Does this look normal folks? From my friends at.....

[Johnnygotthebone]

Does this look normal to anyone? Following a 250 dollar deposit.

 

I am not starting trouble Val, just sharing a screen shot. I will leave you to decide.

 

And please guys.... This is legit. Send it to whomever you please.

[ValDes]

Hehe! Congrats, Johnny, seems like you have the biggest bonus in the history of online gambling!

[cocopop3011]

So does this mean you have been credited Johnny?

[Johnnygotthebone]

This mean .......I don't want Val to ban me so I will keep my mouth shut!

 

Something is wrong with this place.

[yapro]

This mean .......I don't want Val to ban me so I will keep my mouth shut!

 

Something is wrong with this place.

Valdes of course not ban you if you tell us the truth, otherwise how you would like to get out opinion, if we do not know everything?!

[Johnnygotthebone]

Ok yap. Here is the truth in my opinion. Videoslots.com has problems with their software.

 

This is just one of the problems. The other closed thread exposed them again.

 

I am waiting for Val to re open thread after his expert confirms my picture is 10000000% legit.

 

All my snap shots are legit.

 

For what it's worth..... I have no idea how to even see a snap shot on a PC. Lol

 

When I plugged iphone in and doña back up, I don't see anything???? That's how computer literate I am. Lol

[Johnnygotthebone]

Omg!!!!!!!!!!!!! I got 20 free spins!!!!!!!!! Omg. I will now pull the rest of of remaining hair off my head!!!!!!!! Omg. 20 free penny spins!!!!! Omg.

 

Hi Johnny,

 

Our dev-team have looked into this issue during the day with the bonus balance on mobile phones. There was an error on our mobile platform in how we displayed the bonus balance. The balance showed free spins and bonus together but not added together. This however did not cause any impact on game play.

 

Basically, if you had a bonus balance of $6.91 and a free spins bonus balance of $0.6 the bonus balance on mobile phones showed $69160 instead of $7,51.

 

We apologize for the inconvenience and thank you for bringing this to our attention.

 

As a reward, we have given you 20 free spins in Rook's Revenge.

 

Regarding your claim on Merlin's Millions, we have gone through all your spins and wins. The screen shot you have sent don't match any of them. We are waiting for Nextgen to issue an offical statement which we will forward to you.

 

 

Best Regards,

 

John

Customer Service

Videoslots.com

[cocopop3011]

Sorry, it was my fault for bringing the other matter up in this thread I thought that's what was Johnny showed us. If we could keep that matter seperate guys I'd really apprecieate it.

 

And as I cause the confusion I of course will take the blame if Valdes is mad! After all... He can't shout too much at a pregnant lady!!! :D

 

To be honest I don't quite understand what happened with this screenshot Johnny...so was the bonus in your screenshot not supposed to be that much! I was thinking that's a lot of wagering to do if it was.

I mean I know you fly through your wagers with your impressive high rollers but by anyone's standards it would gave been a BIG bonus!

[Johnnygotthebone]

No coco.... I just pointed out that it is possible for a computer to make a mistake.

 

That particular casino has made two.

 

One has been admitted to now and I was rewarded 20 free penny spins. I am so happy

[MaestroDA]

Did the issue with the bonus balance happen before or after the Merlins Million issue?

 

I play at this casino, and have never had any problems with them.

[Johnnygotthebone]

The bonus balance was way before. One or two deposits before. I figured it wAs nothing. Little did I know it would me with disastrous results.

 

But on a positive note, I got twenty free penny spins. That's so generous of them. Free. I don't even have a wager requirement. I emailed them and said Ty.

 

I am happy U never had a problem. Good for u. I did have a big problem. But on another closed thread waiting for justice.

 

You wanna know what the funny thing is guys, i would have kept playing there if they were on my side. As a buffer between me and nextgen, they failed me.

