cocopop3011

Hi @Premegst Are you using the right country code? Please PM me a screenshot when the error occurs so I can take a look for you

We have lockdown finally, although thick people still think it's not actual lockdown! For gods sake, just stay in the house how hard is it. Unfortunately, lockdown will not stop these and the weeks ahead are going to probably the most frightening times any of us have been through. Stat safe everyone.

Thanks guys!! I knew you’d all be able to lift my spirits

Yep agree Afi, unfortunately we live in a world where some people just do not give a shit about anyone else. Stay safe Afi, my dear friend and please remember to keep letting us know that you are okay.

Yep, all of the land based casinos have been ordered to close in the UK too. I seen that Las Vegas has now closed their casinos as well. I guess people who want to gamble may turn to online casinos but then will online casinos be effected by this? I would imagine!

Just the whole Pandemic Afi, it's getting so scary now, never thought I would have to live through anything like this in my lifetime. Sad times indeed.

Both of these will be sent to the casino for verification as they look like mobile screenshots and quite possible the casino name won't show.

Yes please! Send me the date and I will forward to the casino for them to decide if it will qualify.

Well, this report never fails to amaze me and once again I can only applaud the incredible work that is done by the AG Complaints team. The total amount of recovered money this year is a staggering $8,795,250.89, smashing last years record of $6,757,547.31. You can read read the entire report here - AskGamblers Casino Complaint Service Annual Report for 2019 And, here's a reminder on what you have to do if you feel you need to raise a complaint: 1. Submit a complaint 2. Select the reasn for your complaint i.e Bonus Terms Violation 3. Check the overview and FAQ's. If you still need to submit a complaint proceed to the next step 4. Fill in the complaint form and remember to Be Descriptive, Play Fair, Don't Use All Caps lock, Provide Proof to Support Your Claim, Don't Use False or Fake Evidence 5. View our complaints guidelines before submission. This is to avoid your complaint being rejected 6. Submit complaint and wait for submission

Same! I read it over and over and not sure it actually makes much sense. Also had to Google Gamban as I hadn't heard of it before.

Hey Guys I just wanted to remind you all of our Surveys Page. If you haven't already completed them, head over to the page and there'll be two surveys for you to complete about your gambling experiences.

But he still plays regardless lol.

Definitely worthy of a topic in here! Thank you so much for sharing.

But you are playing from the UK you said in your first post, right? Sorry I'm just a bit confused why you tried to claim a refund? So you're playing from the UK and the casino accepts players from the UK but you accidentally selected Finland. But the issue is that you have registered on Gamban and they still allowed you to play is it? And you did not select Finland to try and de-void them out of knowing where you were actually from?

Guys, I'm not going to lie today is the first time I've cried about this. I'm struggling guys so I'm off to read all of your posts to try and cheer me up.

Well well well! Welcome back to the big man! Where have you been?

Hi guys! Just a check in from me and a quick update from the UK. We've had the biggest jump in deaths today as the toll reaches 177. Our clubs, bars, restaurants, theatres, cinemas, museums, lesuire centres have all bee ordered to close with immediate effect. We have not been placed in lockdwon yet, but it is coming. Everything is very sombre at the moment and I;m struggling to accept that this is actually real. Over and out guys, let's all chat again tomorrow please. Stay safe friends.

How to Get More Casino Comp Points?

I've been thinking about the impact of online casinos myself actually! I think financially players could be struggling over the coming weeks, I kow my household is cetainly going to be. Will I have money to gamble? I really don't think I will. However, online casinos could also see an influx of players especially those who are in self isolation or lockdown or working from home. So to be honest I don't really know how this is going to pan out for the iGaming industry. Microgaming have released a press statement saying they are doing eveything they can to remain normal but I haven't seen any others making statements yet. @globalgamer - Please make sure to check into our dedicated Covid19 thread every day to let us know you are safe - We are all in this together! Check in here every day

Hi globalgamer! I had to read back in the topic to try and understand what you are referring to and maybe I can provide some clarification for you. First of all, we want our members to express their opinions whether that be a good one or a bad one against a casino. Freedom of speech after all. All that we ask is that if a member is ranting about a casino due to a bad experience that they justify their words with some evidence. Let me give you an example to try and explain what I mean. A member comes here and says a casino is a complete scam because they have not won on their last two deposits. That's it, no reason to say they are a scam other than they haven't won. We'd probably look at defnending the casino in this situation yes! Considering the lack of evidence that in fact there casino has done nothing wrong because the member has lost due to pure bad luck. Example two - A member creates a topic that they are really annoyed with a casino becasue they have not received their winnings. Said member provides us with information that they have done everything by the rules and it seems the casino is still messing them about. We do not defend the casino and will advise the member to open a complaint against them I hope you can see from that, that we actually try to be completely biased! Just to make it clear we do not get paid or anything like that to defend casinos. We want to be as fair as possible, but we do not allow slandering of any casino without rock solid evidence. You won't be deleted or banned if you stick to the forum rules. And if you do break the rules then we'll tell you and you can just make sure you don't do it again. I hope that's offered some clarification.

So guys, the entire world is pretty much being affected by Covid-19 and since we are all friends here I think it is just as important that we all look out for each other too! Yes we are a gambling forum but I want every single one of you to know, that there will always be someone here for you to talk to over the coming weeks and months that bring uncertain times for all of us. Some of us have been friends here for years, some of us are newer friends but that makes no difference. Let's all check in to this topic every day so we know each other are safe. We are all in this together and there wll be light at the end of the tunnel. Just a quick update on where I am - So shcools are closed here in the UK. We're not on lockdown but we have been told to socially distance ourselves. This means we shouldn't attend playgroups, shouldn't meet with friends, no after school classes. We've been advised to stay away from bars, clubs and restaurants although that is not mandatory yet. Explaining to my young chldren why they can't leave the house now is hearbreaking to say the least, but we will do whatever it takes to stay safe. Please share your story guys. I know the UK is heading for stricter guidelines like other countries right now and it would be great to see how the world are the handling it differenty. Also, I'm concerned we haven't heard of @pinnit2015 for a while. Anyone spoke to gim over the last few days? And just to let everyone know, it is business as usual for me and Valdes. As long as we we are both fit and well we wil bel here in the forum every day for you.

I’m going to make a new thread for this later! We can all get through this with each other.

Hi sorry, I missed this too not sure how! So, when you selected Finland did you just make up an address? Or did you add yur actual address and just change the country? Which casino is it and what do you mean they had uk in the title? .co.uk you mean?

Yeah guys to be honest I feel like it's all a nightmare and I'm going to wake up soon. It doesn't seem real yet. And the UK are only at the start of this, we are about to get hit hard and I'm not going to lie I'm scared! Today all shcools in the UK closed and we may be closed for 6 months! We are no where near the scale of Italy or China yet but they've warned us that it is coming. Guys, let's make a pact. Please can we all comment in here every day to let each other know that we are safe and well. We will all get through this together.

Maybe you can tell us which ones you've tried so far?