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Dear team AskG, good morning for all!I am writing for to try help on my issue case in Tipbet bookmakerFirstly, I let you to share and foward all my personal details and the present case for yours partners as too to MGA (Malta Gaming Authority)The issue:I participated of one promotion 15,00 freebetTerms and rules are in thousands sites on internet, searching by bonus code "EXTRA15"This promotion have a rollover of 10x 15,00, in other words, rollover of 150,00One big and hard rollover couting only multiple bets of 2 or more selections of 1,80 odd minimum eachI completed this requirements in full, as prove evidence of bets:https://i.imgur.com/Jk7cwbF.jpgAs stated in terms and rules, the maximum profit with this promotion is 100,00In image screenshot above with bonus details and bets settled using this bonus, I completed the rollover with one balance of 119,56 profitIn other words, with one extra 19,56 only about the maximum profitIn moment of rollover completed, I waited those 19,56 to be removed of my account as exist that limit. This not happenedI sent mail messages to support, reporting this and requesting a manual remove of those 19,56. This not happenedThen, I believed to can continue playing and using my account normally, depositing and making news bets on sports gamesI did it. I done deposits and thousands of others bets, as I too win new bonuses about my deposits during all that timeNo problem happened. Nothing of message from support Tipbet for long time, long days period. All was running fine and I depositing and playing, happyI some moment after days depositing and playing thousands bets, my balance was in 522,56I resolved to do withdraw of part of this amountFor my surprise, the Tipbet removed 464,00 of my account, manually. A absurd in my mindWhy didn't they removed that 19,56 in due moment after the rollover completed? Why to wait days, to wait customer to do deposits, to win new bonuses, to do thousands of other bets?This is a failure of support or of system. This wasn't my failure as customer, I advised about that 19,56 aditional on limitI cannot to be penalized for this. I am a honest customer and did all my part, playing, depositing, participating of offers sent to my email addressIt is inadmissible for an honest customer who trusted the site to put their money to be harmed by an internal site, support or system failure that did not automatically remove those extra 19.56 or even manually after being warned by meI ask for help from AskG team while expecting honesty and fair play from Tipbet staff, to return those 464,00 that have been removed, back to my account, for me to can continue playing on the site with this balance, which I have honestly earned by playing, depositing and participating in various promotions on the siteI hope everything was just a system inconvenience and can be fixed with the return of the value that was removed, 464.00. And I will be updating everyone here as soon as the case is solved by Tipbet. I want and need to believe that this is an honest company
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This is the worst casino and sportsbook site ever. He stole my winnings from me. They do not have money to pay players who make a profit. It's a deposit-only site, and never makes payments from those who need to withdraw. I would not recommend this site to anyone. Anyone who registers an account and places money on this site will only be able to lose. They are dishonest and use hidden and obscure terms and conditions to steal your money. Look for another site to play, a site that is honest. Never create an account or put money in Tipbet, or you will lose everything and you will have many headaches for this. Hello players friends, I am having difficulty solving a subject occurred on Tipbet.com website Below, I will tell you what happened, in detail and with printscreens that will facilitate understanding. With this, I humbly ask you to help us to get in touch with the staff of the site or its supervisors, with the intention of reaching an honest resolution to this I am an old site user, depositor and with thousands of bets made. I had never made a withdrawal before. However, recently I participated in a promotion where I would win a bonus and would have to meet the conditions of playing his value multiplied by 10. The maximum winnings after the rollover was 100.00. OK no problems So I started playing, I stayed days, weeks, months playing. Normally. Until I was able to fulfill the difficult and heavy rollover. My account balance was, now after the rollover ended, 119.56 (according to the print screen attached here, which shows the value after the rollover and below shows the bets made that fulfilled the rollover). In other words, the 100.00 of maximum gains + 19.56 extra that I left in the account without using it, because it was not mine and the site should remove at any time. This balance was now withdrawable money balance Perfectly, everything okay up here. I did not want to make the withdrawal of 100.00. The terms and conditions of the promotion or website did not report anything about this. I decided to continue playing on the site. Using those 100.00, using values deposited by me, using new bonuses offered by the site, using new deposit bonus, and all this mixed in a single balance, obviously I spent more days, weeks, playing, without asking for any retreat. By the time my balance was now at 522.56. So I decided to make a withdrawal of a small part of this amount But here the problem