pinnit2015 Posted December 3, 2019 Share Posted December 3, 2019 Dum di dum...PO's support is amazing. Nearly a day to respond to their own offer and still nothing. Bar the L&L group, customer support has fell down the well in recent years. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted December 5, 2019 Share Posted December 5, 2019 On 12/3/2019 at 8:29 PM, pinnit2015 said: Dum di dum...PO's support is amazing. Nearly a day to respond to their own offer and still nothing. Bar the L&L group, customer support has fell down the well in recent years. These guys have probably the worst CS i've seen - i think the free 50 was just to get you to login and i love the way they say 'stop by our daily offers' No - how about you honour the promo you sent out. Like, how long does it take to investigate and why does the promo team need to be involved? Email corrected? Huh? Maybe if they spent less revenue on their ***** TV adverts and more on their internal communications/training the world would be a better place. Thank you for your email.. I have forwarded your email to the department responsible. You will receive an e-mail as confirmation after it has been verified and your e-mail address corrected. Perhaps you will stop by the daily offers by then. Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted December 6, 2019 Share Posted December 6, 2019 11 hours ago, pinnit2015 said: These guys have probably the worst CS i've seen - i think the free 50 was just to get you to login and i love the way they say 'stop by our daily offers' No - how about you honour the promo you sent out. Like, how long does it take to investigate and why does the promo team need to be involved? Email corrected? Huh? Maybe if they spent less revenue on their ***** TV adverts and more on their internal communications/training the world would be a better place. Thank you for your email.. I have forwarded your email to the department responsible. You will receive an e-mail as confirmation after it has been verified and your e-mail address corrected. Perhaps you will stop by the daily offers by then. I believe this is OJO? They do that to me as well, I receive an email, when I actually go to Daily offers/Kickers, then nothing - If I chat to live agents, then maybe I am not eligible since its not in my kickers, now why is the email being sent? And they take forever to respond you know, can take a good few hours. Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted December 6, 2019 Share Posted December 6, 2019 @pinnit2015 - You know what is the worst with CS When they ask you to email support stating the issue, I mean really? Then why the Helll are you then here on live chat? Why cant you just inform the relevant support team about my query? This really gets to me and frustrates me. pinnit2015 1 Quote Link to comment Share on other sites More sharing options...
ValDes Posted December 6, 2019 Share Posted December 6, 2019 3 hours ago, Fiekie247 said: @pinnit2015 - You know what is the worst with CS When they ask you to email support stating the issue, I mean really? Then why the Helll are you then here on live chat? Why cant you just inform the relevant support team about my query? This really gets to me and frustrates me. In certain situations live chat hosts are actually obliged to do that, you know, follow some internal policies and procedures.... But yeah, for the common issues they could always create a ticket from the chat session and forward the matter to the relevant department in charge, all that in a blink of an eye. Fiekie247 1 Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted December 7, 2019 Share Posted December 7, 2019 On 12/6/2019 at 8:23 AM, ValDes said: In certain situations live chat hosts are actually obliged to do that, you know, follow some internal policies and procedures.... But yeah, for the common issues they could always create a ticket from the chat session and forward the matter to the relevant department in charge, all that in a blink of an eye. Maybe it's cos a lot of it is farmed out, I dunno. I've always thought, and not just casino wise, that customer support should be empowered (within limits/boundaries) to have a decent bit of leeway to make decisions - otherwise you simply rile people up. To conclude - got the 50 but reckon they nerfed the RTP as it lasted for about 75 quids on Bonanza. Quote Link to comment Share on other sites More sharing options...
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joannadelaronde334 Posted April 13, 2020 Share Posted April 13, 2020 6 hours ago, Fiekie247 said: Platin Casino - Easter Promotion Quickspin slots - Just open the game Sakura Fortune - 5 spins Tokyo Go : Wild Chase - 5 spins Northern Sky - 10 spins Fairy Gate - 5 spins Wager = x75 Thats pretty cool that they offer it on several games, but that wagering is double to what most casinos offer Any better suggestions? Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted April 13, 2020 Author Share Posted April 13, 2020 9 hours ago, joannadelaronde334 said: Thats pretty cool that they offer it on several games, but that wagering is double to what most casinos offer Any better suggestions? Still worth a shot considering they're all free! Quote Link to comment Share on other sites More sharing options...
Poly Posted May 9, 2020 Share Posted May 9, 2020 On 4/14/2020 at 1:20 AM, cocopop3011 said: Still worth a shot considering they're all free! even if wager requrments are bigger,my advice is to play with Max allowed bet in terms of the casino exact bonus rules. this is the best strategy... even if it looks stupid at you have to wait for math variables to show their strength.it is really drastic method to don't have to watch on WR.Please ask me if it is still not understandable. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted May 10, 2020 Author Share Posted May 10, 2020 On 5/9/2020 at 5:25 AM, Poly said: even if wager requrments are bigger,my advice is to play with Max allowed bet in terms of the casino exact bonus rules. this is the best strategy... even if it looks stupid at you have to wait for math variables to show their strength.it is really drastic method to don't have to watch on WR.Please ask me if it is still not understandable. Not sure sure I understand your post sorry? Quote Link to comment Share on other sites More sharing options...
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Afi4wins Posted December 2, 2020 Share Posted December 2, 2020 50 minutes ago, Fiekie247 said: Caxino Casino - 50 free spins no deposit on Gamomat Book of slot. Good Luck Having problems with their website...stuck after doing the capcha! Anyway, there's no 50 no-deposit free spins anywhere...only 100% + 100 free spins offer...where do you get that offer mate? Same with that 25 free spins offer too. What software do they have??? niran 1 Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted December 2, 2020 Share Posted December 2, 2020 5 minutes ago, Afi4wins said: Having problems with their website...stuck after doing the capcha! Anyway, there's no 50 no-deposit free spins anywhere...only 100% + 100 free spins offer...where do you get that offer mate? Same with that 25 free spins offer too. What software do they have??? Do you have an account with them? I just logged in and then claimed them. I made 2 deposits before, but havent in the last 3 months, maybe only for depositors or have had an account for a short while. I think they are one of the casino that has everything, better than slotsmillion and 95% of all providers as I can see. They sister site to Wildz casino. Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted December 2, 2020 Share Posted December 2, 2020 17 minutes ago, Fiekie247 said: Do you have an account with them? I just logged in and then claimed them. I made 2 deposits before, but havent in the last 3 months, maybe only for depositors or have had an account for a short while. I think they are one of the casino that has everything, better than SlotsMillion and 95% of all providers as I can see. They sister site to Wildz casino. No, that was my first visit to their website...wanting to see more details on their games, offers and whatnots. Three attempts made and all three times got stuck after doing the capcha...so goodbye Caxino! niran 1 Quote Link to comment Share on other sites More sharing options...
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Afi4wins Posted April 15, 2021 Share Posted April 15, 2021 On 12/2/2020 at 4:23 PM, Fiekie247 said: I think they are one of the casino that has everything, better than SlotsMillion and 95% of all providers as I can see. They sister site to Wildz casino. I visited their website again tonight but it simply won't let me view what games or providers they are having...it won't go beyond that stupid landing page! Anyway, I checked the casino review section here and saw that Caxino hasn't got Playtech games...so no go for me. Quote Link to comment Share on other sites More sharing options...
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