Betfred Lose Case

[pinnit2015]

Finally, a high profile case going all the way to the courts and, like many have said before, terms and conditions mean nothing if unfair and weighted towards the casino.

Key point was BF were 'not unable to rely on terms and conditions': that's all casinos do a lot of the time, refer to t's and c's that, as above has shown, are without legal enforcement. 

I'd bet if other cases were brought to them, with things like taking 10000 off someone for breaching max bets by 10p etc, there'd be a good chance they'd favour the player as well. 

I'm sure the multi billionaires can afford it though - how miserable were they not to pay the guy. 

https://www.bbc.co.uk/news/uk-england-lincolnshire-56663830

[Blackjax]

14 minutes ago, pinnit2015 said:

Finally, a high profile case going all the way to the courts and, like many have said before, terms and conditions mean nothing if unfair and weighted towards the casino.

Key point was BF were 'not unable to rely on terms and conditions': that's all casinos do a lot of the time, refer to t's and c's that, as above has shown, are without legal enforcement. 

I'd bet if other cases were brought to them, with things like taking 10000 off someone for breaching max bets by 10p etc, there'd be a good chance they'd favour the player as well. 

I'm sure the Multi billionaires can afford it though - how miserable were they not to pay the guy. 

https://www.bbc.co.uk/news/uk-england-lincolnshire-56663830

I just read the article. Waiting 3 years for £1.7 million is acceptable but cant stop pondering over  others who have to battle for 100 to 1000 lost to software glitch and have to rely on ADRs where in some cases it wont even work in a players favour. There was  a similar case in the US where a woman won $43million dollars on slot machine at an airport in Las Vegas and the company called it a software glitch and offered her a steak dinner.

https://money.cnn.com/2017/06/15/news/jackpot-steak-dinner-katrina-bookman-lawsuit/index.html

[Fiekie247]

2 hours ago, pinnit2015 said:

Finally, a high profile case going all the way to the courts and, like many have said before, terms and conditions mean nothing if unfair and weighted towards the casino.

Key point was BF were 'not unable to rely on terms and conditions': that's all casinos do a lot of the time, refer to t's and c's that, as above has shown, are without legal enforcement. 

I'd bet if other cases were brought to them, with things like taking 10000 off someone for breaching max bets by 10p etc, there'd be a good chance they'd favour the player as well. 

I'm sure the Multi billionaires can afford it though - how miserable were they not to pay the guy. 

https://www.bbc.co.uk/news/uk-england-lincolnshire-56663830

Glad Mr Green got his money, I mean for 1.7M pounds, Ill do the same, but I can image the stress he endured over the time... Shiittt these days jobs gave people stress than that! Worried about retrenchments during covid (for example) etc- for a salary that is a crumb compared to what Mr Green is owed.

The fact they offered him 60K as goodwill and to never speak about it again - Was a Red Flag IMHO - That gave it away they hiding something and if they do that, it must have happened before (Reminds me of Mike Ross from Suits) Thanks for sharing

2 hours ago, Blackjax said:

I just read the article. Waiting 3 years for £1.7 million is acceptable but cant stop pondering over  others who have to battle for 100 to 1000 Lost to software glitch and have to rely on ADRs where in some cases it wont even work in a players favour. There was  a similar case in the US where a woman won $43million Dollars on slot machine at an airport in Las Vegas and the company called it a software glitch and offered her a steak dinner.

https://money.cnn.com/2017/06/15/news/jackpot-steak-dinner-katrina-bookman-lawsuit/index.html

a Steak dinner - Ill burn that place to the ground tbh... This is the reason I hate Land Base Gambing and Prefer online gambling - There likely traces, records and evidence to everything when it comes to online gambling and I suppose better hope, as someone cannot hide, what the machine/slot knows/saves in the records or auditing purposes.

But you right some people go through lenghty processes for a couple of thousands! - Look at whats his name? uurrhm - The Pogg guy with the King Billy Case for instance....

Makes me think of what @pinnit2015 said the other day - AskGamblers can offer you 200 euros for a 2x winner screenshot in the recent Bitstarz comp and people don't make the effort, whereas they can sit on live chat for hours, fighting for 5/10 free spins that wasn't credited - Absurd!

[pinnit2015]

14 hours ago, Blackjax said:

I just read the article. Waiting 3 years for £1.7 million is acceptable but cant stop pondering over  others who have to battle for 100 to 1000 Lost to software glitch and have to rely on ADRs where in some cases it wont even work in a players favour. There was  a similar case in the US where a woman won $43million Dollars on slot machine at an airport in Las Vegas and the company called it a software glitch and offered her a steak dinner.

https://money.cnn.com/2017/06/15/news/jackpot-steak-dinner-katrina-bookman-lawsuit/index.html

That's the problem as well, obviously ADR's can't rule on terms fairness (or can they?); if you break them, you're out; only when it's looked at legally the whole concept of: taking 20000 off someone for breaching such a minor term that had no effect on the win, is unjust etc.  which it is: terms are there to protect casino's but some use them as a tool to beat players round the head, knowing rightly they have little recourse. 

An Ombudsman, similar to the financial sector, could maybe help bridge the gap in some places

[ValDes]

Thanks for sharing, Mr P, really really interesting read and case.

IMHO, nothing will change for the common gambler thou and the Operators, ADRs and free, independent mediation services such as AGCCS for example will keep working in the same manner. And namely, terms are there for a good reason and must be followed, period. You noticed a predatory term, sure, here comes the official regulatory body which is responsible for granting the Operator's license - it's THEIR job to review any unfair/predatory/rogue term  and ACT accordingly. UKGC is an excellent example in this process.