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My interview with Valdes I thought it was time we all got up close and personal with the two people that make this forum possible for us which of course are Valdes and Luciana (interview with luciana coming soon) After a very loooong wait this is my interview! Q1.Its a mystery how you came to Ask Gamblers and when exactly this stems back to. Are you able to tell us about you ended up running this amazing forum? VALDES - You would never believe it. Actually I came to AskGamblers while searching in Google for a place to submit a complaint against a casino operator! It was exactly two years ago, February 20th. I had an issue with Sloto’ Cash and was determined to seek for my rights when I found this place called AskGamblers, submit my complaint and was hoping for a successful resolution, although, to be completely honest I wasn’t such an optimist. And then, only a couple of days later, all of a sudden, the casino which was ignoring me for weeks miraculously sent me en email with a suggestion of how to settle this dispute. Wow, what AskGamblers did for me was really impressive, considering the fact that I have already had some disputes with casinos, using the complaint services of various gambling related websites and was prepared for a long and tiresome fight. So, this is how it all started, they helped me and won my heart for doing it. Q2. Did the thought that one day you may be running the forum ever enter your mind when you made your first post? Do you remember what your first ever post was? I know mine was really cheesy lol! VALDES - Nope, not even for a second. J As for my first forum post, I’m not that sure, but as far as I remember it was in the reviews contest thread. I believe I was the first of the so called ‘writers’, who managed to cross the mark of 100 reviews. Actually, I did 110 reviews in a single month and that was amazing. And at that point it appeared that AskGamblers not only helped me to solve my issues with a couple of casino operators, but it also paid me several hundred dollars just for sharing my experience with online casinos, which on top of all was mostly negative or neutral. That was the moment when I thought to myself that I must give something to this lovely website in return. A week later I made my first guide (How to choose an online casino safely?) and posted it here. And then it all happened very fast. Luciana was quite impressed by my reviews and guides, we had some friendly talking and get close to each other in a few weeks. It was so easy to become friend with a person like Luciana – she’s gorgeous, smart and honest, she owes a great sense of humor and it is impossible not to like her. But what only a limited number of people know about her, is that she has inside her that magical ‘sixth’ feeling about people, you know. She’s perfectly capable to sniff the insincerity and falseness, but also reliability and trustworthiness in a human character, which makes her a great manager or a HR specialist. Anyways, she knew I was searching for additional opportunities, she represented me in front of the AskGamblers management and soon after I became a member of this incredible team! So, for me Luciana is not only a friend and a colleague, but also some kind of an impresario, lol, and I’m her discovery and product. Made by Luciana, oh yea! Q3. We all know how passionate you are about slots, but has there ever been any other casino game that you have dabbled in? And if not...do you think there ever will be? VALDES - Well, I have tried lots of games, of course. Most table games, some bingo and keno, and even a few scratch card games. There was a point at my online gambling when I was playing lots of video pokers, especially at Bet365 and Betfair and even had some insane good runs across all versions of Deuces Wild game, but eventually I have never managed to become a huge fan of any game, other than video slots. And do not plan to change that. Q4. We have seen many of your impressive screenshots over time, has luck always been something that has come natural to you? VALDES - Ohh, how I wish to say Yes, but the answer is definitely Nope. As most of the passionate online gamblers I had some incredible good runs over the years, some lasting for more than a couple of months and ending with thousands in my bank account. But after that always came the long ‘dry’ periods, when you start thinking it is absolutely impossible to win a dime. I think the first half of 2013 was the worst of all and was even considering quitting gambling for a while, it was that bad. But then it all changed again I managed to end the year even with a small profit. J As a whole, I may say I’m