Codeta Wirhdrawal - Status Still Pending After 8 Days

[SirJackStone]

Hello,

 

mein Auszahlungsstatus bei codeta ist seit 8 Tagen aus „in Bearbeitung“. Der Kundenservice ist nicht zu erreichen.

Weder per Mail, Chat oder telefonisch.

Im Netz spricht man häufig von Verifikation. Aber ich bekomme keine Mail von Codeta oder habe irgendwo die Möglichkeit meine Ausweiskopie abzugeben.

Könnt ihr mir helfen? Habt ihr Erfahrungen? Vielen Dank

[ValDes]

Hi there and welcome to AskGamblers. 

 

Considering the nature of the described issue, strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here. 

 

Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. 

 

Using AskGamblers Casino Complaints Service

 

Let us know in case you need further assistance. 

 

PS. Sorry for responding in English, but German is definitely not among my strongest sides.  

[pinnit2015]

Hopefully it’s not related to the EM casinos closing down - I heard codeta on the grapevine were having issues a month ago. Wouldn’t surprise me if they’re next to go.

[SirJackStone]

Now in english:

 

Hello,

my payout status at codeta has been in progress for 8 days. The customer service is impossible to reach.
Not by mail, chat or by phone.
The network often speaks of verification. But I get no mail from Codeta or have somewhere the opportunity to hand over my identity card copy.
Can you help me? Has anyone had similar experiences? Many Thanks

[cocopop3011]

Now in english:

 

Hello,

my payout status at codeta has been in progress for 8 days. The customer service is impossible to reach.

Not by mail, chat or by phone.

The network often speaks of verification. But I get no mail from Codeta or have somewhere the opportunity to hand over my identity card copy.

Can you help me? Has anyone had similar experiences? Many Thanks

 

Hi SirJackStone

 

Our admin did reply to you in the earlier comments with a suggestion on how to help. Did you manage to read it?

[SirJackStone]

Hi, yes i did. i just want to hear from other players about their experiences.

[Fiekie247]

Hi, yes i did. i just want to hear from other players about their experiences.

Codeta normally paid me within 24 hours, latest 48 hours.

[ValDes]

Hi, yes i did. i just want to hear from other players about their experiences.

 

Hey there, 

 

Unfortunately, your complaint has been rejected by the AskGamblers Complaints team because it didn't contain enough information. Feel free to submit a new one, just make sure to add as many details as possible. 

 

Good luck.

[Broko_92]

I have experiences with codeta, i won 200 Euro on first deposit last year 

[pinnit2015]

On 12/13/2018 at 10:44 AM, pinnit2015 said:

Hopefully it’s not related to the EM casinos closing down - I heard codeta on the grapevine were having issues a month ago. Wouldn’t surprise me if they’re next to go.

As expected....

Codeta are gone - Now over to Jetbull. Another one bites the dust for EM.

Think it'd been ongoing for a while - Still were accepting players up until the last minutes even though in financial diffs - UKGC must only be concerned with RG