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cocopop3011

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Everything posted by cocopop3011

  1. What do you mean by casino personnel? AG staff do not work at or employed by any casinos.
  2. What was the duration of the bonus by the way? Can you show us which one you took so we can check the tcs?
  3. Hello and welcome to the forum, sorry it is not on better terms. So, in relation to the first part where your wagering was not going down, I assume you were playing bonus-banned games, were you? In relation to the cancelled bonus, you can use the AGCCS if you believe the casino cancelled your bonus. I would advise you to upload all of your communication with the casino to give it a better chance of being accepted. The casino will then have their chance to upload any proof they have on how the bonus was cancelled.
  4. All the Pragmatic Play rep said was that they have started restricting Indian players. I do not have direct access to this rep. Once they are ready to give a reason then I am sure they will or there will be a press release. I am not in a position to ask them this.
  5. @Blackjax I finally have some answers for you - Yes they started to restrict Indian players this month unfortunately.
  6. Hi and welcome to the forum. I hope the suggestions above can help and good luck.
  7. @Blackjax Could you help us out in this topic?
  8. The ones that are rejected don't get posted. I don't work for the AGCCS - but as you can imagine, some rejected complaints I would imagine are simply players that are sore losers. Players who know full well they didn't read the tc's but still want their money. No site can fill its pages with every single submitted complaint.
  9. I think this is where we can stop with the suggestions now guys. Thanks for your input I have a few new ideas I can roll with and of course we have previous contests that we can re-run. I will let you know when my contests are coming/if they come back.
  10. I’ve been running these contests for years dear
  11. No sorry they are still on vacation. I tried another department but it’s one person that can help me. If you can give me time I can get the answer but I need to wait his return.
  12. And guys…. Whilst your suggests are all welcome and valid. I will have the final decision and from now on there will be no leniency, strict rules for everyone.
  13. We have to remember that these contests are to benefit players to win money and AG. I can’t place limits as such. If I do we won’t get funding for contests. Also I personally don’t see a valid reason why at the moment we would need to do this.
  14. There will never be a limit on how many you can submit or which games can be played.
  15. Please stick to English in this part of the forum.
  16. Pleas try to use Google Translate to convert to English in this part of the forum. Yes, this topic has not been updated for a while, they would all be expired. Unfortunately, there are very little no deposit codes to share these days. Things haven't changed ALOT.
  17. Liking these ideas guys!! I also agree with Afi about having a limit, that’s an absolute must! For now there is no March contest. But I am hoping we will be up and running for April.
  18. Just to let you know guys I am off this weekend. I will be back on Monday. Have a good one!
  19. Sorry I’m not sure what you mean?
  20. But your opinions are absolutely valid, and always welcome.
  21. Just to touch on this. It’s also luring the player into thinking they may have a chance when actually the complaint is never going to be closed in their favour. This is why we have the forum - this community can raise awareness of shady terms and conditions, or those who break the max bet rule can raise awareness in here like so many have already.
  22. I still don’t see the point you are trying to make if I’m being honest? I’ve explained why complaints are not accepted if the player violated the terms and conditions. Are we speaking about something else as you mentioned players having information? I don’t really know what you’re on about it I’m being truthful
  23. When a player breaks a tos rule because they didn’t read them or didn’t understand them or simply forgot the rule, that’s not a rogue casino flourishing. Us not accepting that complaint isn’t allowing a rogue casino to flourish?
  24. By the way, you can nominate as many slots as you like! Nominate away to your hearts content!
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