even after all these years of gambling, even a couple of grand ahead, which is not that bad at all, thanks to the lovely Lady Luck of course. Q5. Your love for immortal romance is evident in your screenshots. Do you ever think we will see an Immortal Romance 2? VALDES - As a matter of fact, I was almost sure that IR II was already on its way. Back in March last year, a friend of mine from Malta, shared with me that Microgaming is working hard on a brand new slot and it is going to be released in the end of 2013 through a massive PR company. As a typical fan of all “conspiracy theories” my mind immediately decided it must be a new version of Immortal Romance (what else? lol), but then it appears something totally different, of course, and we all saw Avalon II appearing in the beginning of 2014. Whether we would see IR II soon is hard to predict to be completely honest, but what I know for sure is that it would be really very hard to create a new version of what I believe is the ultimate combination of a video slot, a modern design, catchy theme, fantastic music and a chance to hit insane big! Q6. If you could give one piece of advice to any gambler..in one sentence, what would it be? VALDES - Well, it must be what my German friend here (slotoholic, we really miss you, mate L) always used to say – Everything In Gambling Is A Matter Of Self-Control! I don’t think I have ever met another statement, which is able to summarize that much when it comes to online gambling. (at this point i was about to give him a row...for boardering on the edge of two sentences there not one! but i let him off) Q7. We have all read you great guides here at Ask Gamblers, will you always continue to help people here with them? VALDES - Actually, these guides were only the beginning and just an attempt to help people get an idea of the gambling world as a whole - how it works, what to expect, how to protect from troubles, how to spot and stay away from shady and dodgy casino operators, etc. I am also helping my colleagues here at AskGamblers with some of the most complicated complaints from player’s perspective, which sometimes appears to be the only way to cope with a case. But my dream when it comes to helping players is to build a strong and reliable group of experienced forum members, who would be always of assistance to a gambler in a trouble. We already have you, my dear Sharon, LordCronal, Afi, Icy, Seat and a few other members, who are always ready to give a hand to anyone in the forum and I would like to thank you all personally and on behalf the whole AG team as well. Q8. Ask Gamblers, and especially yourself, offer a massive amount of help to anyone who is struggling with their gambling habits. What would you say to anyone who is reading this that are afraid to ask for help? VALDES - This question hit straight into my heart, no need to deny it. Thanks for estimating our efforts to help problem gamblers so high, but you know what? You cannot help people overwhelming something, until you didn’t manage to cope with the same issue on your own. And I am not afraid to admit I had a problem gambling a few years ago. Yes, I really had, but I fought against it and despite the tough battle I won eventually. It’s crucial to realize that you cannot win this battle if you are alone, no chance at all. You need all the support you can get from the whole family, friends, communities like ours… Sometimes the struggle is so furious and difficult to win that even one good story of how someone have done it before might change the whole situation in a positive way. That is why I have decided to write the “SOS, I am addicted to gambling - what to do?” guide – to tell gamblers a sincere and straight forward story as seen through the eyes of an ordinary online gambler like me, without hypocrisy and taboos. And I am tempted to think that maybe I’ve managed to cope with this task, because this topic is the one with most views in AskGamblers at all with almost 150 000 visits so far! And that makes me one of the most read gamblers worldwide! lol Haha, now you know why Luciana is calling me The Guru. Q9. What does the future hold for our famous guru? VALDES - A huge random jackpot maybe?! Or at least a five reel Wild Desire on a 6 dollar bet. Q10. What's next for Ask Gamblers? VALDES - Ohh, I love this question! And although the temptation to tell you is almost irresistible, I’ll do my best to shut my big mouth right now and say only this “You’ll be totally surprised and delighted, I bet on that!” And thats it folks! I would like to take this opportunity on behalf of everyone here to say thank you to you Valdes for all the hard work and dedication you have put into this forum!

