AskGamblers brand new contest! Take 5 EUR for every published casino review

[cocopop3011]

19 hours ago, Afi4wins said:

@cocopop3011 Here are a few:

https://www.askgamblers.com/online-casinos/reviews/betspalace-casino

https://www.askgamblers.com/online-casinos/reviews/spin-pug-casino

https://www.askgamblers.com/online-casinos/reviews/winown-casino

https://www.askgamblers.com/online-casinos/reviews/winzz-casino

 

For now Afi, we won't bee looking for reviews on these pages sorry. 

[jan duchau]

On 4/4/2024 at 11:09 PM, cocopop3011 said:

That's just how it is sometimes. If you're not happy you don't have to write reviews.

Did I shine unhappiness?

[jan duchau]

So...

I have reviewed Instaplay.com and Smokace.com, which you will see when you see it.

I'm having trouble with live support on Smokace.

Apparently she wants me to ask the one who reviews to give mine prescedence.

Favouritsm...I don't like and won't do that.

Still, thing is...even with my own screenshot from review page and the email send she refuses to give the gift.

I told her AG people are real busy this time of year, thanks to initatives like theirs and it could take upto two weeks.

Can't reason with her.

Is there an answer we should provide or is this normal way of doing business?

[cocopop3011]

40 minutes ago, jan duchau said:

So...

I have reviewed Instaplay.com and Smokace.com, which you will see when you see it.

I'm having trouble with live support on Smokace.

Apparently she wants me to ask the one who reviews to give mine prescedence.

Favouritsm...I don't like and won't do that.

Still, thing is...even with my own screenshot from review page and the email send she refuses to give the gift.

I told her AG people are real busy this time of year, thanks to initatives like theirs and it could take upto two weeks.

Can't reason with her.

Is there an answer we should provide or is this normal way of doing business?

I’m not entirely sure what you mean, this is the live chat at the casino? What exactly were you asking for? 

[Halo1008]

https://www.askgamblers.com/online-casinos/reviews/levelup-casino#review-652f01e53b59195886028703

[cocopop3011]

12 hours ago, Halo1008 said:

https://www.askgamblers.com/online-casinos/reviews/levelup-casino#review-652f01e53b59195886028703

 

12 hours ago, Halo1008 said:

https://www.askgamblers.com/online-casinos/reviews/levelup-casino#review-652f01e53b59195886028703

Hello and welcome to the forum!

Thank you for your entry, unfortunately, on this occassion it won't count. We require reviews to be at least 300 words and they have to be written within the same calendar month as the contest. 

However, please feel free complete new reviews and submit them for entry.

[jan duchau]

On 4/6/2024 at 10:47 AM, cocopop3011 said:

I’m not entirely sure what you mean, this is the live chat at the casino? What exactly were you asking for? 

Well Smokace has this offer:

1. prove with scrnshot you voted and get 100fs

2.prove you wrote a review which i did with these prntscrn's.

 

The 1st one went without fuss.

The second one, well they def want a prntscrn from  the review posted.

Not the the pieces of evidence I delivered

 

I told the live chat that reviews are way behind: from 14 days up to a month.

 

That's when the support agent said if it isn't posted between X and 96 hours I should contact support here at AG, explain situation and that AG's support has to give priority to my review, hence insinuating favouritsm.

I declined to to that, s is normal I think.

 

But in doing so, they aren't giving the 100FS.

[cocopop3011]

24 minutes ago, jan duchau said:

That's when the support agent said if it isn't posted between X and 96 hours I should contact support here at AG, explain situation and that AG's support has to give priority to my review, hence insinuating favouritsm.

Unfortunately this isn’t true. Reviews are published in date order and there are no exceptions for casinos that are running these promos. What date did you post your review? 

[jan duchau]

46 minutes ago, cocopop3011 said:

Unfortunately this isn’t true. Reviews are published in date order and there are no exceptions for casinos that are running these promos. What date did you post your review? 

06∕04∕2024 .... give it some hours and it'll be 10 days now.

As you can see in the thank you email I'm addressed with Jeanke08, which is not transparent, as I use jan duchau and janduchau at Forum and as username at casinos...mostly

[cocopop3011]

6 minutes ago, jan duchau said:

06∕04∕2024 .... give it some hours and it'll be 10 days now.

As you can see in the thank you email I'm addressed with Jeanke08, which is not transparent, as I use jan duchau and janduchau at Forum and as username at casinos...mostly

Okay, there will be a few more days waiting I’m afraid as I don’t think they are up to this date yet. Maybe try explaining to the casino that we have a back log currently and see if they’re any more helpful. 

