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Everything posted by Johnnygotthebone
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I swear to you Val. Even after they come back with a result that calls me a liar I am done. No more bad talking. I owe U that much
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Does this look normal folks? From my friends at.....
Johnnygotthebone replied to Johnnygotthebone's topic in Best and Worst
I believe I have been banned from the other forum. Doesn't matter anyway. Did nextgen send final result to u Val. If they post on other forum, i can not reply! -
Show time - let's see your winner screenshots!
Johnnygotthebone replied to ValDes's topic in Share your Winner Screenshots
Nice. Very nice- 9898 replies
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I am not worried Val. I just don't like robotic responses to my emails. I called today. Greta said 100% it leaves via wire tomorrow When will the other thread be opened up? Thanks again
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Greta said tomorrow it shall be sent!
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Are these guys for real? Hey are approved here and accredited on another site! Why are they not paying me!
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Again?????? The same email this morning??? Hi Johnny, Thank you for contacting the Support Desk. Firstly I would like to sincerely apologize for the delay in our response to you. We have been experiencing high call volumes which have resulted in a delay in our email response. We are so sorry for the inconvenience that has been caused to you. Johnny, we have previously requested SWIFT details so that the withdrawal may be paid to you as we are unable to pay your withdrawal using the preferred method of payment that you have requested. As soon as we have the details then we will be able to change the method of payment and have those funds allocated A SWIFT / International Bank Transfer is a method that is often chosen due to the fact that there is no limit for this transaction. There is a mandatory $35 charge for this transaction and once processed by us, there is a 8-10 working day period that it would take for those funds to appear in your account. The details that we would require in order to update this as your preferred method of payment sre: - Recipient Name - Bank Account Type - Bank Account Holder - Bank Account Number - Bank Name - Bank Address (Optional) - Bank Country - Routing Number (Optional) - Swift Code - Sort Code (Optional) - Bank Code (Optional) - Branch Code (Optional) - Holding Branch - IBAN Number (Alphanumeric no more than 21 digits) Please contact us again, should you have any further queries. Kind regards Chantelle Casino Support We promote
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Show time - let's see your winner screenshots!
Johnnygotthebone replied to ValDes's topic in Share your Winner Screenshots
Update. All gone. Lol. Did not see a payout over 10 dollars on TS II, tigers and eagles. Pathetic!!!!!!! Unbelievable. Max wager was 8 and did not see over 10 Crazy- 9898 replies
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Show time - let's see your winner screenshots!
Johnnygotthebone replied to ValDes's topic in Share your Winner Screenshots
Kids went to bed early. Wife went for walk so I was so bored. Didn't play anything all day. 10 bet has still to send my 2k from last week but I trust them. I put a small deposit just to have fun. I played this game called Alaskan fishing. Worst payouts for 10 minutes! I was going to start a thread here telling people how awful this game is..........then this..... No bonus attached!- 9898 replies
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Anyone ever have a problem with these guys? I am not getting my money. I have sent them bank info 3 times and get the same response over and over again. When in all support they say it has been approved Nd on the way? Do I need to worry or is it an honest delay? Each message is from today going backwards. Everyday I get a message. I sent bank info Friday? Hi Johnny, Thank you for contacting the Support Desk. Firstly I would like to sincerely apologize for the delay in our response to you. We have been experiencing high call volumes which have resulted in a delay in our email response. We are so sorry for the inconvenience that has been caused to you. Johnny, we have previously requested SWIFT details so that the withdrawal may be paid to you as we are unable to pay your withdrawal using the preferred method of payment that you have requested. As soon as we have the details then we will be able to change the method of payment and have those funds allocated A SWIFT / International Bank Transfer is a method that is often chosen due to the fact that there is no limit for this transaction. There is a mandatory $35 charge for this transaction and once processed by us, there is a 8-10 working day period that it would take for those funds to appear in your account. The details that we would require in order to update this as your