Has anyone played the slot Sugar Pop yet? When I first seen it I was really excited actually, its so girly but was gutted when I seen it was £1 a spin! I don't mind spinning at £1 a go...but it needs to be worth while....and all I seemed to be getting was 60p wins! And that's if I was lucky. I don't entirely understand the game but I'm really hoping that some of you guys have played it and done well??

Anyone familiar with this casino? It used to run NetEnt software. I never deposited with them but I have registered. I always fancied it but never actually went ahead with a deposit. They used to offer a welcome bonus of 111% and I always got free spins offers from them. The email I received today was a full 360 turn. They are now powering Microgaming the email says but I can't find any slots on their site now only Poker. Anyone know anything about this change?

Right we all talk about Lady Luck so much, we have some people here who believe its purely down to this one very special lady (me being one of them) why we win, we have others who believe there is some kind of theory or concept! Whatever your opinion we always welcome it here...no one will ever know the truth behind casinos! But what I want to know is,..who is Lady Luck! I'd love to know what she looks like...does anyone have their own interpretation of her and how she looks?

Ok guys this is hot off the press...read all about it!! B) B) There is a new slot due to be released which is being called red-hot! Yes it's those Girls with Guns - Frozen Dawn! The story behind the slot goes: The vivacious six heroines track an evil villainess as per their rules of engagement, chaos and destruction are inevitable. Its due to blow you away on Wednesday 9th April 2014. You can expect to look forward to: Shoot out bonuses, Free Spins, Frozen Wilds and Magnetic Wilds, being called an avalanche of rewards in the 243 ways slot! One of the first casinos launching this slot will be Crazy Vegas Casino...and I have a little Sneak Peak for you too!

I think I have briefly mentioned this before somewhere on the forum but for those of you who actually use a mobile device for your gambling and have a mobile account with either Epoca Mobile Casino or Jackpot City Casino mobile, or both, whether you are a depositor or non depositor you are entitled to 1 free scratchcard everyday. You can locate the scratchcard using your mobile account and click promotions then click Menu at the top > Scratch. Everyday you can Scratch off the 9 Tomb Raider boxes and they reveal a certain number of loyalty points. Get three to match and the loyalty points are instantly credited to your points balance. I've been doing it for a good few weeks now and I would say there have only been about three days I haven't won. The points range from 10 up to 5000 and you need to collect 200 before you can redeem...which converts to £1 casino money. I usually get either 10, 100 or 250 points. I've mentioned it because you can just let your points build up and then save them for a rainy day...to convert to cash, or you can spend them as your going. I redeemed 200 today at Epoca for £1, played ladies Night 9p a spin...before I knew it my balance was over £20! Wagering obviously already met with such a low amount, but the minimum withdrawal at both casinos is £50. Honestly they are worth doing though, especially if you have a mobile account with them anyway. If anyone does do these already, please share with us any scratch wins of anything over 250 points.... (Please note a mobile device does not necessarily mean a mobile phone, it is any device which is basically mobile lol. Like your iPad, tablet, kindle, iPod, NetBook, notebook.....)

Want to make money in the gaming industry? ...<snip>

We have so many members here, and we all come from a different part of this world! I seem to be the most under travelled person....in the world....so I'm asking for a little help. I have never quite understood why certain countries always seem to be restricted from bonuses. I always ask or check to see if the UK are one of those countries...until Valdes made a good point when he said "are UK players ever in the restricted countries list!!!" Nope...I but I never even realised. So please share with me..which country are you from...and do you find yourself part of that dreaded list? If so..do you know why?

is anybody here experience withdrowal with 7 regal casino?

Full Flush Poker is a new and upcoming poker site with a small casino. It is run by equity poker network, and the assistance and staff promote quality gaming, customer support, and excellent response rate to emails. My review of this site is going to focus on two separate parts, my experience in the poker room, and my experience with the casino. *DEPOSIT $50 OR MORE AND RECEIVE 10% BACK INSTANTLY : FIRST TIME DEPOSITORS WILL RECEIVE 20%* Poker Room: The poker room has a similar style and layout to Carbon Poker, however some players will have an advantage of being able to play with users who seem to be fairly new to poker, and often inexperienced. This can allow some players to significantly make some great money, but also be prone to losing to terrible hands due to bad play. There is always that chance that 7-2 off suit flops a boat, and your AA loses to a bad player. At this very moment, the poker room is small, but growing rapidly in support of some great reviews. I have had a great experience playing in the poker room, and have had some great runs, and some bad beats, but no software issues, and no issues with players colluding. I recommend players who like online poker, to tryout this site. The tournaments are also packed with great guarantees, and I think you will all find a game you can enjoy playing on this site for poker. Casino: The casino for Full Flush Poker is something I simply cannot write a great review on. I find the games to be very limited, and the setup and layout to be rather cheap in software. Most of my play was spent on the popular table game Blackjack. This is mainly due to the fact that Full Flush Poker does not have many games for the casino, and this is by far the most promoted table game they have. Once Full Flush Poker becomes more adapted, you will be able to find more casino reviews that can go in depth about other games, and the layouts they have. For now, I would recommend this site to poker players, but would recommend casino players to find a better site to play on till this site becomes more adapted.

