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    My last withdrawal was...

    ValDes

    By ValDes
    in Ask Gamblers

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    ValDes Premium Member

    ValDes

    Posted
    • Author
    Posted

    Haha, Playtech's withdrawal policy applied over Microgaming and NetEnt casino?! That's cool, and I'm pretty sure the vast majority of their fans will be delighted to wait for 96 hours before their cashout even being processed. :p

     

    We have an od Bulgarian saying here "The wolf can change his skin, but his temper...never!" ;)

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    blondie
    blondie

    Made a 100€ withdrawal from Casumo about an hour ago, just received the money to my skrill!

    ValDes
    ValDes

    Hi friends! Inspired by a bunch of naughty boys in this thread, I decided to start this one! Let's share the experience and all around our last withdrawal, so that everyone can take benefits from t

    hajnrih
    hajnrih

    Another 100 euros a gift from my friend The Wishmaster. This months total from Mr.Green 800 euros     

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    keymastersav91 Newbie Gambler

    keymastersav91

    Posted
    Posted

    Hi im new here so please accept my apologies in advance if this post does not belong here..:)  I need some help about the wording of terms and conditions at casinos.I saw a promotion advertised for a free "No Deposit £5"  so i clicked the link that took me to a landing page and to sign up.I registered fine and got the 5 free straight away...and managed to get my balance up to £62 and had also wagered quite a lot as well.

           So i asked live chat how much wagering i had left and he told me "the wagering does not start until you make a deposit"????? It was 50x wagering on free bonus and deposit bonus....so i thought id try and bring the balance down a little before depositing to reduce wagering.....but lo and behold i got 2 bonus rounds on a slot game that paid me £208 and £179 which when i had had enough was told by the chat operator my wagering requirements were around the £19,000  mark.   I look through their bonus terms again and in the general rules i copied this ....."All winnings generated from the bonuses may be cashed out only after an amount totalling no less than 50 (fifty) times the bonus amount received has been wagered "

     

    When i looked at that i presumed that my wagering requirements would be 50x 5(bonus), i refused the deposit match bonus also.....am i reading the terms wrong and has anybody had issues with terms?? please help.   thanks in advance...

     

    :) Not sure if i can name the casino so i haven't....

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Hi im new here so please accept my apologies in advance if this post does not belong here..:)  I need some help about the wording of terms and conditions at casinos.I saw a promotion advertised for a free "No Deposit £5"  so i clicked the link that took me to a landing page and to sign up.I registered fine and got the 5 free straight away...and managed to get my balance up to £62 and had also wagered quite a lot as well.

           So i asked live chat how much wagering i had left and he told me "the wagering does not start until you make a deposit"????? It was 50x wagering on free bonus and deposit bonus....so i thought id try and bring the balance down a little before depositing to reduce wagering.....but lo and behold i got 2 bonus rounds on a slot game that paid me £208 and £179 which when i had had enough was told by the chat operator my wagering requirements were around the £19,000  mark.   I look through their bonus terms again and in the general rules i copied this ....."All winnings generated from the bonuses may be cashed out only after an amount totalling no less than 50 (fifty) times the bonus amount received has been wagered "

     

    When i looked at that i presumed that my wagering requirements would be 50x 5(bonus), i refused the deposit match bonus also.....am i reading the terms wrong and has anybody had issues with terms?? please help.   thanks in advance...

     

    :) Not sure if i can name the casino so i haven't....

     

    You could have started a new thread...but it really doesnt matter. We are here to help anywhere you post.

     

    Yes you can name the casino (just no links) - naming the casino will help. I can have a look into the terms for you then.

     

    I think I know which casino your talking about anyway. There are a few which offer no deposit bonuses but the wagering doesn't start until you deposit which is quite crafty really.

     

    If you could clarify a few things for me

    1) the casino

    2) have you deposited and how much

    3) did you accept a deposit bonus (I know you said you didn't but just to clarify again)

    4) if you deposited what was your balance at the time of depositing (as it may be a case of - whatever your balance was when you deposited it means the wagering would be 50 times that balance!)

