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Posted
On 8/1/2020 at 11:36 AM, Chico28 said:

😂. Thanks for the insight it’s appreciated sorry for the lack of knowledge and understanding  just not use to some of the terminology and practices of online casinos. Might need some of that white label in the near future if this isn’t resolved enjoy your weekend. 

Update currently going through the we will refer you to the relevant department saga and wait for there update on your documents and your withdrawals, both withdrawals of £4808 and £2573 been pending on billion casino site since the 30/07/20 with the same response from live chat, phone call and email. 

  • 2 months later...
Posted

Hello Everone.

I have a major problem with Cherry Wins Casino. It has now been 10 days since i withdrew winnings, however, no winnings have arrived and starting to feel that i have been used. I keep getting same email message from the same person, and the same message saying its getting passed over to another team. 

I have proof of winnings as took a screenshot.

I would be most pleased if anyone out there has had the same issue as myself and if ever they recieved winnings.

Posted
16 hours ago, Popeye1568 said:

Hello Everone.

I have a major problem with Cherry Wins Casino. It has now been 10 days since i withdrew winnings, however, no winnings have arrived and starting to feel that i have been used. I keep getting same email message from the same person, and the same message saying its getting passed over to another team. 

I have proof of winnings as took a screenshot.

I would be most pleased if anyone out there has had the same issue as myself and if ever they recieved winnings.

Hey there and welcome to AskGamblers Forum :) 

The aforementioned Operator is UKGC licensed which means there is nothing to worry about and IF your verification paperwork is okay you will be paid. They are not listed on AskGamblers yet, which means that unfortunately you cannot use AGCCS and file a complaint against them, but you may refer your issue to their ADR entity which as far as I can see should be IBAS. 

Good luck and keep us posted in case you need further assistance. 

  • 11 months later...
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Posted
35 minutes ago, Blackjax said:

Which casino of this brand? 

I had a decent win at iWild Casino. on sunday, and til now only received a 400€ withdrawal out of 3-4 x 400€ 

Posted
5 minutes ago, daenyboi said:

I had a decent win at iWild Casino. on sunday, and til now only received a 400€ withdrawal out of 3-4 x 400€ 

They are a good casino but slow with withdrawals. You will get your payments. Expect  payments every 2 to 3 days. 

Posted
3 minutes ago, Blackjax said:

They are a good casino but slow with withdrawals. You will get your payments. Expect  payments every 2 to 3 days. 

Yeah i noticed before some days between withdrawals. my problem lies with me checking my email every 20 minutes, "did i get a withdrawal or not" kind of style But good to know. As i played on other altacore casinos before and i think iWild has the lowest withdrawal limits so far

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