preferred method of payment sre: - Recipient Name - Bank Account Type - Bank Account Holder - Bank Account Number - Bank Name - Bank Address (Optional) - Bank Country - Routing Number (Optional) - Swift Code - Sort Code (Optional) - Bank Code (Optional) - Branch Code (Optional) - Holding Branch - IBAN Number (Alphanumeric no more than 21 digits) Please contact us again, should you have any further queries. Kind regards Chantelle Casino Support We promote responsible gaming. Support Hours Hi Johnny Thank you for contacting the Support Desk. Johnny you need to change the Preferred Method of Payment becasuse our Ecash Company can not paid your withdrawal to (ACH - Bank Transfer.) Unfortunately we do not process payments Via ACH, please update your preferred Method of Payment to Swift details. In case you want the direct bank transfer, we are not allowed to get your SWIFT banking details, as they have to be requested by the account holder. You can get these details by contacting your bank. The details we require for the transaction are: • Recipient Name: • Bank Account Type: • Bank Account Holder: • Bank Account Number: • Bank Name: • Bank Address (Optional) : • Bank Country : • Routing Number (Optional): • Swift Code: • Sort Code (Optional) • Bank Code (3 digits) : • Branch Code (5 Digits) : • Holding Branch : • IBAN Number: Please contact us again, should you have any further queries. Kind regards Romina Casino Support Hi Johnny My Name is "Carly" contacting you from the Support Desk. Johnny Thank you for contacting the Support Desk. You have requested a withdrawal on your account (ACH - Bank Transfer.) Unfortunately we do not process payments Via ACH, please update your preferred Method of Payment to Swift details. You can simply reply to the email. Another withdrawal method you can choose is direct bank transfer (there is also a fee of $35.00 applicable to this method, and the funds will be on your bank account in 8-10 working days) – you just need to enter your SWIFT details for the transaction if you want to select the latter method. In case you want the direct bank transfer, we are not allowed to get your SWIFT banking details, as they have to be requested by the account holder. You can get these details by contacting your bank. The details we require for the transaction are: • Recipient Name: • Bank Account Type: • Bank Account Holder: • Bank Account Number: • Bank Name: • Bank Address (Optional) : • Bank Country : • Routing Number (Optional): • Swift Code: • Sort Code (Optional) • Bank Code (3 digits) : • Branch Code (5 Digits) : • Holding Branch : • IBAN Number: I wish you a good day further, and hope that the information provided assists you and we see you back at the casino soon. Please contact us again Johnny , should you have any further queries. Kind regards Carly Hi Johnny, Pierre here from the VIP Team. I have contacted our E-Cash Company and your win of $2800 will be paid to you today and sent to you via ACH. All the best, and if you have plans for the week, enjoy. Kind Regards, Pierre Player Development Host
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Does this look normal folks? From my friends at.....
Johnnygotthebone replied to Johnnygotthebone's topic in Best and Worst
Ok Val. Ty again for your efforts -
Does this look normal folks? From my friends at.....
Johnnygotthebone replied to Johnnygotthebone's topic in Best and Worst
I calm now Val. No more childish behaviour. Can u please reopen the locked thread. I will behave. I have some news to post. -
I agree. I ran well and even a few days ago I hit a bit but I know a ban run is immanent. I am not playing anything anymore. After my experience with another accredited casino(lmao) I decided to just stop cold Turkey. I honestly have no urge to play anywhere. I went on the complaints forum here, my God, people are being accused of things that are not true. One poor guy had his a cont closed because the casino decided he was not who he said he was even after sending all papers?????? Wow I am currently waiting for 2 large payments. I won't say by who yet but I am getting the run around. Both are friendly and honest so i do not understand why funds are not in account yet? Maybe the delays are normal but way too long! Go wild and luck paid my wire into my bank in less than 5 days. I will wait until Friday before i really get mad. They are both good casinos and i even deposited again after my withdrawal. We will see. For now.........i think I am done. No urge what so ever.
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Does this look normal folks? From my friends at.....
Johnnygotthebone replied to Johnnygotthebone's topic in Best and Worst
Even if I win 10000000 dollars. I want nothing from them! -
I may stop playing at GO Wild as well. Absolutely nothing with them. They are great. Just have no passion anymore to wager online. Everything happens for a reason. Maybe a serious problem I had with another casino has change the way I see online gaming? Dunno
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Does this look normal folks? From my friends at.....
