Should demogame be the same as realgame? Casino said that they are not

[PII]

I faced a bug in a slotgame, the same bug was in real game and in demo game. I screenrecorded the problem  in demogame and sent that to casino and below is the casinos answer. 

”Please note that the screen recording you shared was taken from the DEMO version of the slot, which does not reflect real-money gameplay ”

So is it real, that the demogames are not the same? I asked casino whats the difference, but they did not answer. I have always thought that demogames should be the same, otherwise its a scam to get customer to play real game? 

[Afi4wins]

I have said since many years ago that demo mode play is never the same as real mode play. Experienced players, like myself for one, can see the difference in the gameplay and the results obtained in demo play - they are always so much looser and much easier to get good wins!

Why? Maybe mainly because the actual RTPs of a game, any game, are not the same at any one time. The RTP in real mode is so much more condensed and heavier (more traffic) whilst in demo mode they are not.

No one can say for certain or know the actual reasons, but I do believe that the above is only one of the reasons.

[cocopop3011]

3 hours ago, PII said:

I faced a bug in a slotgame, the same bug was in real game and in demo game. I screenrecorded the problem  in demogame and sent that to casino and below is the casinos answer. 

”Please note that the screen recording you shared was taken from the DEMO version of the slot, which does not reflect real-money gameplay ”

So is it real, that the demogames are not the same? I asked casino whats the difference, but they did not answer. I have always thought that demogames should be the same, otherwise its a scam to get customer to play real game? 

This has been brought up so many times in the past about the differences between real and demo mode, and they should be the same.  Were you able to screen record the bug in real mode to show them? What was the bug?