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Posted

Guten Tag

 

Ich habe vor ca 10 Tagen mein Glück im Online Casino versucht und habe auch gewonnen ca 22250€. Leider hat das Casino die Auszahlungen storniert und mich auch auf der Seite geblockt. Ich habe mehrmals E-Mails geschickt und auch alles im Ordner abgeheftet, damit sie auch alles nachvollziehen können. Der einzige Grund ist, dass ich für die Einzahlung die Visakarte meiner Frau benutzt habe. Auch dies haben wir nachgewiesen mit einer Vollmacht und Passfoto meiner Frau , dass ich die ERLAUBNIS habe, die Karte zu benutzen. Das mailen hin und her nervt mich gerade, weil die uns gerade nicht ernst nehmen.

Ich brauche Hilfe

Mit freundlichen Grüßen

Posted

Unfortunately, most of them have their own named card - having POA is unlikely to be accepted as an exception. So you're probably not going to have much recourse. 

 

In fact, using a POA like this (ie - gambling) is going to set alarms ringing with it's potential for fraud / abuse. 

 

Why on earth would you register for your own name and use it like this? It's only asking for trouble even if your intentions were genuine. 

  • 4 weeks later...
  • 4 months later...
Posted

Hello, i am waiting now for 7 days for the verification of my account. There is no service. They dont answer me on live chat. They sent me only a email with no answer on my questions. Please help me! I just want to have my account verification. I think they are waiting until i lose all my money.

If they dont verify my account, i will have to go to a advocate.The total amount is 3000 euro

Thank you.

martins
Posted
21 hours ago, martins Nesterovs said:

Hello, i am waiting now for 7 days for the verification of my account. There is no service. They dont answer me on live chat. They sent me only a email with no answer on my questions. Please help me! I just want to have my account verification. I think they are waiting until i lose all my money.

If they dont verify my account, i will have to go to a advocate.The total amount is 3000 euro

Thank you.

martins

 

So is this for Dunder Casino? 

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