[jan duchau]

1 hour ago, jan duchau said:

I told the live chat that reviews are way behind: from 14 days up to a month.

 

That's when the support agent said if it isn't posted between X and 96 hours I should contact support here at AG, explain situation and that AG's support has to give priority to my review, hence insinuating favouritsm

EDIT: favouritsm asked by Smokace from my and AG's end .

I declined to to that, s is normal I think.

 

But in doing so, they aren't giving the 100FS.

 

 

 

[cocopop3011]

19 minutes ago, jan duchau said:

 

Then unfortunately you’ll just need to wait until your review is looked at

[jan duchau]

Just now, cocopop3011 said:

Then unfortunately you’ll just need to wait until your review is looked at

I know and I will but isn't AG going to respond to Smokace about this?

Not for me personally eh, but bout the situation and how they are handling it.

[cocopop3011]

10 minutes ago, jan duchau said:

I know and I will but isn't AG going to respond to Smokace about this?

Not for me personally eh, but bout the situation and how they are handling it.

We have no control over how the casinos run their promotions for these AG Awards, they are not arranged with us. They run them independently so there is not much we can do our end.  

[jan duchau]

9 minutes ago, cocopop3011 said:

We have no control over how the casinos run their promotions for these AG Awards, they are not arranged with us. They run them independently so there is not much we can do our end.  

Excuse me?

What about the first sentence underneath Terms & Conditions????

[cocopop3011]

18 minutes ago, jan duchau said:

Excuse me?

What about the first sentence underneath Terms & Conditions????

Well I’ll check, but as far as I know, the casinos arrange these off their own back. So unless AG has arranged this and not told me. I’ll check tomorrow to confirm. 
And if we haven’t, then I’ll be requesting that the casino remove this sentence. 

[jan duchau]

3 minutes ago, cocopop3011 said:

Well I’ll check, but as far as I know, the casinos arrange these off their own back. So unless AG has arranged this and not told me. I’ll check tomorrow to confirm. 
And if we haven’t, then I’ll be requesting that the casino remove this sentence. 

Fair game

[cocopop3011]

4 minutes ago, jan duchau said:

Fair game

I’ll get back to you tomorrow, I did just try bit everyone has gone home for the day so it’s just moi

[cocopop3011]

@jan duchau Thank you for the info you gave me about SmokeAce, I have checked and the promo is not arranged with us. I have requested that the sentence be removed from the site and we will make them aware that reviews cannot be prioritized. Unfortunately, it does mean we will just have to wait until your review reaches the front of the queue.

[jan duchau]

14 minutes ago, cocopop3011 said:

@jan duchau Thank you for the info you gave me about SmokeAce, I have checked and the promo is not arranged with us. I have requested that the sentence be removed from the site and we will make them aware that reviews cannot be prioritized. Unfortunately, it does mean we will just have to wait until your review reaches the front of the queue.

If I were you I, would check other casinos from same group.

At least one has copy paste promo running, with that collab sentence.

[cocopop3011]

39 minutes ago, jan duchau said:

If I were you I, would check other casinos from same group.

At least one has copy paste promo running, with that collab sentence.

I'll make the team aware thank you. 

[Blackjax]

@cocopop3011 The reviews that I posted in March have still not been accepted. My reviews were posted between 24th to 28 March. A few reviews of Smokace casino have been accepted which were posted on 31st March. I was told reviews are accepted on a date basis. Why did AG team jump these reviews?

[cocopop3011]

14 minutes ago, Blackjax said:

@cocopop3011 The reviews that I posted in March have still not been accepted. My reviews were posted between 24th to 28 March. A few reviews of Smokace casino have been accepted which were posted on 31st March. I was told reviews are accepted on a date basis. Why did AG team jump these reviews?

I’ll check for you

[Blackjax]

5 minutes ago, cocopop3011 said:

I’ll check for you

Let me clarify something. I have not written review for Smokace casino. I have written reviews for Stelario, Wintopia, 77spins and let's lucky. One bonus review of Barz casino too.

[cocopop3011]

1 hour ago, Blackjax said:

Let me clarify something. I have not written review for Smokace casino. I have written reviews for Stelario, Wintopia, 77spins and let's lucky. One bonus review of Barz casino too.

I’ve spoken to the team and they are still working in date order. Unfortunately some later ones fell through the net, but this was an error. They will come to yours