Deloro - Explications

[bp54]

7 minutes ago, cocopop3011 said:

Yes yes I’ve seen the logs but nothing that proves the casino made those bets - sorry that’s what I was asking for. I also can’t find the MFinity logs showing the casino made the bets - can you tell me what page they’re on please? 

Proof is impossible; those tokens are easily tampered with. Just do a search and you'll see there's manipulation.

[bp54]

https://cheatsheetseries.owasp.org/cheatsheets/Session_Management_Cheat_Sheet.html

[formerPokerpro]

i was about to deposit there but now i have to dig deep into this thread to to come to a conclusion.

 

i really hope everything is going your way @bp54  

please keep us updated here!

[bp54]

11 minutes ago, formerPokerpro said:

i was about to deposit there but now i have to dig deep into this thread to to come to a conclusion.

 

i really hope everything is going your way @bp54  

please keep us updated here!

Thank you for your post, I'm doing everything I can.

But it becomes very psychologically difficult when I have people defending the casino and even making excuses for them after everything I've presented here.

I wouldn't stay in that for 8 months if I were playing.

[cocopop3011]

1 minute ago, bp54 said:

But it becomes very psychologically difficult when I have people defending the casino and even making excuses for them after everything I've presented here.

I don’t see a single person here doing that? 

[bp54]

50 minutes ago, cocopop3011 said:

I don’t see a single person here doing that? 

Of course it can have another outcome - there’s always two sides to every story, unfortunately we’ve not been able to hear the casinos side on this occasion. The OP claims the casino submitted fake evidence to LCB and GURU but of course the OP could also have fake pictures. He’s quick enough to accuse the casino of falsifying evidence but his could also be for all we know. I guess we will never know unless I’m able to get the evidence from those two sites which I am trying to do. 

 

This comment is very serious to me; you're saying I might have false evidence.

But that's it...

If my conversation doesn't lead anywhere, we can talk later...

 

[cocopop3011]

30 minutes ago, bp54 said:

Of course it can have another outcome - there’s always two sides to every story, unfortunately we’ve not been able to hear the casinos side on this occasion. The OP claims the casino submitted fake evidence to LCB and GURU but of course the OP could also have fake pictures. He’s quick enough to accuse the casino of falsifying evidence but his could also be for all we know. I guess we will never know unless I’m able to get the evidence from those two sites which I am trying to do. 

 

This comment is very serious to me; you're saying I might have false evidence.

But that's it...

If my conversation doesn't lead anywhere, we can talk later...

 

You’re saying the casino have falsified theirs - you see there is always two sides to every story and my job as a forum admin is not to take sides but to evaluate both sides. There will only be one outcome - either you are lying and the funds were played down - or the casino played them down. I do not know which one it is - honestly. But you cannot accuse the casino of submitting fake evidence to LCB and Guru without the possibility of your evidence being fake to back your claim. I’m not saying it is - I’m just saying one of you have submitted false evidence and that’s the two outcomes. 
 

I genuinely do wish you all the best with this - I am not against you at all. Please keep us updated with your results on this. 

[bp54]

44 minutes ago, cocopop3011 said:

You’re saying the casino have falsified theirs - you see there is always two sides to every story and my job as a forum admin is not to take sides but to evaluate both sides. There will only be one outcome - either you are lying and the funds were played down - or the casino played them down. I do not know which one it is - honestly. But you cannot accuse the casino of submitting fake evidence to LCB and Guru without the possibility of your evidence being fake to back your claim. I’m not saying it is - I’m just saying one of you have submitted false evidence and that’s the two outcomes. 
 

I genuinely do wish you all the best with this - I am not against you at all. Please keep us updated with your results on this. 

Well, I want to thank you for that last comment; it was the most correct thing on your part, at least in my opinion.

I don't want to play the victim, but these comments don't help at all. I've been in this struggle for 8 months now; the anxiety and nervousness have been very complicated, believe me.

I guarantee you that if any player played and lost, they wouldn't have been in this STRUGGLE for 8 months!

I'll give you news soon...

maybe good news...

or not, it all depends on Deloro!

