cocopop3011 Posted February 1, 2020 Share Posted February 1, 2020 Hi Everyone So this featured in our news section this week, but its easy to miss these stories so I thouhght I'd add this one into the forum for anyone who may have missed it. You can now Get VIP Skrill Treatment with AskGamblers if you are a new member registering with Skrill through AskGamblers. As a result of this you will be able to enjoy: Lower than usual fees 24/7 customer support Extra security Special promotions The more you use your wallet, the more you'll benefit. You must use the Skrill banner found on our site and when you register you'll automatically skip to Bronze VIP Status. All the information can be found in the link above but please feel free to ask any questions if you have any. copyyy and ValDes 1 1 Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted February 1, 2020 Share Posted February 1, 2020 Is 247 the amount of time, in years, it takes them to respond? copyyy, cocopop3011 and ValDes 3 Quote Link to comment Share on other sites More sharing options...
copyyy Posted February 1, 2020 Share Posted February 1, 2020 3 minutes ago, pinnit2015 said: Is 247 the amount of time, in years, it takes them to respond? I thought if you are a VIP member, you'll get access to live chat. Guess you just have to submit a ticket like everyone else? If so what's the difference? pinnit2015 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted February 1, 2020 Author Share Posted February 1, 2020 46 minutes ago, copyyy said: I thought if you are a VIP member, you'll get access to live chat. Guess you just have to submit a ticket like everyone else? If so what's the difference? Is support 24/7 for non VIP members though? Quote Link to comment Share on other sites More sharing options...
copyyy Posted February 1, 2020 Share Posted February 1, 2020 26 minutes ago, cocopop3011 said: Is support 24/7 for non VIP members though? Probably it's 24/7 for normal users too, there is no way they can answer all the tickets if it's not? I did some digging and found that if you are (VIP)your support tickets are being sent to [email protected] which means you will not have to wait days for an answer. And the minimal fee for bronze status is 0.50$, normally it's 1.50/1.60$ so a lot of money can be saved, I wish I can get it. ValDes and cocopop3011 2 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted February 1, 2020 Author Share Posted February 1, 2020 51 minutes ago, copyyy said: Probably it's 24/7 for normal users too, there is no way they can answer all the tickets if it's not? I did some digging and found that if you are (VIP)your support tickets are being sent to [email protected] which means you will not have to wait days for an answer. And the minimal fee for bronze status is 0.50$, normally it's 1.50/1.60$ so a lot of money can be saved, I wish I can get it. Thanks for the extra info! I know it is a shame that it is for new registrations only. Let's hope in the future there will be something for existing members too. Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted February 2, 2020 Share Posted February 2, 2020 3 hours ago, cocopop3011 said: Thanks for the extra info! I know it is a shame that it is for new registrations only. Let's hope in the future there will be something for existing members too. Damn! I was hoping existing members could get this deal too... cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted February 2, 2020 Author Share Posted February 2, 2020 19 hours ago, Afi4wins said: Damn! I was hoping existing members could get this deal too... Yeah it is a shame but never say never. Afi4wins 1 Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted February 3, 2020 Share Posted February 3, 2020 Yeah I wish I could get these benefits for Skrill. I really think if both neteller and skrill have live chat for everyone, they would have so much more customers and build much more support reputation. Same thing with AG coin - Only new registrants - Off topic @cocopop3011 - AG coin has been quiet, no newly added casinos? Sorry for high jacking the topic tho. Quote Link to comment Share on other sites More sharing options...
ValDes Posted February 3, 2020 Share Posted February 3, 2020 1 hour ago, Fiekie247 said: Yeah I wish I could get these benefits for Skrill. I really think if both neteller and Skrill have live chat for everyone, they would have so much more customers and build much more support reputation. Same thing with AG coin - Only new registrants - Off topic @cocopop3011 - AG coin has been quiet, no newly added casinos? Sorry for high jacking the topic tho. Well, hope you realize offering the exclusive AG Coin deal not just for a couple of casinos, but for 15 different operators required an amount of time, efforts and of negotiation skills far beyond any of the other exclusive deal you are used to get from other websites so far. Bottom line, it takes time mate. In the meantime, have no doubt our amazing Account Team is already cooking something. Fiekie247 1 Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted February 3, 2020 Share Posted February 3, 2020 1 hour ago, ValDes said: Well, hope you realize offering the exclusive AG Coin deal not just for a couple of casinos, but for 15 different operators required an amount of time, efforts and of negotiation skills far beyond any of the other exclusive deal you are used to get from other websites so far. Bottom line, it takes time mate. In the meantime, have no doubt our amazing Account Team is already cooking something. Would have been nice if Existing account holders could claim these AG coins and not new registrants only... Thanks for the update on it. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted February 3, 2020 Author Share Posted February 3, 2020 6 hours ago, Fiekie247 said: Yeah I wish I could get these benefits for Skrill. I really think if both neteller and Skrill have live chat for everyone, they would have so much more customers and build much more support reputation. Same thing with AG coin - Only new registrants - Off topic @cocopop3011 - AG coin has been quiet, no newly added casinos? Sorry for high jacking the topic tho. Definitely agree that they both need to invest some of profits into live chat and improving their customer service. I still can't understand how a company as big as those have not realised where they are seriously lacking! Good customer support is key to any business I guess they're just not willing to follow protocol yet. In regards to AG Coin, I'm sure they'll have something in the pipelines soon. Fiekie247 1 Quote Link to comment Share on other sites More sharing options...
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