Every poker room and online casino use Bonuses and Promotions as a great way to market to new players, and existing players through deposits. This also benefits the casino because more often than not, a deposit will be made, and if a player enjoys the experience, they will recommend a friend. Although a deposit bonus seems like a fantastic way to make your $20 bankroll suddenly turn into a $100 balance or more, there are many factors you need to consider when using a deposit bonus. You may find that more often than not, denying a promotional offer will be the best option. A rollover/playthrough is generally the most notable amongst these restrictions with the additional bankroll added to your account. The most recent bonus I received, gave me an extra $100, but required a 60x rollover, which means I basically needed to place $6000 in bets before withdrawing any money. I am someone who doesn't even like to bet more than $5 or $10 on a single hand of blackjack, so that number to me definitely scared me off at first. These bonuses which come with a high rollover rate, can really affect the way you play because you know that you are playing to reach a certain amount of bets rather than the money in your account. Although some experienced and profound players could see this as reachable, it is indeed a task that is very hard to obtain especially if that bonus limits you to a specific game, and many times, that bonus will limit your gaming options. Now, this doesn't mean you should go to a site and deny their bonus opportunities, and the reason why, is because EVERY bonus is different. You need to read the fine line between each and every promotion you are interested in. Go to LIVE chat, ask questions, and save the terms and conditions. If you slowly find similar information of rollovers like I described above, you may be better off taking your chances with that $20 balance rather than throwing away a deposit to chase a pipe dream. Carbon Poker and Bovada, have more recently implemented some great new bonuses which come with good incentives, and an opportunity to actually reach the requirement for withdrawal. I want to stress in this post the urgency to constantly check on terms and conditions, because 1000's of players each month lose out on their withdrawal for not following the casinos terms and conditions on bonuses. Many complaints posted on this site, you will also see were voided because of the violation of a bonus. Sometimes you are your own worst enemy, and I made this mistakes more than a dozen times, I've thrown away thousands of dollars on wasted deposits in my young age by simply ignoring bonus requirements. I would get up to $5000 and jump for joy as I hit withdraw, only to find myself violating almost every rule implemented on that bonus. Its good to see a site like this, because it truly helps any online player learn from other peoples mistakes, and also learn a little bit more about online poker or casinos that they may have not known before. I hope some of you reading this find some of this information useful. I know many of you are very well aware with how bonuses and rollovers work, but hopefully I was able to give a better understanding on whats reasonable and unreasonable for using such bonuses that sites promote.

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Just had an email with a code for VIP Room Casino which is a fairly new casino I believe. It's powered by Microgaming and BetSoft . If any of you are familiar with Starwin Casino it is very similiar to that. I've just signed up and used code during registration and the money was in my account straight away. Valleys has also done registration with code just to clarify it works. I don't know if It is certain countries but if anyone wants me to find out let me know. VIP10FREE (is the code) And you input it during registration under registration code Let me know if you get it and good luck ... Oops forgot to mention there's not a very good selection of slots available but beggars can't be choosers so to speak

I logged into my Casumo account today as I was going to deposit £10. I had 2p left in my balance which still had just over £250 bonus wagering from my last play here. I loaded starburst and put it right down to 1p - 2 lines, in order to use the bonus before depositing. The spin bought in all On the first two lines and some scattered....gave me a win of £1.20 due to only two lines being active....I went on to get this balance all the way up to £86!!! With the wagering left I ended up withdrawing £30!!!! I withdrew for the principle if it £30 for 2p...just goes to show you don't need to be a high roller to win money!