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    Afi4wins Premium Member

    Afi4wins

    Posted
    Posted

    On behalf of valleys

     

    350 Euros @ Casino Saga

     

    Withdrawal pending I will keep you all updated

     

    Sharon and Valleys on the roll...at casinos I mean!  :D

    It's your turn these days, so enjoy it!  :good:

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    helenakp Premium Member

    helenakp

    Posted
    Posted

    Katy dear, my last withdrawal from Club Gold only took 1 day! :good: But that was just before they changed softwares. Now...lets see how long it takes for Sharon's payment to come in. Hopefully no longer than 4 days max!  ^_^

    well thats no bad at all,I will give it a try,thank you Afi  :smile:

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    ValDes Premium Member

    ValDes

    Posted
    • Author
    Posted

    and i think this is a long for new online casino...

     

    That's normal for a brand new casino. Actually, I would have been surprised if it gone processed faster than 2-3 days. ;)

     

    What bothers me is that they offer only one withdrawal method. That sucks big time and ruins all the other great features they have. :(

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    Afi4wins Premium Member

    Afi4wins

    Posted
    Posted

    and i think this is a long for new online casino...

     

    Hi Yapro!  :hi:

     

    I guess we have to give the new Club Gold a bit of teething time since changing over of softwares. 4 days for withdrawal is Playtech's standard, but Club Gold (Playtech) has done it in 1 day before...so let's hope they won't take longer than that.

     

    Just as Askgamblers needed some teething time too before this, right gals and guys?  ;)

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    That's normal for a brand new casino. Actually, I would have been surprised if it gone processed faster than 2-3 days. ;)

     

    What bothers me is that they offer only one withdrawal method. That sucks big time and ruins all the other great features they have. :(

    There are other options but they just aren't available yet. Live Help said they will be available soon

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Hi Yapro!  :hi:

     

    I guess we have to give the new Club Gold a bit of teething time since changing over of softwares. 4 days for withdrawal is Playtech's standard, but Club Gold (Playtech) has done it in 1 day before...so let's hope they won't take longer than that.

     

    Just as Askgamblers needed some teething time too before this, right gals and guys?  ;)

    Indeed! And Live Help have just confirmed its actually 4 business days, so with the weekend just gone really I am only on day 1/2 now!!

     

    As long as I get the money I really do not mind.

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    Afi4wins Premium Member

    Afi4wins

    Posted
    Posted

    Indeed! And Live Help have just confirmed its actually 4 business days, so with the weekend just gone really I am only on day 1/2 now!!

     

    As long as I get the money I really do not mind.

     

    Oh, I'm definitely sure you will get your money dearie!

    Club Gold has never failed me in over 12 years!  ^_^

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Valleys Update

     

    Casino Saga have requested documents for the withdrawal - I am in the middle of doing them for him now.

    I only pray he won't have a problem with his ID card.

    If he does....you may see a complaint be opened.

     

    Keep your fingers crossed for me guys...as I'm getting some new clothes out of his money so I really need this one to go through :D :D :D

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    So, how many days between the withdrawal has been initiated and documents were requested? Sorry for asking, Sharon, but I get lost a bit within yours and Valleys 'saga' at Casino Saga. ;)

    Okay my casino saga has all be spent...so we can forget that.

     

    Valleys withdrawal @ casino saga

     

    Withdrawal requested 1st June 2014

    Documents requested 2nd June 2014

    Documents sent 3rd June 2014

     

    No reply has been received since the documents were sent. Trying to get hold of live help has been a nightmare, so email sent to make sure documents were safely received no reply as yet.

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    Afi4wins Premium Member

    Afi4wins

    Posted
    Posted

    Doesn't sound good at all...in terms of casino support.

    An epic casino like Saga should be epic in customer support too!  :p

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Doesn't sound good at all...in terms of casino support.

    An epic casino like Saga should be epic in customer support too!  :p

    Agreed! They seem to be offline all the time!

    And if you send a message to them then you can't actually access the support section again because it just says - Thank you for your message you will receive a response shortly'

     

    Even logging in and out doesn't remove this message

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