Casino Carnaval Radon B.V. not paying to anyone

[Klausscrf]

Guess what... some Days ago i ASKED on chat to lock my account and the guy on chat told me to send a Selfie humiliating myself tô lock... so i decided tô dont send nothing and keep my account open..

 

YESTERDAY a did a new deposit and won 14k usd... ANDDDDD GUESS WHAT AGAIN...

 

THEY BLOCKED MY ACCOUNT WITH THE 14K INSIDE...

 

NOW I DONT HAVE ANY CHANCE TO CASH OUT THE MONEY... COOL HUH?

[ValDes]

Hello there and welcome to AskGamblers. 

 

First of all, sorry to hear about your problem with the aforementioned brand. 

 

I can see you have already submitted AGCCS case against them but unfortunately you failed to meet some of the AGCCS guidelines and your case has been rejected. 

 

Feel free to submit a new complaint, but this time make sure to comply accordingly. 

 

Let us know in case you need further assistance. 

[Afi4wins]

Needing a selfie just to block off your account? 

Totally absurd! 

 

Then you make another deposit at that same casino? 

Oh geees...I would have avoided such a casino and would never play again there!

One way or another, I would have made sure that my account gets blocked off, or closed off - it isn't something impossible to do.

 

Well, I hope your problems can be resolved soon...one way or another...and then make sure you close that account...that's what I would do anyway. 

[pinnit2015]

If I’d won 14k I’d just go and collect it in person. They could take a pic of me taking it from the petty cash, should they like.

[ValDes]

If I’d won 14k I’d just go and collect it in person. They could take a pic of me taking it from the petty cash, should they like.

 

Haha, now that's what I call a cool suggestion!  

[cocopop3011]

If I’d won 14k I’d just go and collect it in person. They could take a pic of me taking it from the petty cash, should they like.

 

Hehe, Mr P your humour always cheers me up!