Grand Parker/Loco Panda/OnBling/ Classy Coin/ Begado - what is going on with these casinos?

[dcrocie]

Hi all :-)

i hate to be the guy with the BAD NEWS ! but Begado's says their servers are done, they are updating, going live,

THIS IS A BULL...... Can anyone tell me ?? what a BAD CHECK FOR $225.20 THAT BOUNCED AT MY BANK "ACCOUNT CLOSED" HAS TO DO WITH SERVERS???????????? NOTHING.....& TONY MUST WORK 24 HOURS A DAY......... he says not to worry about it ....... WELL ITS NOT HIS MONEY!!!!!!! got bounce charges over $100.00 because of this returned check .......... GOOD COMPANY ......... BULLSH****T ..... JUST ANOTHER BUNCH OF SCAMMERS RUNNING AWAY WITH EVERYONE'S CASH .............REALLY SAD!!!!! SORRY I HAD TO LET THIS BE KNOWN!!!!!!!!

David Crocie

[email protected]

 

SORRY for ALL YOUR LOSSES!!!!!!!!!! :-(

[dcrocie]

Smart, smart girl! Now you know why I've chosen that particular name for the thread!

Too many coincedences here IMO, but still s dense fog all over it!

 

 

hi

Begado had Fed-ex deliver my withdrawal check ...... $225.20 GOOD HUH :-) ... NOT!!!!!! IT BOUNCED!!!!!! JUST ABOUT THE TIME THEY WENT OFF LINE ......... "ACCOUNT CLOSED" they ran off with the money is my guess........

David

[email protected]

[nitehawk32]

I had over 18,000...at loco panda. It has been down over two weeks....same freaking message everyday....and talking to "kathleen" gets you nowhere. Do we have any recourse or way of getting our money out?

[ValDes]

hi

Begado had Fed-ex deliver my withdrawal check ...... $225.20 GOOD HUH :-) ... NOT!!!!!! IT BOUNCED!!!!!! JUST ABOUT THE TIME THEY WENT OFF LINE ......... "ACCOUNT CLOSED" they ran off with the money is my guess........

David

[email protected]

 

Hi dcrocie and welcome to the AskGamblers forum!

 

I'm really sorry you have issues with Begado, but you as you see, this is place is completely free to share your feeleing! I have only one request - please don't post one and the same so many times, please!

[ValDes]

Hi nitehawk32 and welcome to our forum!

 

You could submit a complaint via our complaint system here, although I'm not quite sure it will work out in this situation!

 

If this terrible mess continues that way, well I'm afraid we will face one of the biggest casino fiascos in the entire online gambling history!

[alexva]

It was the last chat conversation with that girl Kathleen. I am threatening them every day with hard words. We can do great pressure on them:

 

 

Kathleen: Hi, the casino is currently going through an upgrade, I'm sorry for the inconvenience, we'll be back ASAP Hi. Don't worry we are here for you if you need anything else

you: How many days you will post the same here.? We are not fools. You want to scam us

Kathleen: Our finance is taking care of all clients with active balances, it is a bit busy because of the the amount of clients, please have patience

you: We will have to carry this issue to a Criminal Online Center to look for a solution.

Kathleen: I am sorry you feel that way, but we are doing everything in our power to get the system back online from the update and finance to get to all clients

you: Ok, I like your sinceres words

you: I will wait until 2 weeks limit in order to proceed with a complaint

you: because it is not a normal upgrading

Kathleen: Hopefully all of this will be resulted before this

you: it has around more than 18 days

you: Ok, I value your sincere words

you: Good Luck in you hard work

you: You must be tired to be here

you: hearing many peoples asking for the same. We all are tired. We wish the end of the chapter.

you: Dont you rest any day?

Kathleen: When I can

you: I am surprised that you dont rest any day of the week here

you: answering a lot of people.

you: which is your day off?