 

Imagine my problem was a 100k payout??????? Wow

[ValDes]

Johnny,

 

You should realize that software issue and glitches do happen from time to time! Even with the best software and IT providers in the world like Microsoft, Apple, Facebook or Google to name a few. I'm and IT, have over 11 years of experience and can confirm that I still wait for the perfect software to appear! The one which never breaks, which never stuck, which never crashes! 

 

Please, try to behave like a grown up if possible! We are all serious people here, none of us is lucky when losing or have an issue with a casino, but you won't see us bashing around this forum the way you do it lately! I know it's difficult to be calm when an issue arise but trust me mate, that's the only right way! And you can't even imagine how much it cost me till now to let you do what you are doing lately! People have been banned from this forum for half of the insults and harsh words used in some of your posts and you... You are just a fantastic high roller, who's unfortunately having gambling issues and troubles with controlling his anger. Sorry to say that, but that's what I'm thinking Johnny.

 

If you intend to stay as part of our awesome and friendly community, you must do something and change the way you interact here. No more compromises shall be done. Please, have that in mind when posting from now on!

[Johnnygotthebone]

Ok Val

[cocopop3011]

Did you win from your free spins

[Johnnygotthebone]

Did you win from your free spins

 

 

Lmao!!!!! Lmao. I won't even bother. Lmao

[cocopop3011]

Just trying to add a bit of happiness to the thread Johnny

 

And to all gamblers who are not 'High Rollers' - some of which would be happy to receive 20 free spins!

 

It's certainly not something we laugh at!

[Johnnygotthebone]

I am laughing at the actual /0 free spins Coco. I sent them a very friendly email examining exactly what they can do the the 20 free penny spins they gave me. A friendly email that made justified my decision not even even bother logging on to play them.

 

Soon I will be a small roller. I do not think it is worth it to wager as high as I do online. Somehow it is not fees able. Sure I win a few K here and there and lose a bit here but it's not as rewarding as a 100 dollar slot in a brick and mortar.

 

I play 0 today. Ever since my pleasant ordeal I can honestly say I don't feel like playing anything. Dunno.

 

I may just do what y'all do.... Deposit 10 bucks and try to win 50 while driving to work. Betting heavy on these places does not please me like it used to.

 

 

Time will tell

[cocopop3011]

I am laughing at the actual /0 free spins Coco. I sent them a very friendly email examining exactly what they can do the the 20 free penny spins they gave me. A friendly email that made justified my decision not even even bother logging on to play them.

Soon I will be a small roller. I do not think it is worth it to wager as high as I do online. Somehow it is not fees able. Sure I win a few K here and there and lose a bit here but it's not as rewarding as a 100 dollar slot in a brick and mortar.

I play 0 today. Ever since my pleasant ordeal I can honestly say I don't feel like playing anything. Dunno.

I may just do what y'all do.... Deposit 10 bucks and try to win 50 while driving to work. Betting heavy on these places does not please me like it used to.

Time will tell

Just because your only depositing 10 doesn't mean you can only win 50 as many of our members have proved over and over again - you never know you might even surprise yourself and like it.

 

Good luck though mate - hope u win

[Johnnygotthebone]

Even if I win 10000000 dollars. I want nothing from them!

[cocopop3011]

Even if I win 10000000 dollars. I want nothing from them!

I meant at any casino!

[ValDes]

Even if I win 10000000 dollars. I want nothing from them!

 

Really? I'll take it then!

[Johnnygotthebone]

I calm now Val. No more childish behaviour.

 

Can u please reopen the locked thread. I will behave. I have some news to post.

[ValDes]

I calm now Val. No more childish behaviour.

 

Can u please reopen the locked thread. I will behave. I have some news to post.

 

Have just received news from Lucas from VideoSlots regarding a statement from NYX about your case. The thread will be reopened tomorrow and both parties will get the opportunity to state their opinions there. All I ask you is to be just a little more patient.

[Johnnygotthebone]

Ok Val. Ty again for your efforts

[Johnnygotthebone]

I believe I have been banned from the other forum.

 

Doesn't matter anyway.

 

Did nextgen send final result to u Val. If they post on other forum, i can not reply!