[Flatzem888]

just a reminder that Del Oro casino lost it's AG certificate of trust in February 2025 for being untrustworthy, dishonesty, dubious casino activity.

So what makes anyone think a casino like that would submit any honest evidence to LCB and Guru or to anyone and that's even if they can be bothered to responding to complaints or any ADR or mediators.  

  On 2/10/2025 at 10:27 AM, cocopop3011 said:

***UPDATE***

Hey guys, I just wanted to issue an important update regarding Del Oro Casino. After our investigations, we have decided to remove the Certificate of Trust for this casino with immediate effect. 

 

[cocopop3011]

48 minutes ago, Flatzem888 said:

just a reminder that Del Oro casino lost it's AG certificate of trust in February 2025 for being untrustworthy, dishonesty, dubious casino activity.

Can I ask where you got this information from please? If I’ve said this in the forum can you quote it for me please? 

[cocopop3011]

49 minutes ago, Flatzem888 said:

So what makes anyone think a casino like that would submit any honest evidence to LCB and Guru or to anyone and that's even if they can be bothered to responding to complaints or any ADR or mediators.  

They already have a good history of responding to complaints at AG. 

[Flatzem888]

44 minutes ago, cocopop3011 said:

Can I ask where you got this information from please? If I’ve said this in the forum can you quote it for me please? 

https://forum.askgamblers.com/topic/23746-unbelievable-but-true-del-oro-casino/#findComment-189034

 

[cocopop3011]

Anything related to this matter should be discussed in this topic only @bp54 @Flatzem888 do you understand? We do not need this discussed in multiple topics, ESPECIALLY our contests! neither will I allow either of you to call out other people for playing in this casino. This is now my last and final warning on the matter. I’ve also advised you both to take your matters via PM to yourselves which I know you are doing and I suggest this continues for anything you don’t want discussed publicly in the forum. 

[cocopop3011]

@bp54 please PM me your casino username or email 

[bp54]

26 minutes ago, cocopop3011 said:

@bp54 please PM me your casino username or email 

I would like to share a final message with the community and the forums.
I believe that mediators should be more collaborative with players, verifying each case with maximum commitment and total impartiality. This 8-month battle has been incredibly exhausting and taxing, taking a significant toll on my psychological well-being.
Today, this chapter finally comes to an end. Following direct discussions with DelOro Casino, we have reached a confidential settlement agreement satisfactory to both parties. As a man of my word, I will fully honour what has been agreed.
I want to thank everyone who showed interest in my case, especially @Flatzem888, who was the only one—even with the support of Artificial Intelligence—to provide me with the encouragement and motivation to keep going when all seemed lost.
I hope my case serves as an example for AskGamblers and other mediators to truly work for the players and not just for the casinos
Matter closed. Now, I am going to get some much-needed rest.
Thank you all once again

[Blackjax]

@bp54 congratulations on receiving your money and I hope you use your funds wisely.

On another note it would have been better if you would have disclosed that you were already taking to Deloro instead of putting pressure on Askgamblers and @cocopop3011 for a mediation. Things would have been quite easy on everyone. 

[cocopop3011]

4 minutes ago, bp54 said:

I would like to share a final message with the community and the forums.
I believe that mediators should be more collaborative with players, verifying each case with maximum commitment and total impartiality. This 8-month battle has been incredibly exhausting and taxing, taking a significant toll on my psychological well-being.
Today, this chapter finally comes to an end. Following direct discussions with DelOro Casino, we have reached a confidential settlement agreement satisfactory to both parties. As a man of my word, I will fully honour what has been agreed.
I want to thank everyone who showed interest in my case, especially @Flatzem888, who was the only one—even with the support of Artificial Intelligence—to provide me with the encouragement and motivation to keep going when all seemed lost.
I hope my case serves as an example for AskGamblers and other mediators to truly work for the players and not just for the casinos
Matter closed. Now, I am going to get some much-needed rest.
Thank you all once again

Great to hear! Would you post proof of your settlement below please that would be great - just so we can see that the casino accepted fault and we can conclude this altogether. I was about to reach out to the casino which is why I asked for your username - but yes please post anything you have below to back up your case so future members can also be warned - since that is what you wanted

[cocopop3011]

2 minutes ago, Blackjax said:

@bp54 congratulations on receiving your money and I hope you use your funds wisely.

