If you google it a little more, there is one forum, that is having them listed and maybe can find help here (not sure if I can mention name in this case), maybe they can help you with direct talks. But ugh, I've checked their name and there a lot of signals that they might be scam. Sorry for you
You're welcome, but so sorry that we cannot assist you for now.
However, do let us know once the verification has been completed and we'll see how to help further.
Well that's not good. I read on one of the posts that the casino has a response with ask gamblers site and found a few resolved cases. Though, it may have been a while ago. Thanks for checking.