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TheAverageGuy

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Posts posted by TheAverageGuy

  1. 2 hours ago, Steven339 said:

    Hi guys 

    Sorry to ask again. 

    We are in the process of compelling a complaint. Can I ask is it best to complain directly or do we use an intermediate service.

    I have got to also obtain more info from the merchant, which I am in the process of obtaining. Once again. Thank you all who have assisted with the information provided. It’s helped tremendously 

    Once again, it depends on the license and the casino operator. 

    Under some licenses the site can assign a specific arbitration service and will only deal with conflicts/disputes through that particular service, others will openly engage in an effort to settle any issues directly with genuine intent to find solutions, others will duck, dodge and weave in any way possible to avoid any discussions with anyone regarding anything at all citing privacy, data protection, the alignment of saturn in the night sky..  

    You can typically find the information on the best initial approach at the bottom of the site or in the terms of service under "complaints" or a similar heading.

    Personally, when the option is available, I would make use of one of the the well respected, reputable and imminently experienced mediation services available such as the one you could find right here at the top of the page under "complaints" ;-)

  2. The UKGC and MGA have been actively strengthening legislation , regulations &  enforcement in regards to responsible gambling tools, policies, requirements and dispute resolution/remedies for the past couple of years. 

    While online gambling was very much a “Wild West” situation for quite some time the “sherif”” has been very busy as of late establishing law and order.

    if the site in question is under their licensing purview then there are indeed options available to pursue remedy.

    unfortunately some other licensing bodies aren’t quite as attentive.. yet..

    best of luck in your search for assistance, I hope you are able to provide the assistance you’re seeking.

  3. 14 minutes ago, Johnnygotthebone said:

    It’s very sad ValDes... I have thousands, all winnings, good run... just sitting on multiple casinos. 

    Aside from Bitstarz, the support is deplorable. So frustrating. EcoPayz is aware of the issue. DIREX and N1 have not honoured their obligations to EcoPayz and EcoPayz has frozen all activity. 

    There is no other way for the casinos to pay me! 

     

    So stupid!!! They telling me to deposit with A local Vancouver bank visa???? I’m 3000 miles away from Vancouver. Just so stupid? 

    Instadebit.... sure,.. no problem.... yeah... one problem... I Play in euros... they won’t cause it’s only Canadian!   

    What a miserable experience. Never had issues before with top rated casinos found in ask gamblers until now. I suggest y’all reevaluate the rating except for Bitstarz. 

     

     

     

     

    What about pushing for a BTC withdrawal? That at least would get it in your hands and it's versatile as far as converting to desired currencies / acquiring desired payment methods (for a fee...)  

  4. Any casino operating under a UKGC license is required to offer non-sticky bonuses to players from the UK, meaning the player first plays with their own funds and if they win they are able to withdraw their funds and their winnings, only after player funds are spent do the bonus funds and wagering requirements come into play. Since this policy came into effect in March 2018 (ish?) many UKGC licensed casinos altered their bonuses to non-sticky all players.

    If I'm not mistaken MGA regulated/licensed casinos are under similar conditions.. ?

     

  5. 13 hours ago, Goxy said:

    Hey @TheAverageGuy

    I agree on Madame chance... good memory you have! ?

    And now we really have options! ?

    Thanks for that mate and cheers! :drinks:

    P.S. You could send us maybe, just maybe ?, more proposals for Wednesday?

    Mayhaps a touch late in the day, but let's see what the emails offer today:

    Wednesday's are great for free spins at iLucki 

    "It’s Happy Spins Wednesday, so you can claim loads of Free Spins. Get 100 Free Spins when you deposit 30 CAD or more and 250 Free Spins if you deposit 75 CAD or more today"

    Cleopatra gives 75% up yo 50  Euro for June 5th-6th with bonus code EASY.

     GoodWin Hotline Bonuses -All bonuses have wager x40.

    Make a deposit from $7 / €7 and get 25 FS
    ($0,15 / €0,15 bet)

    Make a deposit from $17 / €17 and get 50 FS
    ($0,15 / €0,15 bet)

    Make a deposit from $40 / €40and get 25 FS
    ($0,45 / €0,45 bet)

    Pick'n'Spin @ Twin  - Explore the central American jungle with the latest slot from Nolimit City- Mayan Magic Wildfire.

    * Deposit €20 or more - get 30 free spins

    * Deposit €40 or more - get 70 free spins

    * Or claim both offers and get 100 free spins

     

  6. Madam chance wagering/bonus terms are ridiculous if I recall..

     

    quick glance at my inbox offers:

     

     GOOD DAY 4 PLAY casino. deposit from $20 (promo code ‘145GDFFS’) get 145% match up to $500 and 40FS in slot Wild Wild West: The Great Train Heist! 

    Universal Slots - Bonus 100% in Narcos + 50 free spins | NetEnt Planet

    • Min deposit 25 EUR/ 25 USD/ 40 AUD/ 250 SEK
    • Code: NARCOS
    • Wager 40x

    JOY CASINO - Deposit $5cdn for 20 DOA2 spins

    MBit Casino -- 20 Free Spins for 5 mBTC ~~ 50 Free Spins for 13 mBTC  ~~ 100 Free Spins for 25 mBTC

     

    TADA! Now you have options ?

     

  7. It is becoming more and more common that casinos require a verification deposit before releasing funds won from a welcome no deposit bonus. 

    Bitstarz, along with most operating on the softswiss/bgaming platform also cap the amount that can be won on no deposit spins, Been a while since I cashed a NDB at BItstarz, but if I recall the cap on the welcome free spins was somewhere around the $50 mark. 

    As always, it's best to acquaint yourself with the terms&conditions of any offer before playing and in the same school of thought, any casino's terms and conditions before playing ?

    There are also stipulations on bet size, prohibited games and more... best bet is to read the T&C and speak with support. The good news is that support at Bitstarz is pretty easy to deal with and always available.

     

    Cheers!

  8. 17 minutes ago, cocopop3011 said:

    @TheAverageGuy - It's still unclear whether or not you can enter with the NetEnt restriction so I'm going to have to draw without this this week. I've sent another message to them for a definite answer I promise you'll know as soon as I know. Hope you're not too disppointed for this week.

    I see how it is, the fix is in ;-0)

     

    As I gear it, NetEnt is popping up for Canadians, arrived in videoslots and leovegas today.

     

    Perhaps it won't be a concern for much longer.

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