On another note it would have been better if you would have disclosed that you were already taking to Deloro instead of putting pressure on Askgamblers and @cocopop3011 for a mediation. Things would have been quite easy on everyone. 

Well exactly this - I spent far too much time on this only to learn that the OP was in talks with them all along - and still no evidence from either parties have been published here. But there we are, seems like it’s concluded, whether or not we receive proof is another story

[Blackjax]

Just now, cocopop3011 said:

Well exactly this - I spent far too much time on this only to learn that the OP was in talks with them all along - and still no evidence from either parties have been published here. But there we are, seems like it’s concluded, whether or not we receive proof is another story

This whole thread was started to fight Deloro because @bp54 said they were cheating players and other accusations. This thread ends with @bp54 joining deloro. 

What irony!!!

[lucks_maximus]

2 minutes ago, cocopop3011 said:

Great to hear! Would you post proof of your settlement below please that would be great - just so we can see that the casino accepted fault and we can conclude this altogether. I was about to reach out to the casino which is why I asked for your username - but yes please post anything you have below to back up your case so future members can also be warned - since that is what you wanted

Settlement is not an admission of fault, is it? Also probably came with an NDA 

[Blackjax]

1 minute ago, lucks_maximus said:

Settlement is not an admission of fault, is it? Also probably came with an NDA 

Going by the mood of this thread and especially @bp54 who supports AI, it's not.

This is what AI says- Correct, a settlement is generally not an admission of fault or liability. It is typically a legally binding "compromise" designed to resolve disputes, avoid the high costs and uncertainty of a trial, and "buy peace". The agreement usually explicitly denies any wrongdoing by either party. 

[bp54]

12 minutes ago, cocopop3011 said:

Great to hear! Would you post proof of your settlement below please that would be great - just so we can see that the casino accepted fault and we can conclude this altogether. I was about to reach out to the casino which is why I asked for your username - but yes please post anything you have below to back up your case so future members can also be warned - since that is what you wanted

I understand your request, however, as I previously mentioned, the agreement reached with the casino is strictly confidential. As a man of my word, I intend to fully honour that commitment. The fact that I am here publicly stating that we have reached a satisfactory solution is, in itself, proof that the matter has been resolved.

My goal in bringing this case forward was to alert other players and seek justice, and I feel that has been achieved. I ask that you respect my privacy and the confidentiality terms of the settlement. You may now close this thread as 'Resolved', as there will be no further complaints from my side.

 

Thank you for your support.

[cocopop3011]

7 minutes ago, bp54 said:

I understand your request, however, as I previously mentioned, the agreement reached with the casino is strictly confidential. As a man of my word, I intend to fully honour that commitment. The fact that I am here publicly stating that we have reached a satisfactory solution is, in itself, proof that the matter has been resolved.

My goal in bringing this case forward was to alert other players and seek justice, and I feel that has been achieved. I ask that you respect my privacy and the confidentiality terms of the settlement. You may now close this thread as 'Resolved', as there will be no further complaints from my side.

 

Thank you for your support.

That’s a shame - it doesn’t prove nothing to the readers unfortunately. We are still none the wiser as to which party was in the wrong here. And you have begged us to change our CasinoRank over and over again and the one thing you could submit here to prove the casino was as rogue as you and @Flatzem888 claims it is you won’t post.

Anyway enjoy your winnings. 

[cocopop3011]

17 minutes ago, lucks_maximus said:

Settlement is not an admission of fault, is it? Also probably came with an NDA 

The casino wouldn’t settle if the player made the bets, if the casino had proof the player made the bets why would they settle. But the question is did they actually settle because we have absolutely no proof of this.

 

And OP has consistently lied throughout the case - wasted AGs time when all along he has been in contact with the casino for a settlement. 

[Potatohead]

I just read the past 2 pages, mentioning "help of AI"/"support of AI" even if you just let an AI evaluate all of OP's statements, AI judges it as extremely unlikely with bazillions of reasons.

But hey, a max win is also extremely unlikely, yet I hit em twice last year