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    Who is the number #1 casino support agent?

    Johnnygotthebone

    By Johnnygotthebone
    in Best and Worst

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    Johnnygotthebone Premium Member

    Johnnygotthebone

    Posted
    Posted

    I have dealt with many people as u all have. There are some support agents that are a step above the rest.

     

    Alex/Sam from luck and next are amazing and always efficient.

     

    Thi baud from DUBLIN is incredible

     

    Nat from LEO is also amazing....

     

    Amanda from video slots(sorry for the swearing back then) is a pure professional.

     

    BUT.......there is one agent who basically leaves everyone in his wake....

     

    RYAN from NETBET..... This guy is fast, efficient, fixes every problem without even having to ask, polite and always ready to be there for a player. Good job Ryan...

     

    Whose your number one?

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    I have dealt with many people as u all have. There are some support agents that are a step above the rest.

     

    Alex/Sam from luck and next are amazing and always efficient.

     

    Thi baud from DUBLIN is incredible

     

    Nat from LEO is also amazing....

     

    Amanda from video slots(sorry for the swearing back then) is a pure professional.

     

    BUT.......there is one agent who basically leaves everyone in his wake....

     

    RYAN from NETBET..... This guy is fast, efficient, fixes every problem without even having to ask, polite and always ready to be there for a player. Good job Ryan...

     

    Whose your number one?

     

    :o  I'm terrible for remembering names so I'm sorry I can't give anyone the recognition they deserve, but I too have come across some great customer support agents!

     

    One of my best ever chat conversations is at a casino which I don't even remember now! How bad is that! My memory is just awful. But she was so friendly we were literally chatting about everything in life, not gambling at all!

     

    However some of best support agents come from Guts Casino, VideoSlots, Redbet and BetAt. Trada Casino also have great customer support although my experience there is very little at the moment but I'd like to think the service I received last week is consistent.

     

    Flipping this over to the worst customer support - hands down SkillonNet Casinos!

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    Afi4wins Premium Member

    Afi4wins

    Posted
    Posted

    Hi coco.... Original question is not about casino support Hun..... It about the actual agent who just stands out. Worth remembering.

     

    And I was thinking it's all about casino support staff too!  :D

     

    Agent? The only agent I dealt with was Bond...James Bond! I had to dish out some money first for himt! hahaha.

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Hi coco.... Original question is not about casino support Hun..... It about the actual agent who just stands out. Worth remembering.

     

    Yep....which is why I said 

     

     

     

     I'm terrible for remembering names so I'm sorry I can't give anyone the recognition they deserve, but I too have come across some great customer support agents!

     

    But I still thought I'd comment on the subject  :p

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    Johnnygotthebone Premium Member

    Johnnygotthebone

    Posted
    • Author
    Posted

    Agent meaning one particular person that just stands out....

     

    Like Amanda from video slots.... Ah man... Did I let her have it last year.

     

    She never stopped being respectful, professional, and did everything possible to try and make everything right. She is amazing.

     

    Ryan from from Netbet is wow... No words.

     

    A few months ago I asked him to make it impossible for me to reverse my withdrawals because they have a 48 hour timeframe, within 10 minutes it was done

     

    Just some agents are better than others.

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    ValDes Premium Member

    ValDes

    Posted
    Posted

    Hmm, must admit Johnny has started some really interesting and useful topics lately... Good job, Johnny. :good:

     

    When it comes to top of the top support agents I would stick with BetAT and Daniel. Daniel is a VIP Customer agent and I could talk about anything with this guy. And I really mean anything - bonuses, promos, free spins, RTPs, recent new games and changes, providers, weather, destiny... :D But above, I appreciate the fact that Daniel is always fair and honest with me and to date he never ever gave me misleading or inaccurate info. And this is everything I want from a casino rep. Way to go, Daniel, you are the best! :good:

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    Johnnygotthebone Premium Member

    Johnnygotthebone

    Posted
    • Author
    Posted

    Hmm, must admit Johnny has started some really interesting and useful topics lately... Good job, Johnny. :good:

     

    When it comes to top of the top support agents I would stick with BetAT and Daniel. Daniel is a VIP Customer agent and I could talk about anything with this guy. And I really mean anything - bonuses, promos, free spins, RTPs, recent new games and changes, providers, weather, destiny... :D But above, I appreciate the fact that Daniel is always fair and honest with me and to date he never ever gave me misleading or inaccurate info. And this is everything I want from a casino rep. Way to go, Daniel, you are the best! :good:

     

    Told u I changed. Not the same person anymore online. If u only knew...

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    • 3 weeks later...
    Johnnygotthebone Premium Member

    Johnnygotthebone

    Posted
    • Author
    Posted

    Omg..... I can not believe it. An agent above all! Unbelievable. U have to experience this lady. I have no words! I am in awe.

     

    CLEO FROM OMNI SLOTS. OMG!

     

    I found this casino here on ask gamblers. Made a few minimal deposits and lost. Enjoyed though. They gave me bonuses and free spins(via cash) after I lost.

     

    Just get mail 20 free spins. So I took it. Peaked at 30 bucks. Went to chat, she was instantly there. Answer was clear. 150 max cash after requirement. I told her please take the money out because I don't want possibly hit something and then get seized again. She asked me which casino terms I like. I responded. She said wait one sec. Seconds later..... She took the 30 bonus money out and replaced it with 50 cash no requirement.

     

    This agent is by far, the best agent on the planet. Hands down. Not because of the money, the way she speaks to you. It's inbelievable.

     

    Omni slots is lucky to have this lady. Basically, perfect!

     

    The askgamblers bonus for OMNI slots is amazing as well.

     

    One problem, iPhone platform needs work..... A lot of work! Lol

     

    Ty Cleo...

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Omg..... I can not believe it. An agent above all! Unbelievable. U have to experience this lady. I have no words! I am in awe.

     

    CLEO FROM OMNI SLOTS. OMG!

     

    I found this casino here on ask gamblers. Made a few minimal deposits and lost. Enjoyed though. They gave me bonuses and free spins(via cash) after I lost.

     

    Just get mail 20 free spins. So I took it. Peaked at 30 bucks. Went to chat, she was instantly there. Answer was clear. 150 max cash after requirement. I told her please take the money out because I don't want possibly hit something and then get seized again. She asked me which casino terms I like. I responded. She said wait one sec. Seconds later..... She took the 30 bonus money out and replaced it with 50 cash no requirement.

     

    This agent is by far, the best agent on the planet. Hands down. Not because of the money, the way she speaks to you. It's inbelievable.

     

    Omni slots is lucky to have this lady. Basically, perfect!

     

    The askgamblers bonus for OMNI slots is amazing as well.

     

    One problem, iPhone platform needs work..... A lot of work! Lol

     

    Ty Cleo...

     

    In that case well done Cleo from Omni Slots!

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