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    Chipstars and allowing your reviews to remain viewable

    brassnuts
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    Jeanke08 Ultimate Gambler

    Jeanke08

    Posted
    Posted
    28 minutes ago, brassnuts said:

    So shall I submit an entirely new complaint tomorrow?

    Btw, Chipstars haven't replied since I sent the last batch of bank statements 4 days ago.

    yip, best thing you can do. I had to resubmit one as well for lack of entertainment the first time.

    They expect a detailed thesis🤣

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    brassnuts
    brassnuts

    They actually replied to me today! Fingers crossed this equates to something. 'We are contacting you regarding your withdrawals.We see that your withdrawals have been pending for a long time.We w

    brassnuts
    brassnuts

    Good news. It was rejected by mistake, apparently. I've just resubmitted it again.

    brassnuts
    brassnuts

    I even noticed that Bojan from Chipstars was viewing this thread and not a single word has been spoken by him. Nothing whatsoever. That speaks volumes.

    Posted Images

    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted
    39 minutes ago, brassnuts said:

    So shall I submit an entirely new complaint tomorrow?

    Btw, Chipstars haven't replied since I sent the last batch of bank statements 4 days ago.

    Yes please 🙂 Please explain everything as much as you can, then Your attachments to back it up. Once done let me know and I’ll chat to them to let them know I’ve asked you to resubmit. I can’t promise it will be accepted but we can try 🙂

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    brassnuts Fresh Gambler

    brassnuts

    Posted
    • Author
    Posted
    On 5/6/2024 at 1:28 PM, cocopop3011 said:

    Yes please 🙂 Please explain everything as much as you can, then Your attachments to back it up. Once done let me know and I’ll chat to them to let them know I’ve asked you to resubmit. I can’t promise it will be accepted but we can try 🙂

    Morning Coco, 

    Chipstars haven't replied for a week again even tho I've sent them an email every single day. So, I've resubmitted a complaint. Please God I hope they accept it!

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted
    53 minutes ago, brassnuts said:

    Morning Coco, 

    Chipstars haven't replied for a week again even tho I've sent them an email every single day. So, I've resubmitted a complaint. Please God I hope they accept it!

    I have made them aware you have submitted a new one. Let us know what happens please 😊

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    brassnuts Fresh Gambler

    brassnuts

    Posted
    • Author
    Posted

    Complaint rejected based on it being a repeat complaint... This is crazy considering how clear it is that this company is attempting to scam me.

    Chipstars do not even reply to me anymore.

    What on earth am I supposed to do?

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted
    30 minutes ago, brassnuts said:

    Complaint rejected based on it being a repeat complaint... This is crazy considering how clear it is that this company is attempting to scam me.

    Chipstars do not even reply to me anymore.

    What on earth am I supposed to do?

    Oh dear, I’ll have to ask them why tomorrow, can you show me what you wrote please? 

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    brassnuts Fresh Gambler

    brassnuts

    Posted
    • Author
    Posted

    I forgot to save what I wrote... Even after reminding myself 10 times.

    It was similar to what I wrote last time i.e. they have been delaying and delaying in between long periods of them not communicating. This time however, I added the fact that their most recent request is completely impossible to provide.

    It seems AG just think I wrote the same thing again which I absolutely did not.  This is what they said

    image.png.a8685f54dd92efbbccca68d7aac2348d.png

    I have sent an email to AG mentioning everything I mention here. Perhaps they will understand once they read that.

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted
    19 minutes ago, brassnuts said:

    Good news. It was rejected by mistake, apparently. I've just resubmitted it again.

    Haha yeah, I just spoke to them and was about to come and tell you to follow their instructions 😊 glad you got it sorted! 

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    brassnuts Fresh Gambler

    brassnuts

    Posted
    • Author
    Posted

    Soooo, Chipstars contacted me via WhatsApp today and they will be sending the money some time before Monday so I am told. I will update once it's received.

    Btw I cannot see the complaint thread anywhere. Do I need to put VPN back on to see it? i.e. is it region locked?

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted
    18 minutes ago, brassnuts said:

    Soooo, Chipstars contacted me via WhatsApp today and they will be sending the money some time before Monday so I am told. I will update once it's received.

    Btw I cannot see the complaint thread anywhere. Do I need to put VPN back on to see it? i.e. is it region locked?

    Well that’s great news! Hope they stick to their word. Did you re-submit your complaint? 

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    brassnuts Fresh Gambler

    brassnuts

    Posted
    • Author
    Posted
    1 minute ago, cocopop3011 said:

    Well that’s great news! Hope they stick to their word. Did you re-submit your complaint? 

    Ye I did and it was accepted etc. I just can't find it

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    Jeanke08 Ultimate Gambler

    Jeanke08

    Posted
    Posted
    4 minutes ago, brassnuts said:

    Ye I did and it was accepted etc. I just can't find it

    Maybe they negotiated behind the scenes...AG to not post the whole complaint if Chipstars paid you.

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted
    9 minutes ago, jan duchau said:

    Maybe they negotiated behind the scenes...AG to not post the whole complaint if Chipstars paid you.

    If you used a VPN to make the complaint, yes you’ll need to switch it back on to see it 😊

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted
    4 hours ago, brassnuts said:

    Morning,

    Monday has come and gone and another myriad of excuses along with it but still no payment... That said, apparently I will get paid today. I'll keep you posted.

    Was your complaint published? 

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