Kathleen: I have my time off just like any other person don't worry about me

Kathleen: I am sorry I am not answering I am taking other chats as well. IF you did send an email to finance they will get to your email as soon as possible

you: no problem I just was surprised

you: I will taking care of this not to finance because they seems to be death

Kathleen: They are trying to get to through all the emails they are receiving, I know it seems painfully slow but they are working on it as fast as they can

you: they just ignore all my messages. I am taking care of this issue to others fields yet

you: Ok, not more waste of your time

you: go to others chats

Kathleen: Have a good day. Again we apologize for the inconvenience

you: no problem I only need my money back

you: if you will shut down your casino

Kathleen: That is completely understandable

you: 2 more weeks

you: bye

Kathleen: Good day

[austy2012]

ok so its day number 18 , what the ***** is going on ???This is getting beyond a joke - A SCAM !

[pekys]

Transcript of chat with 'Kathleen' at Classy Coin today for anyone interested:

 

 

We are currently going through an upgrade. Please check back tomorrow for updates. We will publish the time that it will be completed when more information becomes available. Sorry for the inconvenience, please accept our sincere apologies. Classy Coin Management

You are now chatting with 'Kathleen'

Kathleen: Hi, how can I help?

you: Hi Kathleen

you: I'm trying to follow up on a withdrawal that has not been processed, are you able to help?

Kathleen: the casino is currently going through maintenance, I'm sorry for the inconvenience, we'll be back ASAP Don't worry we are here for you if you need anything else

you: do you know when I can find out as Casino has been down for a week now?

Kathleen: Not at the moment, our technical team are doing their best

you: I'm looking at submitting a complaint on http://www.askgamblers.com/submit-complaint-p47 I'm reading a lot of concerns of players not getting their money back

you: is it true your group of casinos has gone bankrupt and you are taking everyone's money, this is what it says on the casino internet forums

Kathleen: As we are doing an upgrade we can not file the forms

Kathleen: That is not true at all

you: Have a look at this: http://www.askgamblers.com/forum/topic/2137-grand-parkerloco-pandaonbling-classy-coin-begado-what-is-going-on-with-these-casinos/page__st__20

Kathleen: I'm sorry, every day we explain that we will return your money, please be a little patience, we are trying our best, and doing our best to fix situation, but we don’t have access at the moment to the system

you: People are saying their check's are bouncing - not honored

Kathleen: We have not sent any since we have begun the upgrade.

Kathleen: Please belive the source that we will give you the money that you deserve once we are up and running

you: Have a look at what this person said at the link I sent you: Posted 02 December 2012 - 09:07 AM Hi all :-) i hate to be the guy with the BAD NEWS ! but Begado's says their servers are done, they are updating, going live, THIS IS A BULL...... Can anyone tell me ?? what a BAD CHECK FOR $225.20 THAT BOUNCED AT MY BANK "ACCOUNT CLOSED" HAS TO DO WITH SERVERS???????????? NOTHING.....& TONY MUST WORK 24 HOURS A DAY......... he says not to worry about it ....... WELL ITS NOT HIS MONEY!!!!!!! got bounce charges over $100.00 because of this returned check .......... GOOD COMPANY ......... BULLSH****T ..... JUST ANOTHER BUNCH OF SCAMMERS RUNNING AWAY WITH EVERYONE'S CASH .............REALLY SAD!!!!! SORRY I HAD TO LET THIS BE KNOWN!!!!!!!! David Crocie [email protected] SORRY for ALL YOUR LOSSES!!!!!!!!!! :-(

Kathleen: We do not steal money that is rightfully yours

Kathleen: I understand frustrations, but we are working on fixing the issues at hand

you: Can you please tell me the maximum time this should take? 1 week, 1 month?

Kathleen: I can not talk on an individual basis so I do not know every case

you: I have almost $5000 in my account.

Kathleen: We will update each and every player as soon as we are back on track

you: Although I tried to withdraw $3000 which was the maximum however it has not come through after 14 business days.