4 x € 1000 Casino Races We like to try out new stuff and keep things fresh and interesting for our players. Which is why during January VideoSlots.com will offer 4 Casino Races. 1. Race 07.01 - 13.01 2. Race 14.01 - 20.01 3. Race 21.01 - 27.01 4. Race 28.01 - 02.03 Each of the Casino Races will have a €1000 Prize Pool, so that makes it a Total of €4000 In Prizes! Players simply need to spin as much as possible at video-slots and slots during this period and progress in the leaderboard. (Please note that progressive jackpot games are not included to the race) Min spin value in all of the races is €0,50. Each of the race will reward the Top 20 players, who have collected most spins, with cash prize accordingly. All of the prizes are real money and they will be paid to players accounts within 10 days of the ending date of each race. So don't wait any longer! Try out our Newly added Video Slots, Spin as much as you can and be in the chance to Win More! Yep That's it - The more you Spin, the more you Win! Click here to check out the Casino Race page & Leaderboard. Good Luck to You All. Kind Regards, Lucas Affiliate Manager VideoSlots.com

Hi, I'm new on the forum and was wondering if someone can help with a query i have regarding a website I have set up. A while back I worked for one of the big UK sportsbook / casino operators. After I parted way with the company myself and a friend had some inspiration and decided to set up a site called <snip>. The site offers players like yourselves up to 40% cashback on your losses for life through a variety of operators. The site has been going for about 3 months and is going well but would like your opinion on what operators you think we should add next So far we have the following operators on the site: William Hill Sky Betfred BetVictor Betfair Gala Ladbrokes Coral Titan Europa Casino Winner My question is what other operators do you think we should add on the site? Thanks

The majority are probably already aware of this but thought I create this post just for those who don't. For anyone who had an account with Juega Ocho Casino, these should have now been migrated over to the recently new Mr Casinos..and with 5 free spins on Valdes' favourite - Twin Spin I don't know if this is only certain countries or everyone I actually thought Juega Ocho had closed down but it seems they are still open. From what I can make out it's their netEnt slots that have been migrated over to Mr Casinos. I was a bit disappointed with the welcome bonus though at Mr Casino..it sounds great 100% bonus and 100 free spins on Starburst but when I scrutinised it it's a minimum deposit of €30 and you get 50 free spins on your first deposit, but this is split up with 10 being given on deposit, then 10 a day for the next 4 days. Then you don't get the other 50 free spins until your third deposit of €30

Reading another post just now got me thinking about the year ahead of us. I'm really excited to see what this year brings us all...will any of us be millionaires by the end of 2014? Will we all be filing for divorce lol (kidding) who knows one of us could even own our casino by the end of the year...my bets are on Valdes being the most likely for that one...who knows what the hand of fate is going to deal us and also what lies ahead for our casinos too! Which ones will still be open at the end of the year and which will be closed? The only names I am seeing so far this year (and I know its early days) are NetEnt and Microgaming I think both these software providers are leading the path for all the others to follow behind! Playtech casinos are really taking a back seat at the moment for me, I really don't think they have excelled recently in a lot of their new slot releases and for that reason are slowly following on behind many many others! I think casinos like William Hill really need to up their game when it comes to bonuses and customer loyalties. For me all the massive high street names I've grew up with through my fathers love of horse racing and football like William Hill, BetFred and Coral are slowly disappearing!! I know Ladbrokes and Paddy Power are doing very well but whenever you read an article about a player scooping a million pound jackpot, or another playing winning thousands on another slot...it's never these old school names you read is it? Anyway, as I wasn't here New Years Eve I just want to wish everyone at Ask Gamblers, new members reading this and old members reading this....I wish you all a very lucky and fortunate year ahead ... And don't forget if you do win your millions...never forget your friends here at ask gamblers ...hint hint!