Johnnygotthebone replied to Johnnygotthebone's topic in Best and Worst
I am laughing at the actual /0 free spins Coco. I sent them a very friendly email examining exactly what they can do the the 20 free penny spins they gave me. A friendly email that made justified my decision not even even bother logging on to play them. Soon I will be a small roller. I do not think it is worth it to wager as high as I do online. Somehow it is not fees able. Sure I win a few K here and there and lose a bit here but it's not as rewarding as a 100 dollar slot in a brick and mortar. I play 0 today. Ever since my pleasant ordeal I can honestly say I don't feel like playing anything. Dunno. I may just do what y'all do.... Deposit 10 bucks and try to win 50 while driving to work. Betting heavy on these places does not please me like it used to. Time will tell -
Does this look normal folks? From my friends at.....
Johnnygotthebone replied to Johnnygotthebone's topic in Best and Worst
Lmao!!!!! Lmao. I won't even bother. Lmao -
Does this look normal folks? From my friends at.....
Johnnygotthebone replied to Johnnygotthebone's topic in Best and Worst
Ok Val -
Hey Val. I think they already know that my ship has already sailed. I was just sharing my experience with service received. I won't say anymore. I sent u a couple of PM.
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Does this look normal folks? From my friends at.....
Johnnygotthebone replied to Johnnygotthebone's topic in Best and Worst
The bonus balance was way before. One or two deposits before. I figured it wAs nothing. Little did I know it would me with disastrous results. But on a positive note, I got twenty free penny spins. That's so generous of them. Free. I don't even have a wager requirement. I emailed them and said Ty. I am happy U never had a problem. Good for u. I did have a big problem. But on another closed thread waiting for justice. You wanna know what the funny thing is guys, i would have kept playing there if they were on my side. As a buffer between me and nextgen, they failed me. Imagine my problem was a 100k payout??????? Wow -
Does this look normal folks? From my friends at.....
Johnnygotthebone replied to Johnnygotthebone's topic in Best and Worst
No coco.... I just pointed out that it is possible for a computer to make a mistake. That particular casino has made two. One has been admitted to now and I was rewarded 20 free penny spins. I am so happy -
Does this look normal folks? From my friends at.....
Johnnygotthebone replied to Johnnygotthebone's topic in Best and Worst
Omg!!!!!!!!!!!!! I got 20 free spins!!!!!!!!! Omg. I will now pull the rest of of remaining hair off my head!!!!!!!! Omg. 20 free penny spins!!!!! Omg. Hi Johnny, Our dev-team have looked into this issue during the day with the bonus balance on mobile phones. There was an error on our mobile platform in how we displayed the bonus balance. The balance showed free spins and bonus together but not added together. This however did not cause any impact on game play. Basically, if you had a bonus balance of $6.91 and a free spins bonus balance of $0.6 the bonus balance on mobile phones showed $69160 instead of $7,51. We apologize for the inconvenience and thank you for bringing this to our attention. As a reward, we have given you 20 free spins in Rook's Revenge. Regarding your claim on Merlin's Millions, we have gone through all your spins and wins. The screen shot you have sent don't match any of them. We are waiting for Nextgen to issue an offical statement which we will forward to you. Best Regards, John Customer Service Videoslots.com -
2 weeks in a row gowild has hot me!! My system failed. Reached 800 but then lost fast. Maybe they're in to me?
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Best customer service by far is GOWILD casino. The person answering the phone is always ready to answer. Speaks perfect English and always friendly. Very good Euro casino is also at the top. For me that is. By far the worst customer service on this planet is Videoslots.com. Their response to emails are sarcastic and robotic and pre fabricated. Example..... I sent them an email with a serious issue and inused extreme vulgar language. Including the F word and more. Their response..... Hi again Johnny, Than I wish you a continued nice night. And if there is anything else we can help you with, please do nog hesitate to contact our support again. Best regards, Amanda S Customer Service Videoslots.com
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Does this look normal folks? From my friends at.....
Johnnygotthebone replied to Johnnygotthebone's topic in Best and Worst
Ok yap. Here is the truth in my opinion. Videoslots.com has problems with their software. This is just one of the problems. The other closed thread exposed them again. I am waiting for Val to re open thread after his expert confirms my picture is 10000000% legit. All my snap shots are legit. For what it's worth..... I have no idea how to even see a snap shot on a PC. Lol When I plugged iphone in and doña back up, I don't see anything???? That's how computer literate I am. Lol