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I won in an online casino certain amount of money (a lot) betting on blackjack. When i got to this amount, I decided to withdraw it into my bank account, so i started the process. After 1 hour, i decided that i wanted to keep gambling and asked the casino if they could cancel my withdraw, so they did. After that i kept gambling and ended up loosing everything. The problem is that the casino made a mistake and deposited the amount to my bank account after 2 days, as if I had never canceled the withdraw. So when the casino realized they made the mistake, they contacted me so I can gave back the money. Willing to help, i followed the instructions they gave me to return it, but the problem was that the amount of money was a lot, and also the info they gave me was not working on the online payment method my bank provides me (the server told me that the number of account was not correct). After that we agreed that they would contact me again to find another solution. Its been now over 2 months and i have not heard anything from the casino. I dont want to get into any trouble or anything like that. Who can help me? I dont know what to do.

Hello everyone I know we have discussed Live Chat in depth in many threads here but today I have a new question to ask! I find nothing more annoying than going to Live Chat and asking a question only to be told to read their terms and conditions! This has happend to me many times, while other casinos will just give you the answer. Everyone know's I'm a stickler for not reading the t&c's and this isn't about that, it's not that i'm being lazy and just not wanting to read them and even though the answer to my question will be in the t's I am asking customer support for them to tell me the answer! It's so extremely rude in IMO to be told to read the t's and them not give the answer. This leads me to two conclusions: 1. The live chat agent doesn't actually know the answer OR 2. They are just too lazy to tell you Both are outrageous which ever one it is. I have worked in customer service since I was 16 and got my first job in a car insurance firm, i've worked answering the phones, dealing with complaints accessing customer service and never once if I have been asked in my job to answer a question have I told the customer to check their policy documents!! It's just ludicrous! If I didn't know the answer I would always find the answer! That's what customer service is. Customer service means you provide a service to your customer and not tell them to find the answers to their questions themselves! If the live chat agent doesn't know the answer then thats just terrible IMO. If the casino don't train their staff to know the ins and outs of their OWN TERMS then what's the point in even employing staff. I can tell you one thing if I was a live chat agent, whether or not the casino trained me to know their terms I would make it my duty to know them anyway. I would want to be able to answer my customers to the highest standard not fob them off and tell them to read the t's! #NotAcceptable So that's my rant over over for the day anyway. I just wondered whether anyone agreed or even disagreed with me and whether this would bother you or not? Let me know below, or if there is anything else you find unacceptable post it below. P.S To any casino managers reading this post you really should know that this is very bad practise and SO UNPROFESSIONAL! When I am asking Live Chat questions one of the reasons may be because I am deciding wehether or not to deposit, and being told to find my own answers basically is definitely not pursuading me to make a deposit!

Hello everyone! Sorry I havn't been around for a long time now, since having the new baby and extra work here at AskGamblers its been hard to jugge my time between everything and hardly even have time to spin the reels these days! But as Valdes is on holiday this week I will be here every day so if there is anything at all you need please just get in touch at any time. I can't ;promise I will be able to go through all of our old topics but I'll be keeping up to date with everything that is posted from now on. Hope is everyone is well, I am sure there is loads I have missed, feel free to chat below. Look forward to speaking to everyone again Sharon

Hello everyone I was just wondering if anyone could suggest a good screenshot extension for Firefox please. As I'm always playing on my iPad ive never needed it on the laptop but I'm doing a lot on there at the moment. We used to have a really good one where I would just press the symbol and it took the screenshot and saved it to my desktop but I can't remember what it's called. Can anyone help please?

I managed to log into the App Store in the UK Unbelievable. They have all the casino apps that I want. No more ""add to home screen"" Game selection must be amazing on these apps. One problem. When I try to create account, it asks me for a credit card. None of my cards are accepted because I am canadian. Please if someone has recently purchased a prepaid throw away card with no balance on it, can you please message me the card number and the cvv with expire date. I guess apple just wants a UK card! There is no meed for any money on it. They don't charge anything so a zero balance will do. I will repay this favour. Thanks in advance. Val.... I am not asking for money. I just need to create an App Store account in the UK. I don't want anything but a throw away master card. With 0 balance. Basically someone who bought it and deposited it and has it ready for the garbage. Johnny

Okay so here is my dilemma. Whilst playing @ Casino Saga I won €500 on one of the boss levels. Whilst this should be a reason for celebration it most definitely is not. These winnings came with a hefty wagering of €21,000. I was so thrilled when I won it and it was the complete opposite feeling when I realised the wagering. I wish I hadn't won it to be honest. But I have so I am now asking for your help!! Does anyone have any suggestions how I can meet this wagering and most importantly how I can meet it fast! In case you haven't seen my screenshots in another thread I will post again to get you all in the loop. All comments welcome .... P.s my wagering is a little under €21,000 now from gameplay since screenshot

Hey darlings and slot masters I have another question for you, that I don't know the answer on! So, if you deposit certain amount, for example €150 and maximum bonus of 100% match is €100, only €100 of yours is covered by that 100% bonus. What is happening with remaining €50? I know that it's added to your balance, but if the wagering is for example 20xBONUS, it means that you'll have to wager €100 (your bonus amount)x20, right? I don't know what's happening with the rest of your money, in this case €50, that didn't go through that bonus match and isn't included in wagering purposes? Thanks, looking forward to your explanations

I've been meaning to say for ages...the igame banner that is on the right of. the screen when in the forum is soooo annoying for ipad users! Whenever I scroll down the page it opens a new tab for igame casino!

