AskGamblers gives the reason for my complaint to a Neon54 theft that has not presented evidence

[RazorR]

I was playing "Adventures Beyond Wonderland Live" with the maximum bet on "Magic Dice" and my browser freezes. I don't receive the prize. 

I file a complaint on AskGamblers providing all the evidence and they agree with Neon54 who have not provided anything! 

Friends of AskGamblers, I have also left them a rating on Facebook for your disastrous work. 

I’m in contact with Casino Regulador Curacao Antillephone License.

 

 

[cocopop3011]

Hello and welcome to the forum, sorry it's not on better terms. I have just read your complaint, but there is not much I can do if we have received proof corresponding with the casino. Out of interest, what should the bet have paid out?

[Jeanke08]

So unfair!

Contact software/games provider and demand they provide you with legal proof so you can set next steps

[RazorR]

Hi and thanks for your welcome,

I don’t know the amount of the prize, but the bet was of 200€ in a 1-4999:1 multiplier.

Neon 54 gave me €200 as a bet and completely ignored me.

I don’t have respone of Playtech.

[RazorR]

No response

[RazorR]

I think this is an absolutlely *****

[cocopop3011]

On 5/30/2024 at 3:55 AM, RazorR said:

Hi and thanks for your welcome,

I don’t know the amount of the prize, but the bet was of 200€ in a 1-4999:1 multiplier.

Neon 54 gave me €200 as a bet and completely ignored me.

I don’t have respone of Playtech.

Hi again, sorry can you just refresh my memory quickly on what you wrote to Playtech? 

[RazorR]

Yes on the website

[RazorR]

13 minutes ago, cocopop3011 said:

Hi again, sorry can you just refresh my memory quickly on what you wrote to Playtech? 

[email protected]

 

[Afi4wins]

50 minutes ago, RazorR said:

[email protected]

 

As far as I know, Playtech does not entertain any direct enquiries from players. They only deal with casinos. Hence no response from Playtech so far.

[RazorR]

1 hour ago, Afi4wins said:

As far as I know, Playtech does not entertain any direct enquiries from players. They only deal with casinos. Hence no response from Playtech so far.

 

[RazorR]

On 6/4/2024 at 7:18 PM, cocopop3011 said:

Hi again, sorry can you just refresh my memory quickly on what you wrote to Playtech? 

Please, it would be possible to reopen the post about my gamble hurted?

[cocopop3011]

18 hours ago, RazorR said:

Please, it would be possible to reopen the post about my gamble hurted?

Sorry I'm not sure what you mean?

[RazorR]

I want to recover my money, nothing more. Do you understand me?

[RazorR]

hijos de *****

[Blackjax]

12 minutes ago, RazorR said:

hijos de *****

@cocopop3011 I think this guy is abusing. Please take action.

[cocopop3011]

21 hours ago, RazorR said:

I want to recover my money, nothing more. Do you understand me?

Then maybe you should calm down and explain yourself properly. What you write below does not make sense so unless you explain better we can’t help you. 

“Please, it would be possible to reopen the post about my gamble hurted?”

 

[RazorR]

1 hour ago, cocopop3011 said:

Then maybe you should calm down and explain yourself properly. What you write below does not make sense so unless you explain better we can’t help you. 

“Please, it would be possible to reopen the post about my gamble hurted?”

 

I thought you would help me recover my money that they blocked in my win, I'm not being abusive but it's very hard for me.

[cocopop3011]

2 minutes ago, RazorR said:

I thought you would help me recover my money that they blocked in my win, I'm not being abusive but it's very hard for me.

Can you please send me the link to your complaint so I can see what’s happened so far. 

[RazorR]

1 hour ago, cocopop3011 said:

Can you please send me the link to your complaint so I can see what’s happened so far. 

Yes of course, thanks.

https://www.askgamblers.com/casino-complaints/neon54-casino-max-bet-on-bonus-browser-frozen-casino-refuses-to-pay

[RazorR]

Well, I have no response and I will make it public. It’s an absolutely scam! ***** off, I’m turning crazy!!!

[RazorR]

On 6/7/2024 at 2:17 PM, cocopop3011 said:

Can you please send me the link to your complaint so I can see what’s happened so far. 

NP I’ll call the police

[cocopop3011]

13 hours ago, RazorR said:

Well, I have no response and I will make it public. It’s an absolutely scam! ***** off, I’m turning crazy!!!

Please note that during weekends, I work at a limited capacity, specifically Saturdays, as we are allowed a day off  

[cocopop3011]

3 minutes ago, RazorR said:

NP I’ll call the police

Feel free  No crime has been committed here other than your lack of patience.

[cocopop3011]

On 6/7/2024 at 2:28 PM, RazorR said:

Yes of course, thanks.

https://www.askgamblers.com/casino-complaints/neon54-casino-max-bet-on-bonus-browser-frozen-casino-refuses-to-pay

Okay so I have just checked and without speaking to the team because they are not working today, I can only assume that the casino sent them proof that the bet was paid correctly which is why they came to the conclusion to close your complaint. What proof do you have please that shows you were not paid correctly?