I've noticed a lot of sites are offering pay by phone bill, I prefer this method but find they all have a £30.00 per day limit, I was wonderin is this the law or the casinos choice? Are there casinos out there that offer a higher pay by phone maximum daily limit?

Well I remember writing a post when ORYX and Microgaming started coming together and I said at the time "well that's a pair I never thought would join forces" well that's just done a 360 turn and bit me right in the bum hasn't it...because now its NeoGames and NetEnt!! I hate NeoGames, I really really do I always have. I used to hate everything about them, the way they looked, their terrible slots and scratch cards and I even hated their free £5 no deposit bonuses lol...because that's all the spam emails I used to get! I can't believe that I am now forced with the potential reality of liking them now? I'm honestly shocked to see both of these software providers together in the same casino..I'm even more shocked to say I played at one the other day off a £5 free chip (Hopa Casino) and was blown off my feet with how well the NetEnt slots played!! Am I about to embark on a new adventure with these guys? Who knows!! I'm interested to find out if anyone has made a deposit with these bad boys yet? Please fill me in with all the gory details if you have...

Okay so just before Christmas I had an email from Paf Casino saying they had given me a €20 free bonus which had already been credited to my account. I thought "merry Christmas Cocopop" and went singing all the way to the casino..merry Christmas to MEEE, merry Christmas to MEEE, merry .... Ok ...sorry on with the story.... Anyway put in my details and pressed log in but it just threw me back to their start page, tried again same thing happened, 3rd time same thing. So I thought maybe I had the wrong details so I done a password reset, went through it all tried to log in...yep .. Same thing again. Asked My partner to try it on his laptop same thing. I just assumed they had a problem on their site so I left it a day and tried the next day. Didn't have any luck the next day so I emailed them. Their response to this error was I need to verify my account for some reason...even though they had given me this bonus on an account I've had for ages and deposited on. So anyway I sent my UK DRIVERS LICENCE and a bank statement with my address on that was a few weeks old. I had a response back off them saying my address had been verified but they could not accept my drivers licence. They needed a valid form of government issued ID!!!! What! I sent them my DRIVERS LICENCE which (I added all this in my response) is the only Valid form of identification that is actually ISSUED by the UK GOVERNMENT! There are plenty others that are approved by the UK. Government but only the drivers licences are actually issued by them! Apart from your Passport of course, I mean in the form of an identification card. To cut a long story short (ish) they wouldn't accept my ID. I have two other forms of ID..my passport which is over my mums house because I'm useless and am always loosing it..booking holidays and having to pay £150 emergency passport fee lol and a Citizen Card which is only approved and not issued by the government! I told them...well basically I told them to shove their bonus and account to somewhere the sun don't shine. Lol no I didn't really....I'm never rude I just told them to close me account. I really don't have time for casinos that are obviously not willing to give away something free and run the risk of you withdrawing from it...which in my eyes was exactly what was happening here! Has anyone else had a problem with Paf casino?

So I came across this casino last few days which is powered by Microgaming. I'm not sure when they opened their doors but it's fairly new I believe. I tested out their live help facility to see what it was like and the lady I spoke to was very nice indeed and very helpful! There are two different welcome bonuses they offer at the moment one is for their games section and one for their casino/slots section. Both areas include Microgaming slots and also some 3D slots too. I'm leaving this one to my partner to deposit as I did find the selection of slots is not massive and I do get bored when I don't have that many to choose from..I'll let you know how he gets on but wondered if anyone had actually deposited here yet? If you could share it with us that would be great!

The New Years in, we'll do it in style, I know I've been gone, I've been gone a while! But now I'm back, I'm back to stay, Let's do this year the 'Ask Gamblers' way! No need for introductions, you all know me very well, I know I left with no goodbye...but please, please try not to yell! I've missed you all my dear friends lots and lots and lots and lots It wasn't just you though I even left the slots!!! Your invitation to join the team, Touched my heart and made me beam! This year, my friends, will be the one, Let's all unite and have some fun Let's raise our glasses and make a pact, (TO EVERYONE AT ASK GAMBLERS) We are the best and that's a FACT!

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