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hi, read down below, can they do like this? The only thing I thid was makin beats on sport an som live casino and won. They are just making it up? 
 

Please help me 

 

regard

 

peter 

 

 

Dear Peter,


We hope this message finds you well.
We regret to inform you that after careful review of your account activity, we have detected patterns consistent with value betting practices. 
Upon accessing our site and creating an account, you agreed to be bound by our Terms and Conditions (T&Cs). We draw your attention to clause 13 of the T&Cs, which states that “Rocketpot reserves the right to retain deposits if there is reasonable suspicion of manipulation of the system”. This forms part of our Fraud and Misuse Prevention Policy.
You will further note that our T&Cs allow us to reserve the right to void in full any wager if you, or any person or persons associated with you directly or indirectly influence the outcome of an event, to obtain an unlawful advantage (in accordance with clause 22.1.2). We have determined that your actions fall within this scope.

As you have engaged in fraudulent activities and breached our T&Cs, we are exercising our right to permanently block your account and confiscate your withdrawals and balance

Upon review of your account, we have noted that you have deposited a total of 273.62 USD and withdrawn 2,152.03 USD. As per our policy, we will refund your account balance, minus the withdrawal fees incurred.
To calculate your refund:
Account balance: $273.62
Minus withdrawal fees: $2,152.03
Refund amount: $0 (as the withdrawal amount exceeds your account balance)


Please note that this decision is final, and your account will remain closed. We appreciate your understanding and cooperation in this matter.
If you have any questions or concerns regarding this decision, please do not hesitate to contact our support team at [email protected].

Thank you for your cooperation.

Best regards,
Support Team @ Rocketpot
[email protected] 
<snip>

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3 hours ago, Blomkvist79 said:

hi, read down below, can they do like this? The only thing I thid was makin beats on sport an som live casino and won. They are just making it up? 
 

Please help me 

 

regard

 

peter 

 

 

Dear Peter,


We hope this message finds you well.
We regret to inform you that after careful review of your account activity, we have detected patterns consistent with value betting practices. 
Upon accessing our site and creating an account, you agreed to be bound by our Terms and Conditions (T&Cs). We draw your attention to clause 13 of the T&Cs, which states that “Rocketpot reserves the right to retain deposits if there is reasonable suspicion of manipulation of the system”. This forms part of our Fraud and Misuse Prevention Policy.
You will further note that our T&Cs allow us to reserve the right to void in full any wager if you, or any person or persons associated with you directly or indirectly influence the outcome of an event, to obtain an unlawful advantage (in accordance with clause 22.1.2). We have determined that your actions fall within this scope.

As you have engaged in fraudulent activities and breached our T&Cs, we are exercising our right to permanently block your account and confiscate your withdrawals and balance

Upon review of your account, we have noted that you have deposited a total of 273.62 USD and withdrawn 2,152.03 USD. As per our policy, we will refund your account balance, minus the withdrawal fees incurred.
To calculate your refund:
Account balance: $273.62
Minus withdrawal fees: $2,152.03
Refund amount: $0 (as the withdrawal amount exceeds your account balance)


Please note that this decision is final, and your account will remain closed. We appreciate your understanding and cooperation in this matter.
If you have any questions or concerns regarding this decision, please do not hesitate to contact our support team at [email protected].

Thank you for your cooperation.

Best regards,
Support Team @ Rocketpot
[email protected] 
<snip>

Hello and welcome to the forum, I'm sorry that it's not under better circumstances. 

Unfortunately, a casino is within their rights to do this if they have detected fradulant activites, However, let's try and gather a little bit more about which sports you were betting on and what live games you were playing. Maybe it would be helpful if you explained some of the bets you were placing and if there were any active bonuses?

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  • 2 weeks later...
On 3/16/2024 at 6:07 AM, TrueWolf said:

Hi, stop betting on these left sites, I bet on Fonbet and have had no problems with withdrawal

Please note that you are not allowed to advertise other sites, I have noted your last three posts and any future attempts may mean you account will be restricted from posting. 

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5 hours ago, cocopop3011 said:

Please note that you are not allowed to advertise other sites, I have noted your last three posts and any future attempts may mean you account will be restricted from posting. 

+ It seems Russian.

Although I have nothing against Russian people in general, sorry but do something about your leader first, we'll be more open and willing to help.

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