Hello Laivist548948,
We would like to clarify the situation regarding your account (ID: 1443305859).
Please be advised that the restriction of your account and the voiding of winnings were strictly caused by a violation of our Terms and Conditions regarding multiple account registration (multi-accounting), and not due to your successful bets.
Creating or managing multiple accounts is a severe breach of our rules. According to our General Rules, in cases of multiple account registration, all associated winnings are subject to cancellation, and cooperation with the user is terminated. Furthermore, we would like to highlight that prior to the account closure, your total withdrawals exceeded your total deposits.
Our team operates in strict compliance with our Terms and Conditions, which every player agrees to upon registration.
Best regards,
Melbet Support Team