Kathleen: at the moment we are running maintenance of all our systems,

you: how long will it take to complete - it has been 2 weeks now.

you: I think more than 2 weeks

Kathleen: Unfortunately I don't have that information at this time

Kathleen: I sincerely hope soon

you: This does not sound good. Very similar to responses other players have received at link I sent you.

Kathleen: I promise you we are working on it 24/7 so that we can hopefully be up within the next couple of days or the week

you: Have a look at this post: ValDes Gambling Guru Moderators 706 posts LocationAt the world's end! Posted 02 December 2012 - 09:16 PM Hi nitehawk32 and welcome to our forum! You could submit a complaint via our complaint system here, although I'm not quite sure it will work out in this situation! If this terrible mess continues that way, well I'm afraid we will face one of the biggest casino fiascos in the entire online gambling history!

Kathleen: LIke I said, I cannot go through every case you find online. We are working on updating and working as fast as we can around the clock

Kathleen: Please give us the time to fix it

Kathleen: We want it to be as great as possible for you

you: Ok, well thankyou, I hope you have been honest in your answers and the casino and my balance will reappear soon along with everyone else.

Kathleen: I have indeed been honest

[ValDes]

There isn't any official information from any of those casinos, stating financial problems or so! All that's clear enough for the moment is that we talk about a technical issue. So, what can advice all of you is to try to be cool, don't act impulsive and to wait until the fog clears!

[Marco]

There's really no reason to heckle the support staff like that. They are probably not the ones responsible. Do these casinos have phone support? Or maybe an email address dedicated for the cashier or management?

[austy2012]

IM ENTITLED TO MY MONEY HECKLE AS MUCH AS I WANT - ITS BEEN 20 DAYS MATE - 20 DAYS NOT 2

WHAT A JOKE

THEY ARE SCAMMERS !

[ValDes]

Still not a sign from an official statement from both RevenueJet and Affactive! I thought 20 days was more than enough for the management of these companies to give at least a word or two of what the heck is really going on with all these casinos! My experience tells me that such kind of treatement to customers is always ending with a big !

[alexva]

We really can consider this situation as an attempt to scam us. The chat window is closed and anyone (Miss Kathleen) is attending claims today. I have find out some interesting thing you should know. This Casino has 3 differents url: http://www.locopanda-star.com/, http://www.locopanda.me/ , http://www.locopanda.com/

 

It seems they are running away from players using all these url. I have sent my complaint to Neteller Complaint Department since one week. They replied me the following via email:

 

Dear Mr. XXXXXXXX,

Thank you for your E-mail. We have sent an inquiry to the merchant regarding the status of your concern below. It may take some time before the merchant can respond; your patience is greatly appreciated. Please advise if you receive the funds before our follow up - this will prevent unnecessary inquiries to the merchant.

Please note we can only inquire with the merchant on your behalf - we cannot arbitrate or provide collection services.

Should you have any questions or feel you have received this email in error, please contact our Customer Service Team available 24 hours a day, 7 days a week at http://help.NETELLER.com .

Kind regards,

 

Today I have sent again my message to their Complaint Department as follow :

Neteller Complaint Center

 

I am the owner of the account XXXXXXXXXXXX. I sent a transfer for the amount of 21USD to the merchant: LocoPanda 1-866-5639940

-21.00 Accepted 09-11-2012

I won in their casino the amount of 125USD that they promised me to pay in a time frame of 10 business days started

from 9 November.I cannot log in my casino account and an excuse that an upgrade is running was told me.

 

This suspicious process has more than 20 days running. They do not reply me any of my messages, have closed the chat windows, they have 3 differents url for their bussiness: http://www.locopanda-star.com/, http://www.locopanda.me/ , www.locopanda.com. This condition is not commonly seen for a trusted Online Casino. I start to think they want to steal my money for the amount of $146 ($21+$125 - my deposit and winnings). I checked in forums that this company Milore Consuting Ltd which is the owner of this casino has been involved in many gambler complaints. I dont want to carry this issue to a Criminal Complaint Center Online yet.

