₹20,000 Deposit Successfully Credited by Bank but Not Added to My 1xBet Account

[cocopop3011]

1 minute ago, abhi007 said:

Yes accepted 

Can you post the link please.

[abhi007]

Seems like they have blocked my gaming account 

[abhi007]

How to copy this post link

[Blackjax]

1xbet and 1xbet sportsbook has a total of over 600 complaints. 

They do respond and end up resolving most of them but this also unmasks their modus operandi. Accuse players of breach of terms or run away with their deposit and when someone files a complaint then resolve the matter.

[abhi007]

Due to gambling addiction and third party transactions my account has been blocked

[Blackjax]

This guy is desperate because you didn't send him money. 

Just carry on with your life.

[abhi007]

Yes bro! Thank god i withdrew all my money yesterday itself!. 

Only that ₹20000 is pending.

If anyone know how to get the official letter from ICICI Bank regarding the transaction please help me with it!

[Blackjax]

21 minutes ago, abhi007 said:

Yes bro! Thank god i withdrew all my money yesterday itself!. 

Only that ₹20000 is pending.

If anyone know how to get the official letter from ICICI Bank regarding the transaction please help me with it!

Go to the bank and tell them that you need a statement showcasing the transaction and tell them to attest it. If possible ask for an email instead of a physical copy. 

Tell them it's a case of fraud and they will issue it.

[abhi007]

I already went to the bank. They said they can't issue it since the beneficiary has already received the amount:(

[Afi4wins]

3 minutes ago, abhi007 said:

I already went to the bank. They said they can't issue it since the beneficiary has already received the amount:(

Surely the bank can issue an account statement that shows that deposit transaction? All banks should be able to do that!

[Blackjax]

5 minutes ago, abhi007 said:

I already went to the bank. They said they can't issue it since the beneficiary has already received the amount:(

Do you have the bank app on your phone? 

Is it possible to generate a bank statement of the date when you did the transaction? If yes then do it and keep it with yourself for time being. 

Also, my suggestion would be to not talk to the casino directly and let things take its course on AG. Patience is the key. 

[abhi007]

16 minutes ago, Blackjax said:

Do you have the bank app on your phone? 

Is it possible to generate a bank statement of the date when you did the transaction? If yes then do it and keep it with yourself for time being. 

Also, my suggestion would be to not talk to the casino directly and let things take its course on AG. Patience is the key. 

Okay bro bank statement and a confirmation mail have been submitted as a proof.

[Blackjax]

@abhi007 any update on your case? 

[Blackjax]

@cocopop3011 if a complaint goes unresolved because the casino could not finish their investigation in required time, what happens?

I mean on whos request can the complaint be reopened, the casino only or both parties? 

[cocopop3011]

20 minutes ago, Blackjax said:

@cocopop3011 if a complaint goes unresolved because the casino could not finish their investigation in required time, what happens?

I mean on whos request can the complaint be reopened, the casino only or both parties? 

The player can request for this to be reopened. 

[Flatzem888]

2 hours ago, cocopop3011 said:

The player can request for this to be reopened. 

are you unable to send pm's ?

[cocopop3011]

2 hours ago, Flatzem888 said:

are you unable to send pm's ?

What do you mean? I’m really busy with other tasks on the site at the moment so I’ve not checked my PM’s. Please feel free to email me if it’s urgent.