TheAverageGuy

I recall a certain notoriously awful group of Rather Terrible Game providers that somehow on every single registration when able to review my information at a later date (which itself was rare) always had my date of birth off by one digit. Sure.. I could have made the same mistake across 6 sister sites that never occurred on any other sites.. or it was yet another shady way they had set up to prevent legitimate wins from being withdrawn.. because clearly the player had provided false registration information right? Personally never found out because I never risked my deposits there, feel sorry for those who did though.

I always read through the emails and letters when I'm bored, would hate to miss out on a random freebie.. of course the downside to that is the amount of advertised "FREE SPINS!!!!" you can only receive if you spend money.. just another pet peeve.. If I'm required to pay in order to receive something, then it's certainly NOT free ;-)

So after close to €20,000 in transactions through my ecopayz account and my singing their praises because of the ease of use being able to deposit with my visa debit card instantly, I logged in to make a deposit last night and was met with this.. I was never sent any notice and it's apparently so fresh it's still was not reflected in their TOS When I inquired through "live" support (aka when I contacted their live support and they finally emailed me hours later) about the change, lack of notification and questioning why it would apply to a visadebit.. it's a bank card.. it draws directly from my bank and does not allow for cash advances or overdrafts.. The response was "Thank you for contacting the ecoPayz Team! We are changing some of our ecoPayz deposit options. We are constantly looking at ways to improve our services and provide as many different options as we can. Currently as instant deposit options are Neosurf and ecoVoucher. For all your available options please visit the "Deposit" section of your ecoAccount. Please feel free to contact us should you require any further assistance." So the solution.. is for me to pay more fees to outside merchants for the ability to pay fees for use of their wallet... While still the most viable payment option for me because of the fast cashouts from casinos, the ability to immediately withdraw winnings from my account with my ecopayz card and a separation between my bank statement and my "discressionary spending" , they are now a part of the very problem I started using them to solve.. I don't see how this in any way "improves their service" in fact it eliminates the very thing that separated them from the other e-wallets.. I could fund it instantly with my bank card, without leaving the house and use it for gaming.. I've never been a big fan of the quality of their customer support to begin with, but they're definitely off my Christmas card list now. /endrant

More loyalty and less bonus would work just fine for me, just please... base it on deposits and attendance instead of playthrough.. Aside from the occasional brief run of luck I don't benefit much from any of it except the extra bit of playtime I get from the free spins and the optimistic belief that MAYBE this will be the freebie I actually profit from. I seldom to never clear wagering requirements, prefer not to take match bonuses and my deposits seldom reflect more than 2-5times their value in wagering.. It's not my use of bonuses that should be feared, they don't help me win.. it's my stubborn persistence when I get into a grudge match with a particular slot and just hit it over and over and over harder and harder (without any bonuses to hold me back or tie me down) until it finally breaks down and pays me everything I gave it and a good chunk of what it took from everyone else lately too.. sure.. it's not always successful.. but it sure is a good time ;-)

I don't doubt that with actual bonus abusers, fraud rings, and generally bad bad people that is indeed an issue for the Casinos.. really for any business operating in today's day and age. I completely agree that they need to be actively identifying and weeding out those who are of that ilk, but treating everyone who walks through the virtual door with distrust and contempt may keep the bad bad men away.. but it will completely alienate the legitimate player who is the source of their future growth and success.. sure.. you can burn your house down to deal with a spider.. but it's probably better to just squash the spider.. This of course doesn't address the other side of the coin.. that in many existing TOS agreements the vaguely defined "bonus abuse" is also a handy tool for the less than admirable operators who will allow just about anything while the player is losing then strictly enforce subsection d, paragraph 34 when the same player manages a run of good luck. As an "average" guy, I have absolutely not bothered to deposit at places that treat me like a beggar sniffing around for a chunk of bread over bonuses and also deposited in places I wasn't initially sure about because of the friendly manner and generous nature of the staff. I've stopped depositing at places I deposited for years when I felt ignored or underappreciated and deposited again and again places I never once won and withdrew just because I liked the freebies and friendly staff.. I don't imagine I'm alone in this regard with the literal plethora of sites popping up competing for the same customer base.