began. While I was happy to have had some profit after weeks of playing, I imagined that the site would only withdraw the additional extras 19,56, I was taken by surprise: the site removed 464.00 from my account! Suddenly, suddenly, suddenly and without speaking, nothing Immediately, I contacted the support to complain about this, reporting the error, to remove only the 19.56 and not 464.00. And the site claimed that the maximum earnings was 100.00 In other words, the site has the thought that all my thousands of bets was still with the bonus. The site disregards that I made deposits, won new bonuses, fulfilled the new rollovers of the new bonuses, I used therefore real money that were not bonuses, but only because all this mixed with those 100.00 coming from that bonus, the site is in the right to consider everything as arising from the bonus It's an absurd. They claim that the user would need to make the 100.00 withdrawal as soon as he rolled the rollover. Wait to receive the withdrawal. And re-deposit the 100.00 to continue playing. However, this does not follow an honest logic, this does not exist in any site. The user must withdraw a value, by obligation, having to stop playing on the site while waiting 1, 2 or 3 days to receive, and then re-deposit that. This is unacceptable. On the contrary, I liked the site and decided to continue playing on it, including depositing and making thousands of other bets, participating in new promotions! If there was really this obligation, after the rollover, to stop playing, withdraw the value 100.00 immediately, wait 1, 2 or 3 days to receive, and then re-deposit, to just now continue to play the account, they put this on the terms and conditions, expressly and clearly saying: after the rollover, stop playing, withdraw the 100.00, wait for payment, deposit again the 100.00 and start using your account again! Or that the site had contacted me by email to report this! But, no, none of this was on the terms and conditions, nor did anyone on the site contact me to warn about this, which made me continue to play on the site without making any withdrawals, make deposits, win new deposit bonuses, fulfill your rollovers normally , make everything real money cash withdrawable, so only after all this try to withdraw some part of the balance Attached, it follows the image of print screen that shows the moment that I finished the rollover: 119,56 = balance in account made with the bonus 150.00 = rollover required to comply with rollover 150.20 = the sum of the bets I made and rolled 0.20 = remaining value to end the rollover (negative because I did more than needed) Below, in Bonus Stake History, follow the bets that I made and that counted to fulfill rollover I humbly ask your help and respectfully ask for the understanding and fair play by the Tipbet team to return my balance of $ 464.00 to my account so that I can continue playing on the site or pay me this amount as withdrawal so that I re-deposit and continue playing because there was no reporting withdrawal obligation after rollover
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I am fully disappointed and frustrated with this company They removed my winnings 464€ without acceptable reason I wins one bonus with rollover 150,00 and with maximum winnings limited in 100€ Then I done bets using the bonus (prove evidence here in attachments files) and ended the rollover with 119,56 as proved in this image of prove evidence Then, after this moment of rollover ended, all bets I done (thousands of bets for long days of last weeks) was done using deposit funds, bonus deposit funds (other bonus) and real money I then have now 522,56€. I asked a withdraw and when the finance team was remove that extra 19,56 (because with the bonus I wins 119,56 but the maximum is 100,00) then this team wrong and removed 464€ I am being stoled by Tipbet, I am fully disappointed and frustrated with it. I have all print screen of my thousands bets done for long days there. And the prove evidence of page bonus (prove evidence here in attachments files) proving they would must to remove only 19,56 I think they are promesing bonuses only for to lie, offers liers without to honour if the customer to win and end the hard rollover with some profit, only as strategy of marketing I think, then, Tipbet is scam company. I am unhappy with this and resolved to public for millions of peoples in all world here in this forum, as alert of scam company
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Hi, friends! I spoke now again with them, about it, and the girl assured me again I will to receive tomorrow Then, I will to believe again in Tipbet and to wait Immediatly after to be paid, I will to update here about it, if Tipbet really is one bookmaker honest. Thank you! ########################## [17:40:35] Leona: : as I can see your request is gone through and its just a matter of time [17:40:57] Leona: : From our side [17:41:06] Leona: : your request is accepted [17:41:10] Leona: : and send [17:42:59] Leona: : From tipbet side we have fowarded your payment [17:43:20] Leona: : and there is no reason to be worry cause it will come very soon [17:44:05] Leona: : There is no need to worry [17:45:26] Leona: : How can I help more than assure you, your money will be soon in your e wallet [17:56:53] Leona: : you can just wait till get paid its up to you [17:58:56] Leona: : your payment will be very soon in your account [17:59:03] Leona: : since you dont wish to cancel it [18:00:37] Leona: : Great [18:00:49] Leona: : that will happen very soon