Hello gang! I just wanted to post a screenshot of a conversation I've had with one of our newest members - I hope he doesn't mind me sharing it with everyone. His words made me feel so happy I thought It would be nice to share. I just wanted to add to all our new members, old members, and for those who just take pleasure in reading our threads - This is the type of service you can expect from Ask Gamblers 24 hours a day 365 days a year! No matter how big or how small a problem you may have - WE ARE HERE TO HELP YOU!

I've noticed a lot of sites are offering pay by phone bill, I prefer this method but find they all have a £30.00 per day limit, I was wonderin is this the law or the casinos choice? Are there casinos out there that offer a higher pay by phone maximum daily limit?

Hello players, friends and also those who have authority. I am here knocking to your heart for your help. Our community destroyed and entire towns across the Philippines is believed to have killed more than 10,000 people, based on our latest report (Today), which would make it the country's deadliest recorded natural disaster. The horrifying new feared death toll from Super Typhoon Haiyan came as the United States pledged military help in the relief effort and as countless survivors across a huge swathe of the country remained without aid for a third day. Sad to say the status of the people here is very unlovely and our relief is not enough we don't have enough budget to help we need food, medicine, sleeping mat, and for hygiene materials. I know that we can't help everyone but we can help anyone.

hey Ask Gamblers... The Piggs Peak Casino is in my Opinion the badest , unserious casino. I did download their online casino about a landing page. 25 Freespins for immertial Romance. Under this Banner was standing first donwload, register and start the game. Allright , i done that, and started the slot immertal romance but no freespins there. The livechat is really bad, the told me i had to write an email to a streakgaming forum ?!?!-.- After their response i did get no freespins. They said the offer was closed a week ago. But the livechat is meaning on the other side that this stupid forum of streakgaming has to forward my account number to piggs peak ?! this is rally ..... no words to find about that... pls help me

Hey all, Joined recently and hope to have all the info of slots, casini and gaming right over here, been visiting few sites...

Hello everyone..

just wanted to say a big hello to all..nice forum you have here..looking all around theres alloy of stuff to do.congrats on your 7th bday again!

Hi all, I just joined today, always interested what is going on in the casino online world !!

I made a withdrawal from Grand Bay Casino was told that the withdrawal was processed. but I do not appear in neteller money. usually came to me instantly after procesed ... I be concerned?

First off, you need to fully understand whatever game it is that you’re betting on. ...

Hi to all friends.Its the first time that I write here... I m newbie but I want to share my experience from some casinos with you.I start with Coolcat casino and I had a bad experience with it.I registered there and I was given the welcome bonus to try it in slots.I won and I talked with the support team via chat about the withdraw I(completed the wagering)so they told me that I had to make an account on Neteller and deposit at least 28 $ with the fee. When I did it, I could do the withdraw from the Coolcat casino.I did as they told me and when I tried to make the withdraw I could not.I spoke again with the support team via chat and they told me that I could not withdraw my winnings because I live in Greece..and there was not mentioned to the terms and conditions.....thanks for reading

A big hello to all the members of this community I am Bertie. I am new to this forum family, I have come here to share my knowledge and also gain some knowledge. Hope to see you around. I wish for a long stay in the forum.

Hi All, I’d like to say HELLO to you all! I’m a fan of online casino games and I’m looking forward to being a part of this forum! I'm also a VIP Manager of one of the online casinos, so I'd love to answer any questions you may have. Also, hope you enjoy reading my posts I’ll place once in a while. Anyway, great meeting you all !

They're (RNG'S) supposedly control the Bread and Butter of Casinos and the rate they are set to payback/payout to customers can make or break a casino. It's supposedly the gadget that decides if you win or lose at the slots. I've seen the old mantra that all spins have an equal chance of winning. It do not matter if you just won a jackpot on your last spin, you supposedly could hit another one on your next spin. So I have a few questions as I'm sure multitudes of other slot players have. 1. Is there more than one random number generator (RNG) for each slot game (I have heard there can be up to three RNG per slot game, and the games switch on/off between the RNG's. 2. Is there one that's a take up mode RNG, another that is payback/payout and another with middle of the road wins, AND, can the switching be controlled/manipulated? I have a another question too. Why is it that every casino I have joined at first I win a little, and then later on after a few deposits I cannot win diddly squat? RNG...??? More ???? to follow... cheer, b.b

Hi all, I have been in the forum for some time already but I have not been that active, though. My name is Marcin and I am an affiliate manager for Redbet. I would like to say HELLO to you all and inform you that from now on I will be the point of contact for Redbet. I am very passionate about helping others and I will do my best to provide assistance with all queries you may have regarding our brands. I will also try to surprise you with some interesting, exclusive promos once in a while. If you have any problems or questions contact me via pm or at [email protected] /Marcin

Hello I'm inviting you to help our member by filling up this interesting survey! She is 4th year Architecture student from Mapua Institue of Technology, Manila, Philippines and currently working on her thesis proposal on Casinos. Your help could make this survey became possibly one of the key sources of information necessary for her to conduct her research works! Thanks in advance and here's the survey: https://docs.google.com/a/askgamblers.com/spreadsheet/viewform?formkey=dHRXQ1RVUUdJYWQxUTIzM1hYQW9SZUE6MQ

I'm new to this forum,,,hope it will enjoyable to me.