Dworc Posted Friday at 05:39 PM Posted Friday at 05:39 PM Hello everyone, I am from Poland and recently registered at Crazy Tower after seeing an online advertisement. After registration, I was immediately able to make deposits using BLIK, which is a very popular payment method in Poland. What surprised me was that the deposits were not processed directly by the casino. Instead, they were routed through various third-party payment intermediaries and external payment pages. As a customer, it was difficult for me to clearly identify who the actual recipient of my funds was and which entities were involved in the payment process. I was also able to deposit funds and start gambling without providing any identity documents, proof of age or undergoing any meaningful KYC verification. What concerns me is that the casino states on its website that it is responsible for verifying the age of all customers. However, my account displayed a message indicating that no verification was required. Looking back, the whole process felt extremely quick: online advertisement, instant registration, immediate BLIK deposits, payments through third-party intermediaries, gambling without age or identity verification. I would like to ask other players: Have you had similar experiences with Crazy Tower? Is it normal for a casino to accept BLIK deposits through third-party payment intermediaries without performing age or identity verification first? Has anyone successfully received an explanation regarding who the actual payment recipient was? I am not claiming that my transactions were unauthorized. I personally approved them. However, after reviewing the casino’s policies and the payment process, I have serious concerns regarding transparency, player protection and age verification procedures. Thank you for any feedback or similar experiences. Sorry if I posted this in the wrong section. I am new to the forum and would appreciate it if a moderator could move the topic if necessary. Thank you. Quote
cocopop3011 Posted Friday at 08:17 PM Posted Friday at 08:17 PM It's okay, I have moved it to a better location. Welcome to the forum. Hopefully some members with experience at this casino will reply soon. Quote
loceff13 Posted Saturday at 03:25 AM Posted Saturday at 03:25 AM I can't speak of personal experiences with the casino/payment method but casinos not requiring verification for deposits is common and generally only happens when you attempt a withdrawal. Can you imagine the frustration of a customer having to wait for verification before depositing etc? Most would choose to go to another casino rather than wait hours for that to be completed. For the most part I stick to known casinos listed on AG/other review sites where they effectively endorse a casino by reviewing it/listing it, ideally the casino complies with their dispute resolution services etc which offers players more protection. If you are paying at crazytower dot app I would suggest it's unlicensed(Curacao master licence 365/JAZ is no longer a thing and they are not registered anymore on that registry). crazytower dot io it does not list a casino license I can see, it can be the wild west when they operate without one or with shady ones. Quote
NelaKola Posted Saturday at 10:30 AM Posted Saturday at 10:30 AM 7 hours ago, loceff13 said: casinos not requiring verification for deposits is common and generally only happens when you attempt a withdrawal. bigger question here is not only KYC before deposit. What caught my attention is the combination of aggressive advertising, BLIK payments through unknown intermediaries, and the lack of clear information about who actually handles the money. I have played at casinos where verification was only requested at withdrawal, but usually the operator and payment flow were much more transparent. If a casino is using third-party payment providers, I would expect it to be very clear who the merchant is and what company is receiving the funds. For me the license issue would be the first thing to check before depositing. If there is no reliable licensing and dispute process, I would personally avoid putting money there, because problems usually appear only when you try to withdraw. Quote
Dworc Posted 13 hours ago Author Posted 13 hours ago Thank you all for your replies. To be honest, I'm completely new to this. Before this happened, I had no idea how online casinos, licensing or payment processors actually worked. The more I read, the more I realize how complex this whole ecosystem is. Interestingly, I managed to recover one of my BLIK transactions (PLN 100). I still don't know who initiated the refund or why only that transaction was refunded, but it showed me that these payments are not always completely irreversible. I understand that requiring full verification before the first deposit would probably discourage many players. However, I'm still trying to understand how AML, KYC and other regulatory obligations are fulfilled when someone can register, deposit money and start gambling almost immediately. I'm not here to accuse anyone. I'm simply trying to understand how this system works and learn from my experience. Quote
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