Base "bonus abuse" rules on a useful ratio. like recent bonus money withdrawn : recent real money deposits I use my Wild Tornado bonuses just for examples sake, it's the same at most casinos I frequent.. Note I did not filter by "Lost" this is simply my recent history. Note the playthrough percentage achieved. " VIP FS Win Lost 0.88 CAD 1.19 / 35.20 (3 %) LCB SHOP FS Lost 1.86 CAD 4.08 / 18.60 (21 %) 25 Free Spins Alkemor's Tower Win Lost 4.13 CAD 5.78 / 206.50 (2 %) Lucky Hours FS Lost 1.80 CAD 2.61 / 72.00 (3 %) 100 Free Spins After Night Falls Win Lost 39.30 CAD 64.50 / 1572.00 (4 %) VIP FS Win Lost 2.85 CAD 5.05 / 114.00 (4 %) 100 Free Spins Promotion After Night Falls Win Lost 46.84 CAD 329.40 / 1873.60 (17 %) Level 2 fs Lost 1.72 CAD 2.55 / 86.00 (2 %) Sunday Free Spins Win Lost 5.01 CAD 7.14 / 250.50 (2 %) " etc etc etc So I ask you.. What did the casino lose here? Would it be worth losing a frequent player if this example happened to put me to 60% bonuses given : 40% Deposits? (related.. it doesn't.. merely an example) If tossing freebies at a depositing player keeps them happy and their stats look like mine.. Give them 10 sets a day if it keeps them coming back and making their deposits with you.. Personal pet peeve "Sorry, you've had too many freebies compared to your deposits lately" or "you just had a withdrawal.. so wait until a few more deposits" when my depositing : Withdrawls ratio is 80% : 20% in the Casino's favour or ***** sometimes 6000% : 20%... Even if I did actually win... you want me to come and spend it back right?? Sorry.. I just took the free spins offered to me by the casino I'm not currently at a win surplus at.. Sorry.. got off on a rant there, but most casinos I enjoy have the silly ratio in their TOS and I think it's ridiculous to worry about being punished for losing on too many freebies (and deposits..) Other things I want to see? Lets not worry about reinventing the wheel.. let;s just take the parts that we know work and keep me chugging on down the happy highway.. SUPER FAST WITHDRAWALS 24/7/365 Withdrawal lock is nice.. but how about just programming fast withdrawals for qualified players who meet certain criteria? i.e Verified, verified payment source, withdrawal is less than deposit history, under X amount of dollars, doesn't violate playthrough BAM there's your money... Back to back withdrawals without any play?.. Larger than deposit history? Triggers some type of warning? give us 15 minutes to have a staff member just double check that.... TADA You get mine right away.. that's how the wallets work.. why do you need 24-48hrs to push the same button I did? Reasonable bonus terms, You catch more flies with honey as they say.. you're supposed to be establishing a mutual trust that can be built on and mutually beneficial, stop trying to rob me at every turn with ludicrous conditions that only serve to further increase the house edge or decrease the chances I manage to withdraw a legitimate win. I'll come back.. I promise.. Multiple payment options, Friendly, welcoming helpful live chat personnel who are actually capable of providing the SUPPORT they're supposed to be there for. Hourly Casino races (or BiHourly.. Or 15minutely) LOVE THEM.. Just sayin.. GREAT Weekly and Random promotions Getting the player there is only the beginning.. what have you got to encourage them to stay.. and return tomorrow? Treat players as valued friends instead of a disposable commodity, Even the best sites, that truly set the bar on how to do some or (be-still my heart) MOST of the above with finesse are still offering almost the exact same menu options as their equally commendable competition.. so they are separated only by how valued the player feels when playing there and their affinity or disdain for the site, the staff and the management.. Land based casinos can get a player drunk so you look pretty as they throw their money at you.. you unfortunately need a personality... Oh.. and LRN2SOCIALMEDIA For an industry that draws it's lifeblood from people who are willing to sit online for hours on end scrolling and clicking, the majority of the Sites have terrible social media presence..and I assume conversion rate because of it... and these are people who if you can draw them in and make them happy already have a built in, established network of people to recommend you to..(refer a friend bonus extraordinaire?) whew.. Turns out after my reasonably in depth exploration of what's currently on offer.. I've become a little opinionated.. Or perhaps just largely disenchanted with the majority and suffer Goldilocks syndrome.. unable to find the one that's "just right..." Hope this has been helpful. Now give me some free spins *winks*

Suppose I probably should have read those first.. Cart before the horse.. seems like something I'd do. But hey.. add 1 more post to my forum post count ;-)

Having clear, non-predatory terms and conditions. Fast withdrawals, partnering with reputable and trusted game operators and having my preferred payment options. If they meet the above conditions then it comes down to their attitude towards players, helpfulness and personality of support operators, generosity with freebies and bonuses for active players and quality of promotions. Seems like an easy task, but many more fail to meet the criteria than those who exceed it. Having a community like AG or other respected gathering places of likeminded players to share experiences, problems and praise goes a long way in deciding who is even worth a first deposit.

