jonnyveikko2006

Also worth noting, the €200 they returned also disappeared. If they were being fair, they would have let me keep it.

Ha I knew there was something fishy about you.

May 5 to July 3 – that's two months for a preliminary ruling. Then another few weeks for the final. I'm not harassing – I'm just not done yet. I’m not quite sure why this bothers you so much, do you work for wildz?

Harassment isn't the goal – documenting my case is. If the evidence makes them uncomfortable, that's on them.

Thanks, I appreciate your honesty and your time. I know we don't see it the same way – and that's fine. I've filed with AGCCS and will wait for their decision. Whatever happens, I'm grateful for the discussion and the different perspectives. Good luck to you too!

Nope and after they returned it into my account, I didn’t touch it cause my case with ecogra was still pending. Now the money has disappeared…

The law says unclear rules go against the person who wrote them. Wildz wrote 'per spin.' They only changed it after I complained. That's on them.

EXACTLY!!!

I get what you're saying, the spin triggers the feature. But a feature purchase is still a direct buy-in, not a spin where reels roll and symbols land. The game interface itself showed 'Bet: €0.20' and 'Feature Price: €200' separately. If it was a spin, they would have displayed the total as a spin, not as two different values. That's the distinction.

I get what you're saying, and I appreciate you taking the time to explain it. I understand that most casinos treat bonus buys as not allowed during active bonuses, and I'm not arguing that the rule doesn't exist. The reason I'm still pushing is this: The rule at the time said 'per spin.' Not 'per feature purchase.' Not 'per transaction.' That's what I agreed to. Wildz later changed the wording – and that's what bothers me. If a rule needs to be changed to cover a situation, it means the original rule didn't clearly cover it. And if it didn't clearly cover it, how was I supposed to know it applied? I respect your view, and I'm not expecting you to agree with me – just sharing why I see it differently. Thanks again for the input

If it was never allowed, why did the system allow it, why did they approve my withdrawal, and why did they return only the €200 instead of keeping it all? That's not consistency – that's picking and choosing what suits them.

Clarification doesn't change the wording from 'spin' to 'transaction.' And it doesn't require returning the €200.

Exactly. They let you do it, but if you win, they change the rules.

Exactly my point. The system allowed it, no warning blocked it, and I trusted it. If they don't want players buying features on bonus, they should block it – not allow it and then change the rules afterward.