Awena Posted October 16, 2015 Share Posted October 16, 2015 Good evening everyone,we unfortunately had chance to see our member hajrih post tonight in ChitChatt thread telling about crappy rules! Yet another player frustrated and what is very important, another lost customer! I know many would not agree with me,but I strongly believe that only exelance can bring long term success no matter what business we are talking about and I dont think, its cool loosing your customers. Tonight, we are talking about 10Bet Casino and their rules so let me say first, it took me like five minutes to find this rule and it was not easy at all. You are all welcome to post your comments! Thank you! Bonus Terms&Conditions 21.Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns according to the terms below: In the interests of fair gaming, equal, zero or low margin bets shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play for bonus play-through requirement purposes include but are not limited to, placing bets equal to or in excess of 5% or more of the value of your deposit while having a bonus active in your account. 10Bet may choose to exclude some players who fall under the following categories from receiving bonuses, as well as have their associated bonuses and winnings removed upon management decision: Players depositing with £ and who are not from the United Kingdom, Gibraltar, or Isle of Man. Players depositing with US$/€/C$ and who are from the United Kingdom or Isle of Man. Players depositing with € who are from Australia or Canada. Unless specified otherwise players from the following countries have three times higher rollover requirements: Armenia, Argentina, Azerbaijan, Brazil, Belarus, Cambodia, Croatia, Czech Republic, Chile, China, Cyprus, India, Iran, Dominican republic, Estonia, Georgia, Hong-Kong, Indonesia, Kazakhstan, Latvia, Lebanon, Lithuania, Macau, Malaysia, Martinique, Mexico, Moldova, Nepal, Pakistan, Paraguay, Philippines, Peru, Poland, Romania, Serbia, Slovenia, Syria, Thailand, Ukraine, Uruguay Uzbekistan, and Vietnam. Customers who reside in Poland, who register Poland in their account, whose country of origin is Poland according to their documents or who log in from Polish IPs are excluded from no deposit offers of any kind which includes free no deposit bonuses and no deposit free spins. 15. The use of bonus funds solely to progress faster through the bonus stages of multi-level games such as Castle Builder, Devil's Delight, Champion of the Track, Robin Hood, the Wishmaster, Eggomatic and Big Bang in order to trigger winnings accumulation into the real casino balance without meeting the necessary bonus roll-over requirements can result in the forfeiture of the final bonus round profit and all subsequently generated winnings from the latter irrespective of whether the player’s balance had an active bonus part at the time of the bonus round activation. 24. Bets placed with minimal or no risk, will not count towards wagering requirements and may be considered bonus abuse. In such cases, 10Bet reserves the right to remove any bonus funds and accumulated winnings at management's sole discretion and to refuse future bonuses and promotions. winningfly, ValDes and Raptordinos 3 Quote Link to comment Share on other sites More sharing options...
ValDes Posted October 17, 2015 Share Posted October 17, 2015 I can see that hajnrih is now having his personal 'forum PR'. Kidding, Awena. Thank you for raising an alert for these really bad bonus terms which 10Bet Casino is currently applying. Sincerely hope they will re-consider some or all of these terms and change them for the better, making them equally fair to both parties and not solely to them. Raptordinos and Awena 2 Quote Link to comment Share on other sites More sharing options...
winningfly Posted October 17, 2015 Share Posted October 17, 2015 Of course they should think about their terms. It is just to steal money from players who not read terms currently. I hope they read somehow what players think about their terms, and probably will make good ones. Quote Link to comment Share on other sites More sharing options...
Raptordinos Posted October 17, 2015 Share Posted October 17, 2015 Good evening everyone,we unfortunately had chance to see our member hajrih post tonight in ChitChatt thread telling about crappy rules! Yet another player frustrated and what is very important, another lost customer! I know many would not agree with me,but I strongly believe that only exelance can bring long term success no matter what business we are talking about and I dont think, its cool loosing your customers. ... Yes Awe, terms of some casinos have no sense for me, thanks for highlight them. Quote Link to comment Share on other sites More sharing options...
stars_cream Posted October 18, 2015 Share Posted October 18, 2015 21.Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns according to the terms below: In the interests of fair gaming, equal, zero or low margin bets shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play for bonus play-through requirement purposes include but are not limited to, placing bets equal to or in excess of 5% or more of the value of your deposit while having a bonus active in your account. Some weeks ago I had the same problem with Betrally and unfortunately lost a good withdraw I am not sure if they are sister sites since they seem to have same site layout, same promotions and same terms. It is awful casino policy to hide these kind of terms on the 21 paragraph , i believe they should have it highlighted under the promotions term. Also this term makes it impossible to clear the huge bonus wagering requirements they have. Quote Link to comment Share on other sites More sharing options...
Awena Posted October 19, 2015 Author Share Posted October 19, 2015 Some weeks ago I had the same problem with Betrally and unfortunately lost a good withdraw I am not sure if they are sister sites since they seem to have same site layout, same promotions and same terms. It is awful casino policy to hide these kind of terms on the 21 paragraph , i believe they should have it highlighted under the promotions term. Also this term makes it impossible to clear the huge bonus wagering requirements they have. I am sorry to hear you had such a bad experience. Betrally Casino sister sites are Real Deal Bet Casino and BetPlay Casino. prince myshkin,i too agree such a tc should be higlited but I am afraid there in that case this rule would lose its desired meaning and would exist at all. Sipmle as that. 21.a bring in a lots of money! Quote Link to comment Share on other sites More sharing options...
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