pinnit2015

Sorry pal...they are dodgy as. You can try and get your cash but tbf i don't fancy your chances.

You’d think so... dunno why a passport was ok without a selfie (just not accepted for some reason), yet driving licence needed selfie. thinking some of these clowns make it up as it goes along. Ended up closing account in same day and even that was a mission

Bullet dodged.

Ever tried to verify with Bet at Home? Passports aren't good enough, nor are the electronic checks on electoral registers seemingly: nope, they want a selfie with another form of ID. Getting to the Final of The Hunger Games would be easier - go away.

Personally mate I’d cease on the forums re this and go down the route suggested: complaints/euro dispute or whatever has been mentioned. Whilst it’s good to draw others’ attention to issues or ask for views, I think there reaches a point whereby you are just circling the drain and nothing will get resolved until you lodge a formal complaint etc.

They also have to be explicit in what they are using it for. No room for ambiguity or using information for purpose B when they ask for it based on purpose A. So, if they ask for it for SOW, you supply and then they start RG’ing on you, report them to the ICO for breach of GDPR.

Here, from my own experience, are casino's who apply common sense with SOW: Redbet Anyone in the L&L Group - All British etc Casumo, whilst a decent outfit, can be a bit patchy but they're relatively fair. The clueless: The whole MT Secure sites - boy, oh boy, they really need to invest in staff who know what they're talking about. Especially Rizk. Stakers Casino - decided to invoke SOW after <500 quid of deposits. Moron's, who don't even know what they're talking about (will probably get a job with MTS)

They're not the casino's rules, well they are, but they're (most of the time) not based on the legislation (the AML Directives etc) - the AML do not assign arbitrary amounts to this. If a casino quotes these at you, they are making it up. More importantly, it will possibly be against the AML: the whole point is you RISK PROFILE clients and base your asks of them on this profile, not whether they hit 10k, 20k - that will be deemed to be an incorrect interpretation of the AML. Personal experience is casinos's are completely clueless on how this applies. The key point is YOU do not need to prove/nor they, that the money is clean, They just need to make sure that the activity is in line with the clients risk profile - hence, why new gamblers will attract greater scrutiny/risk, as they are unknown to the business. Common mistake - hey, Mr Casino, the money comes from my bank so it must be clean as the bank do their checks. Wrong - this can't be used as a defence for a casino not performing checks. If i earn 40k a year, am depositing 5 k a week but show the casino inheritance etc - that's enough; they are not obligated to trawl through on a transaction by transaction basis. This isn't going to go away but some casinos are doing it correctly (in my experience). Sounds like the casino is getting RG confused with SOW or something in between.

I find that hard to believe. Has their system become sentinel like Terminator and now outwith their control?

What corruption? What level?Can't say I've seen any news headlines of the UKGC being embroiled in this....unless you have evidence to the contrary? Not their biggest fan but, from a corporate governance point of view, they are wholly transparent both in terms of their funding, complaints and objectives: compared to say Costa Rica, whereby their address on google maps appears to take you to a shanty town. You only have to check out their fines to see they aren't that scared of hitting the Big Boys in the pocket - the consistence is the issue.

Really have no appetite to even play this - don't like these progressive type games as it means you're unlikely to have a 20 quid depo and cash out, just invest more and more in it. More smoke and mirrors from BTG: I'll stick to DHV and Bonanza if I play them.

Put in perspective:30 have just had licences approved in the other month so it’s not stopping operations. Only ones that left that I miss are Red Queen and Vera John tbh

Problem I'd have with being an affiliate is the (seemingly) ease in which the programmes can change their terms with a mere months notice etc. It must make it difficult to plan your cash if you're a small operator and, all of a sudden, they come to you and say 'change in terms - we're having your players'

Another two bite the dust in the UK Mongoose Highroller

If it’s the same guy in the other thread on here the answer is you win a lot but you lose a helluva lot. As expected ?

I’ll PM you as they’re a ***** casino (account from ages ago) and wouldn’t want to advertise ? Dont get too excited: with max bets now capped at 75p and 150x plus wagering I think, clearing it will be like lottery odds :-). But for a one off it’s worth a punt - got another offer in for depo 10 play with 210 but shall not be bothering as that last attempt was boring with such a low max bet

I was going to say they're may referring to, statistically, positive expected values (+EV), when a casino offers you a certain % depo bonus and a certain wagering requirement (long term you will win), but i doubt it was that. Funnily enough i nearly beat 25k wagering last week (depo 20 quid and get a 300 bonus) - made 17k, on a max bet of a quid(eek) but then busted out (knew i wasn't going to beat it and rubbish max stake but thought why not give it a ago). Took me 3 days but i did start to wonder was i went into the last 10k of wagering with a balance of a grand ?

BTW...a toastie maker for 200k of deposits?!

There was a documentary recently and they had one of the current/former Ladbrokes VIP managers who said that it's what the management used to refer to VIP players as - think the point being was 'take them to the horse racing, plough them with Champagne at Ascot, and get as much ££££ as you can' To be fair, a lot of other places employ the same tactic (albeit at different level) to keep their customers coming back for more but with casinos it can be a tad more insidious IMO. Best course of action is to go to the ADR and see what happens and then just try and forget about it and move on, whatever the outcome.

If there was one thing that would keep me out of a Russian Casino it would be the Russian ladies Hubba Bubba ?

Lets not fool ourselves with casinos displaying 'Responsible Gambling' as part of their mission statement. Casinos LOVE problem gamblers (and dare say, contribute a lot to their bottom line) - their VIP managers are sent out with one mission: get people to pump more money in, get them to start playing if they've stopped for a while and rinse them for as much as possible. 'Mug Punters' as Ladbrokes once remarked of their VIP customers (seemingly)

You may find it surprises you - hearing about other folks' stories, even how some are in/have been in a worse position and were they are now, many trigger the jolt that your brain needs to start to climb itself out of the trap. Bet Blocker etc are good but they're only tools to help, not the solution. End of the day, if you really want to gamble you can go out and buy a cheap mobile to get round it but it may help to nip the urge until your're sorted.

Bear in the mind that it was under their UK licence, which is quite stringent.

https://www.gamblingcommission.gov.uk/news-action-and-statistics/news/2018/Gambling-Commission-takes-widespread-regulatory-action-against-online-casinos.aspx RG = Responsible Gambling ADR = alternative dispute resolution; like E Cogra. In the UK they deal with payments disputes etc, not any complaints over RG. But as V says re MGA, looks like you can use them for the malta licence.

Hard to know the ins and outs of cases like this without the whole story - plus, it's MGA which I'm not au fait with in terms of RG. What i would say is that Casumo, having been hit by a few fines recently, appear to be relatively confident of not going back pre-2019, so read into that what you may. What i would say is, if i was the casino and saw a 80k loan as part of their SOW, I would close the players account immediately - same way a bank will, in most cases not underwrite a mortgage if they see a mass of gambling transactions - in the current climate that's mad - but again, you don't have the other sides story. Do ADR's in MGA even deal with RG?