on a blatant breach of a Term i doubt they'll much consider it either - the only place to rule on the fairness of them is in a court.
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There will always be a forum for resolving complaints like here (and many other sites) - i can't see it becoming any less relevant than it has been up to this point.
Casino's care more about new sign ups than retaining players. Annoy a player, close their account? Who cares - we have 100 new sign ups today.
A line needs to be drawn in the sand somewhere - hence the term emphasis.
- Sarcastic as F
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I could play the same with Mr Q
Post Brexit, as a third world country no one really likes.....please have mercy on the skint UK