If she can blow well enough to convince a die to roll in her favour before it is tossed... give her my number.. ;-P

April Reviews: Sloty https://www.askgamblers.com/online-casinos/sloty-casino-review/#review-5ac9bb977528f766f68b4ba5 Rizk https://www.askgamblers.com/online-casinos/rizk-casino-review/#review-5ac6fc2f7528f756228b4675 Wild Tornado https://www.askgamblers.com/online-casinos/wild-tornado-casino-review/#review-5ac6bb0d7528f795a38b456d Champagne Spins https://www.askgamblers.com/online-casinos/champagne-spins-casino-review/#review-5ac6ad1c7528f7278b8b4593 Playamo https://www.askgamblers.com/online-casinos/playamo-casino-review/#review-5ad6aba27528f7fd768b4679

My favourite SS I have saved, from Casino-Mate. Not a single win, but the result of an hours long battle with a newly released game.

A few from PlayFrank the beginning of my love/hate relationship with Reactoonz, when it's good, it's good... but then there's the other side of the coin that eats and eats and eats...

Definitely read the TOS and Bonus Terms on any site, each have their own version of "bonus abuse" Popular definition on many Direx N.V. sites are similar to "customer bonus ratio (deposits : bonuses) is more than 50%" Still not sure what I think of this one, especially as someone who has a bonus clearing percentage of about 2%...

I screwed myself at betchan the other day, match bonus and deposit got burned fast, had $0.08 left and without thinking, popped open a new window and activated free spins.. just habit.. when I've hit a slot hard I don't like to log out of it, so I open a new window, make a new deposit and hit it again.. Doesn't work with bonuses of course.. I knew this.. I know this.. just creature habit.. so anyway... free spins of course hit for almost $20... slot that I was slamming hits and gives back everything it took and then some.. but I have 2 bonuses to burn off with $800 in wagering each, because the free spins picked up the remainder of the match.. expensive $0.08 I tell ya.. and pointless to even wager out.. because bonus stacking is against TOS. *shrugs* Can't win em all..

Wild Tornado is quickly working its way to the top of my list for BGaming/Direx N.V. Sites. Daily promos, Pick your VIP Path (Freespins, Cashback, More points for cash) Live chat reps with names and actual personalities and an active rep here at AG who is clearly listening and working hard to give the players what they're looking for. Rizk is good, great selection of slot providers, Cashouts under 2hrs (except the middle of the night UTC... or 9pm-3am EST) plus between the wheel and the races you can build up a decent stack of free spins by the end of a session and they're all wager free. Fantasino, for a smaller operation they work hard to do it right, support staff are amazing, payouts are usually under an hour, lots of slot providers, and the fantasy world provides plenty of freebies without having to harass the support staff.. though I still do ;-P And yes Bitstarz as Leo mentioned for the lightning fast payouts, weekly promotions and large game selection.

Not sure where to post this, so feel free to move it or delete it once it’s noted. Scrolled past it a few times now and it stops my scroll every time. Good advertising perhaps.. So.. what’s wrong with this picture? ;-)

Only if you received the email.. Though since I had probably my most active playing streak there over the last couple weeks I question what the qualifications were for receiving an invite. *kicks at the dirt on the ground* Whatever.. I didn’t want to go to that party anyway...

Hey everyone, I'm Shawn. Long time lurker, avid review reader, appreciative service user.. new forum poster. Funnily enough I've been using AG for years to verify the trustworthiness of a site, but never really explored beyond the reviews pages. It was only recently that I noticed there was actually an active forum here. Spent years loyally depositing at a single microgaming site and only occasionally checking out NDB offers elsewhere, but after feeling like just another unappreciated number long enough I started exploring the alternatives. Once I realized what I'd been missing (near instant cashouts, generous promotions, loyalty freebies, SO MANY GAMES) I never looked back. Now I'm a registered member at more casinos than I can count, a frequent depositor at a handful of Casinos that check most of my boxes and enjoy checking out the new casinos and offers each month. I still haven't found my lobster, but I'm enjoying the hunt.

Top marks to AlexBorosh for personally ensuring I received some spins, granted I only hit for $0.50 which I promptly spent, but it's the thought that counts and the effort that is appreciated ;-)

Tried following the directions as listed, was told the promotion is unavailable in my country... Canada..