Source of Income at Betsson

[winalot007]

Just now, pinnit2015 said:

From IPAC - as you can see, savings are part of the picture etc as well

 

Complaint submitted. I suppose compensation would be savings. 

[pinnit2015]

Even gifting...

But this is where AML and RG blurs - the above may be fine for AML compliance but could raise additional questions regarding RG - it does get a bit tawdry - lawyers dream.

 

[pinnit2015]

1 minute ago, winalot007 said:

Complaint submitted. I suppose compensation would be savings. 

Probably falls under 'other' - either way, you can show where the funds are coming from so IMO that goes a way to discharging their AML obligations.

I just think, for RG reasons etc in their head, they've decided they don't folk just on benefits. Sounds harsh but i imagine that's it. 

[pinnit2015]

Last point - they have an obligation to 'interact' with the customer re RG so if they do have concerns etc they should actively be talking to you and allowing you the chance to respond etc

[winalot007]

1 minute ago, pinnit2015 said:

Probably falls under 'other' - either way, you can show where the funds are coming from so IMO that goes a way to discharging their AML obligations.

I just think, for RG reasons etc in their head, they've decided they don't folk just on benefits. Sounds harsh but i imagine that's it. 

Worth a try. My account at Betsson was restricted in October but I am hoping they will still give me a bonus after all this... that's what it is all about... the site isn't that hot to play.

[pinnit2015]

Not just casinos 

https://www.bbc.co.uk/news/business-46137624

[winalot007]

1 minute ago, pinnit2015 said:

Last point - they have an obligation to 'interact' with the customer re RG so if they do have concerns etc they should actively be talking to you and allowing you the chance to respond etc

We have been exchanging emails.

[pinnit2015]

There you go - tell them they're breaching the Equality Act 

[pinnit2015]

Speaking of all this...wondered why i couldn't log in to my Novibet yesterday....

Seriously? I didn't answer a withheld number and you timed me out for RG purposes?

Sledgehammers and nuts

 

[winalot007]

7 minutes ago, pinnit2015 said:

Speaking of all this...wondered why i couldn't log in to my Novibet yesterday....

Seriously? I didn't answer a withheld number and you timed me out for RG purposes?

Sledgehammers and nuts

How the ***** were you supposed to know that!

 

[pinnit2015]

1 hour ago, winalot007 said:

Worth a try. My account at Betsson was restricted in October but I am hoping they will still give me a bonus after all this... that's what it is all about... the site isn't that hot to play.

Bear in mind that bonus's are entirely discretionary and they can simply allow you to play without any - they really aren't all that. Esp from Betsson. 

If you want to tart yourself for some bonus's there are loads of sites for sign up's etc but the more you ask them the more likely you are to be cut off completely.

Personally i don't think it's worth the fuss.

[winalot007]

54 minutes ago, pinnit2015 said:

Bear in mind that bonus's are entirely discretionary and they can simply allow you to play without any - they really aren't all that. Esp from Betsson. 

If you want to tart yourself for some bonus's there are loads of sites for sign up's etc but the more you ask them the more likely you are to be cut off completely.

Personally i don't think it's worth the fuss.

I'm still glad I put in the complaint, as I would like them to acknowledge that there are not only state benefits in the statement I sent the but also a compensation payout of £17.5k and that is what they are ignoring. SO hopefully they will acknowledge it when replying to the complaint. 

[MindDisaster]

It sounds kinds weied,so they returned your money back?