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    A Casino incorrectly deposited a large amount of money to my bank account

    kingjames09

    By kingjames09
    in Casinos General

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    kingjames09 Newbie Gambler

    kingjames09

    Posted
    Posted

    I won in an online casino certain amount of money (a lot) betting on blackjack. When i got to this amount, I decided to withdraw it into my bank account, so i started the process. After 1 hour, i decided that i wanted to keep gambling and asked the casino if they could cancel my withdraw, so they did. After that i kept gambling and ended up loosing everything. The problem is that the casino made a mistake and deposited the amount to my bank account after 2 days, as if I had never canceled the withdraw. So when the casino realized they made the mistake, they contacted me so I can gave back the money. Willing to help, i followed the instructions they gave me to return it, but the problem was that the amount of money was a lot, and also the info they gave me was not working on the online payment method my bank provides me (the server told me that the number of account was not correct).

    After that we agreed that they would contact me again to find another solution. Its been now over 2 months and i have not heard anything from the casino.

    I dont want to get into any trouble or anything like that. Who can help me? I dont know what to do.

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    ValDes Premium Member

    ValDes

    Posted
    Posted

    Why, oh why?! Why the casino didn't choose my bank account? ...  :cray:  :crazy:

     

    Seriously, that's one of the most ridiculous stories I have ever heard! I've seen everything when it comes to issue with online casinos, but casino paying large amount incorrectly never! :o 

     

    I think your further actions depends significantly from the fact what is the casino which made that mistake. If it is a reputable brand, operated and licensed by a trustworthy licensing jurisdiction such as UKGC, Gibraltar or Malta for example, you should forward this issue directly to the official regulatory body and ask for their assistance. I'm pretty sure they will make all the necessary checks to ensure that money in your bank account are 'clean' and how you would be able to return to their rightful owner. If the casino is regulated by some of the not so reputable licensing jurisdictions, such as Costa Rica and Panama for example, then you should inform your bank immediately and ask for their assistance and advice, simply because there are certain Anti Money Laundering policies and procedures when it comes to large money transfers which everyone must comply with.

     

    Please keep in mind that the above is just a general advice since we don't know facts and details. 

     

    Welcome to the AskGamblers forum though. 

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    ValDes Premium Member

    ValDes

    Posted
    Posted

    No I dont have a clue. Thats why i was asking for advice.

     

    i have not heard anything from the casino, I dont know if i can get into trouble or something like that. I am scared.

     

    Don't want to scare you, but you could indeed get into troubles with providing the relevant authorities in your country with some reasonable explanations what is the origin of the money in case they consider this transaction as suspicious or flagged as AML fraud or something... 

     

    You'd better find out the official regulatory body for that casino and forward your issue directly to them as soon as possible. 

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Don't want to scare you, but you could indeed get into troubles with providing the relevant authorities in your country with some reasonable explanations what is the origin of the money in case they consider this transaction as suspicious or flagged as AML fraud or something... 

     

    You'd better find out the official regulatory body for that casino and forward your issue directly to them as soon as possible. 

     

    But why would they? I don't see why the casino aren't pursuing the money and it really is at no fault to the player!

     

    @KingJames, which country are you from?

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    ValDes Premium Member

    ValDes

    Posted
    Posted

    Mexico. The casino is the larger in the country, its not small that could scam you or something like that.

     

    Have no idea who's the biggest online Mexican casino. To be honest, didn't even knew that such casinos exist, cause we definitely don't have any Mexican online brand listed in our database and it's one of the largest in the world...

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    Evergoa Newbie Gambler

    Evergoa

    Posted
    Posted

    It is only my personal opinion based on my experience as accountant and fiscal advisor.

    Save the proofs that you tried to transfer back the money without success and that was not your fault.

    Declare in your yearly Mexican income returns the earnings (as per Mexican regulations)

    If you get an inspection or something from someone, just tell the truth.

    And of course, put the cash on a deposit just in case you have to reimburse it in the future.

    How much to wait until you consider the cash as yours? That is the big question. But with my meassures you assure yourself that you will be in total compliance.

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Agree. Although I still believe that money must be returned to casino in any possible way, what Evergoa suggested above seems as a reasonable set of actions in this particular situation. :good:

     

    But it seems like they don't want it back! They're certainly not making any efforts to get it back considering its such a large sum of money too!

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    ValDes Premium Member

    ValDes

    Posted
    Posted

    But it seems like they don't want it back! They're certainly not making any efforts to get it back considering its such a large sum of money too!

     

     

    I am just wondering,what if player deposit 10.000 dollars and forget about it.

     

    Will they ever notify him?

     

    :rolleyes:

     

    None of you is so naive to believe that, aren't you... :D:p

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