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cocopop3011

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Everything posted by cocopop3011

  1. I’m assuming because you’ve maxed out the number of cashouts for that day is it?
  2. Regardless of our opinions on what the max cash outs are, this is standard across the board for many casinos (low cashouts). You’re entitled to be grumpy of course, but with it being listed in the terms there’s very little we can do to stop this happening.
  3. It’s be not had chance to check all the screenshots yet but I have checked two pages and all seem to be within our rules for timeframes. However, I take you comment on board and may introduce a rule to prevent this happening in the future.
  4. Please note that I am on vacation from the 5th - 12th so ALL invoices must be completed by the 4th. Any new members who have not submitted information to me by then will not have their invoice completed until after the 13th.
  5. Please remind me to chase payment Monday, I meant to do it today
  6. We have had a change to the schedule for September but will confirm our contest soon. We will definitely have the AG €1,000. This will be Sept October and November now & December we have our big AG contest.
  7. Seems as though their terms maybe a little vague as they have not specified what a day is: 24 hours or midnight or midnight. However, the chat seems to explain that it is per 24 hours so I would suggest waiting until the 18 hour period left has passed and request again.
  8. Hi and welcome to the forum. Please can you make sure that all future posts are formatted properly without the black backround as this is very difficult to read.
  9. Please reach out to me via DM
  10. I'm not sure we have many members from there that could offer any further insights, but if I get any information I will share it with you.
  11. Have you got any further updates for this?
  12. Have the casino given you a reason why it's still not processed?
  13. I don’t have a VPN to check if we have this casino right now as I’m on my mobile, but if we do then maybe we can look at opening a complaint if the casino are not responding. How long have you been waiting?
  14. No need for a friendly prompt, all details regarding payments are available in the first post of every contest. I have your message but won’t be opening it until I create the invoices which will be during the first two weeks of September. Don’t worry your payment details will be processed but it’s not time yet.
  15. Hi and welcome to the forum. Sorry to hear you are having issues here. Was your account previouslty verified, or is this the first time?
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  18. Hi and welcome to the forum, sorry to hear about this. We can try and help you but could you give us some more information?
  19. Hi and welcome to the forum! I think big bonuses are great, but big bonuses without fair games are pointless
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