 

I want to apply for an official complaint against them. The deadline for my withdrawal was on November 26. I need at least a refund of my deposited money now. Please contact me any time about this urgent issue.

 

Best Regards,

[Luciana]

This thread caused an article!!

 

See in our news - http://www.askgamblers.com/technical-troubles-at-some-us-online-casinos-n5577

[Black Diamond]

Has there really been no update on this?

 

Here's what I don't understand: there are plenty of proven scam RTG casinos who continue to take money and never pay any of it out. If these guys were really just scammers, why wouldn't they just do that? By closing up shop they wouldn't have any more money coming in, and it's not like there's any government authority forcing them to close.

 

Don't get me wrong, there are better casinos out there, but if this is them scamming people then it's not a very smart tactic.

[ValDes]

All that nasty story reminds me as if I was some kind of fortune teller when writing the guide Casino licensing, regulation and certification – are they really so important?

Because NOW is the perfect time, when the licensing authority, responsible for the casino operations to intervene and try to give at least a plausible explanation of this whole ridiculous situation! In this case the licensing authority for all 5 casinos is one and the same - the notorious Curacao! So, it's about time to understand is this regulatory body is actually defending the truth and the rights of customers or is just going to wait and see how so many gambler's money are simply stolen!

Something more. I would like to know what the heck is doing the "mighty" company RealTime Gaming (RTG), with the glamorous slogan on their website "take gaming seriously" to proves at least once that it really deserves trust!

And at the end, I thought RevenueJet was a decent company, but please, how is it even possible to leave all your customers and affiliates without any information for more than 3 weeks now, and not to place at least a word or two on your website with a simple message????!!!

 

SHAME! This whole situation is a real shame!

Shame for all these casinos!

Shame for RevenueJet!

Shame for Curacao as a licensing authority!

Shame for Central Dispute System!

 

I'm totally disgusted and the only thing I can do for all ordinary gamblers, having become victims of that scandal, is to pray for them and to pray the casino servers will eventually come to life! One day, maybe!

[austy2012]

class action ANYONE ???

[ValDes]

class action ANYONE ???

 

What do you mean by this, austy?

[pekys]

There's really no reason to heckle the support staff like that. They are probably not the ones responsible. Do these casinos have phone support? Or maybe an email address dedicated for the cashier or management?

 

Not sure how you define this as 'heckling' these SCAMMERS owe me $5000.. Considering the circumstances I think I was over polite! Thanks for your valued opinion..

[pekys]

BTW = I'm in for the Class Action if you can figure out a way of making it work with these casinos all based in third world countries probably with zero laws on this type of thing.

[pekys]

good news, you probably all know but I just managed to log in, my balance is there and all looks ok. looks like it was a genuine thing after all!

[ValDes]

So, my dear friends! After almost 25 days all the aforementioned casino are back and running! Hip-hip-hooray!

 

Let's hope they have already taken the appropriate measures to prevent all their customers from future disasters!

[ValDes]

Ohhhh noooo. not again!!! This is not serious at all! These casinos are down again!

[Luciana]

Wow, lasted so long

 

Today, I received an email with - "Hi Guys, I'm happy to announce we're back" , so I just went to all 4 Revenuejet casinos and they are working perfectly, for now

[ValDes]

Yep, this morning (European time) I've just posted that everything is ok, and than all these casinos were down again! What the...?!?!? Anyway, for now they seem to be ok and running, but...I think all their customer will have just a thing in mind for the next couple of years

 

What is more important is what actually have happened indeed. Was it just a technical problem, a server issue, or something completely different? Is it RTG involved here in some way? So many questions, so many suspicions and so few answers... What do you think about all that mess, folks? Curious to hear your opinion...