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    helenakp

    Members
     View Profile  See their activity

    • Posts

      7516

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    Everything posted by helenakp

    1. helenakp
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      They dont wana pay??! Gooood..I will "slap"" them good,with the complaint and this post,so it wont do them any good,you know lots of people read Askgamblers site,Twitter too ,so i wont lose anything,its their loss!!!
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    9. helenakp
      Thanks Sharon,i even talked to Valdes about this and i know i wont benefit from it,but still made my complaint,just curious to see what they will tell me The reason why i done that ,is they pissed me of lying ,that they would told me that i am not allowed to play with this free chip,but i got disconnected,so practically that the reason they didnt informed me.LIARS,after i got disconnected i talked to them again and after those 2 chats i received the confirmation email that i have my free chip in my account. Why they are lying ??
    10. helenakp
      Coco the problem was that they claimed the code instead of me,not even checked my account ,how is that possible,i first talked to chat she checked my account asked for my user and right after they claimed the bonus for me,because i was having trouble seeing the bonus code!
    11. helenakp
      No way hajnrih,the best feeling is withdrawing from a free spins,as my last successful withdraw from VeraJohn Casino,with my coins i bought 10 free spins and cashed out exactly 300 euros,well that's a lovely jubbly,sweet feeling
    12. helenakp
      I had very unpleasant experience with Grande Vegas casino,who declare,that they have the most incredible ,professional support or what so ever,but from my experience i must say the opposite way,see them them a non professional support and not serious casino,making such a mistake as they done to me. I must say i have lost all my confidence in them being reputable casino,even so i am not such a depositor there,still they should treat all their customers equally. So the story goes like this,few days ago they had some maintenance updates and send all their players a 25$ free chip.I couldn't see any code like they usually send it,so maybe i had some problems with my flash player,so couldn't see the bonus and was using my mobile,i decided to contact their live chat support for help. The girl from the live support asked for my user so she can access and check my account ,but minute after she requested that i should forward the same email to their [email protected] so they will check (as i would lie having an email from them with free chip). I forwarded their email to them right away and after couple of minutes received email from them,how they apologize that i have waited and claim the code for me,so informed me that I have 25$ free chip to play.I played maybe more then an hour and managed to wager the bonus,so i was left with 110$ and asked for a withdraw. The next day i got email from them,that my payout was denied and my winnings were forfeit,because i used 2 or more free chips in a row.So i ask GrandeVegas Casino,when i talked to support why they didn't checked my account??? If i was not eligible for that free chip,why they claimed the bonus for me,giving me green light to play,knowing i cant withdraw,actually the question is ,do they check our account's before giving free chips ?? Very unprofessional attitude Here are the emails I received from them Dear Katerina, Thank you for contacting Grande Vegas casino support. We appreciate your patience while you were awaiting our response. Katerina, you recently contacted us via chat and the requested coupon code ENJOYGV has been successfully credited to your player account Should you require any further information or assistance, please feel free to contact us anytime via phone, e-mail or Chat with us. Yours Sincerely, Nora Casino Support Toll Free: 1 866-888-5833 ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ And after this email i got the Payout denied mail,who does things like this,except from the famous rogue casinos
    13. helenakp
      Ok if not,I will remind you again,just in case you don't forget us
    14. helenakp
      And by the way RodeoPoker i still wait for your usual 100% match but less then 50 euros deposit,lets say at least 30 euros ,when will that happen ??
    15. helenakp
      I tried it too,the base game seems like you cant hit anything,where are those wild dancers
    16. helenakp
      Hmm... dont know i had few big withdraws with very small deposits made.As i remember the biggest was 2200 euros from 20 euros deposit in Wild Jack Casino I have few similar ones ,but a bit smaller then this one.
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      Can i describe this game in 2 words "Awful game" tried it and no way Jose
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      Hahaha and i thought you were back even send you some email for some little help ,well that can wait ,you just enjoy there
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